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Tony and C. Grey kill it. Found my daughter a great... - erikandbridget
Tony and C. Grey kill it. Found my daughter a great vehicle, took time to test and take care of everything including delivering it as a surprise gift.
No pressure dealer. Trish was friendly, knowledgeable,... - StephC
No pressure dealer. Trish was friendly, knowledgeable, and easy to deal with. Very fair pricing for our trade. Overall great experience, we will go back!
They were very good with helping with finding what we... - paulettemunger
They were very good with helping with finding what we were looking for but at that the time you didn't have what we wanted
I dropped my new car off one of the many times for water... - Snoopy198869
I dropped my new car off one of the many times for water leaks. When I dropped it off I happened to have the dash display of the tire pressures visible. All the tires were showing good. 20 minutes later they drove my car out and said the issue was fixed. I got in the car and immediately the low tire warning came on. The rear tire was very low. I went back inside and said I had an almost flat tire. They sent someone out to remove the wheel and check the tire. They found no issue with the tire, installed it and charged me $20 plus tax. The next day the tire was flat. I pumped it up and drove to another shop to have the tire repaired. The other shop person immediately saw a nail in the outer sidewall between the tread and sidewall which warranted new tire, $235. I was told it was almost impossible to have this happen accidentally, which made me believe this was done on purpose somewhere. My warranties are over. Watertown Ford Chrysler won't see my vehicles for service ever again.
Terrible service. Offered $4,000 less than a fair price... - Jessicastroup
Terrible service. Offered $4,000 less than a fair price on a trade in. Used vehicles were over priced. Would not recommend this dealership to anyone.
Poor service - nomoreiverson
Our Wrangler needed warranty work for air bags. iversons put us off for months. Finally we got it in and they had ordered the wrong parts. When we went to pick it up that had parked it a block away in a mud hole and we had to wade through to get in. We took it to Watertown Ford and Chrysler where they did the work professionally with their awesome service department.
Friendly Family Environment - hotchkiss2010
The owners and managers will go above and beyond to earn your business! I had a wonderful experience with buying my Buick!
I had a problem with my previous vehicle, so I took it to Wegners to be fixed. After a half hour of trying to figure out what was wrong they came to me and said that it had something to do with my transmission filter. It was going to need to replace that plus a few other parts that was going to cost me a fortune to do! So I talked to the owner and the manager and they were so sympathetic. They said lets get you in a new reliable vehicle! found me my wonderful buick that i have now for less than what i was paying for my five year old jeep! and they even went the extra mile to find me $500 more than quoted on top of my $3000 in rebates! I was impressed with them completely! they worked their butts off to help me!
Got my truck in. Fixed it. Filed a warranty claim. - 2016Ram
They got me in when other nearby dealerships where two days out. They told me what they were going to do, they did it, they claimed warranty. It is really nice to be taken care of quickly and with genuine care. The team did a great job. I travel for work and it has been 10 years since another dealer treated me this well.