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Great experience - akmfamily
I had a great experience figuring out my car needs. They were understanding of my situation and offered up the best solution they had. I walked away with my payment just a little higher than I wanted but it worked out with the car I needed
Top Reviewed Specialists At This Dealership
Friendly courteous answered all concerns and very efficient - mnye1939
I depend on my car and expect top running performance. From the day I bought it and not being a model I have ever owned and all of the new technology and safety features I was concerned with me being the age I am and understanding these new features that it made me nervous. I have never experienced the help and guidance like I have received from the staff at Nelson Mazda I would rebuy and do business here again
Awesome Dealership - Brenda Killian
I have owned a Mazda for 12 years. My husband said its time for a new car. We came to Gray Epperson and found this wonderful man name Rick McCarthy, who help us find the car that we purchased in May of 2017 the CX-3. Loved the car, now its a year later, and we decide the car just was not big enough for our family, not Rick fault, mine. So I returned to the dealership, and of course I am asking for the wonderful man that helped me last year. Now I own the CX-5 everything went great. Such a wonderful dealer everyone there is very helpful.
Thanks for all they do.
Phenomenal all around - Tufavoritegordita
I decided to go to Gwatney due to the great reviews i had seen online. As i walked in i was treated with courtesy and one thing that i noticed was that the salespersons where not like voltures. They gave me my space to look around and get comfortable. They where knowledgeable and made the process so easy that i went home with a new Mazda 6 2019.
Exemplary customer service - AustinB0621
I had walked in, not sure of what I wanted. Immediately greeted and felt that though I was in good hands. Mrs. Ann Mendoza took care of me every step of the way. Even though I didn't leave in a vehicle, I will recommend anyone looking to buy a car to this dealership.
Just traded in my car... - jjkat
I just traded in my older CX-5 for a new one. I worked with Jeremy who did a great job of making the sales experience very smooth. I really like the service center here too. I have historically not been a fan of car dealerships, but this one has been the exception. I've bought 2 cars here and been in the service center for multiple maintenance visits.
Best place to buy a car - Jamd2014
This place is amazing. It was my first car buying experience and I have to say they made it a great one. Greg was our dealer and he was amazing. Ah and his crew are the nicest and most professional people we have came across in a long time.
We had a good experience talking to the mechanic, very helpf - Talk
We are from Kentucky and our Mazda CX-5 had suddenly shut down while on vacation in Pidgeonforge., Tennessee. We were kind of stranded, but we’re able to get to our cabin thru our daughter and her family. The next morning we needed some help from the dealership to possibly look at our car once we got it towed there. My husband called the dealership Saturday morning, the next day. The receptionist was as rude as can be, wouldn’t allow my husband to even talk with the mechanic, and told us ‘ don’t know what to tell yah’ . We’ve never been treated so rudely, and we are an elderly couple. Just needed to let you all know, so she doesn’t chase customers away, with her ignorance!
Great experience! - Mskirk
Jason Henderson was very helpful and answered all of our questions! We love our car and would recommend Twin City to anyone wanting a used car!
Mazda Miata battery - TGS1955
I have a 97 miata that I purchased used, No one has touched this car in 11 years except Bill Gatton Mazda. I purchased a battery which is still under warranty. The battery is totally dead. They will not test/charge the battery without the vehicle and I cannot get the vehicle there without a battery. Their solution was to have the vehicle towed in at my expense.
New car purchase - Kperry
I recently bought a car at Gateway and my experience was awesome. Caleb Evans was a very helpful salesman and did a great job at getting me in the car I wanted. I highly recommend him and Gateway.
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Nelson Mazda Murfreesboro