76 Texas Honda Dealers

Purchase of the car went well, but it took a long time to - Blue_thunder77

Purchase of the car went well, but it took a long time to complete the sale. It was nearly 8pm when we left the dealership and was already dark outside. When I got the car home, I noticed that when they pulled the papers off the window on the back door, they damaged the window tint. I hadn't noticed it at the dealership, because it was dark and the salesman made sure to stand in front of that window until I got in the car. Also, within a few days of purchasing the car, the dash started displaying an error message about the instrument cluster needing to be serviced. I contacted Honda of Lake Jackson and the sales manager told me it just needed a software update, and that I could take it to a VW dealership to get it updated. The VW dealership charged me $190 to run a diagnostic scan, which revealed that the instrument cluster had a fault prior to me buying the car. They quoted me $1550 to replace the instrument cluster. When I shared this with the manager at Honda of Lake Jackson, I was told there was nothing they could do about it, and that I should have bought an extended warranty. The car did come with a 90 day warranty, but it conveniently does not cover this particular issue. I feel like they sold me a lemon. Needless to say, I will not be doing anymore business with Honda of Lake Jackson.

We were traveling through and had AMAZING HELP from Bravo - From_kidsmuseum

We were traveling through and had AMAZING HELP from Bravo Honda service! They put my car up on the lift and reattached the shield that came loose. On a Saturday with no wait. And no charge. I’m recommending Brendan and this dealership to everybody I know.

Service center associate Braden was very competent, - Marjie

Service center associate Braden was very competent, intelligent and considerate. 👍 The technician was thorough and took the time to explain everything he did. Can’t remember his name Greg? Rick? Anyway he was great. 👍

Best experience ever with a new car. - Don Andrews

Best experience ever with a new car. Jonathon Baker helped us with a new Accord Sport. Afterwards, he sensed my wife wanted several features the Sport did not have, so he called with an amazing offer to upgrade us to an EX-L model, which was just delivered to us. With such amazing service, I've ordered a new Ridgeline truck, scheduled to arrive within a few weeks. Don't see his name down below, but Jonathon deserves a 5 star plus rating. Thanks Jonathon and Brown Honda!

Professional salesman, Chad Coleman, is the best! - 04.lone_contest

Professional salesman, Chad Coleman, is the best! He goes the “extra mile” for his customers!

Charged for tire rotation and did not perform it. - Zaratejray58

Charged for tire rotation and did not perform it. I was told they had alot of work. Makes you wonder if they performed the oil change.

We worked with Sam Dees and he was great! - jonathannidam

We worked with Sam Dees and he was great! He wasn’t pushy like most dealers and gave us all the time we needed.

Fui atendida por Lety y salí super complacida . - milirodriguezpelayo

Fui atendida por Lety y salí super complacida ...la recomiendo 100/100 ...Excelente trato y maravilloso servicio

Always rude when you call the service department. - HondaCRV2019

Always rude when you call the service department. They snap at you work attitude and it seems they don't care

BEWARE …… The dealership advertise cars that have been - Border

BEWARE …… The dealership advertise cars that have been “sold”, this act alone is deceitful and irresponsible by the dealership. Called the general manager doesn’t even know what they have in inventory a total fraud. The owners need to attend their business.

Best Dealership in Lufkin - Jimmy woods

This is the best Honda dealership that I have been too. They are so friendly, Helpful, and care about my needs. Their service department was also very friendly and helpful as well!!!

Long Distance Love! - cteen

Although I live in Austin, I found the perfect pre-owned Honda at Sames in Laredo. The team made a long distance purchase and financing very easy and even delivered the car to me. I couldn't have been happier with the customer service and my new wheels!