423 Texas Ford Service Centers

Good, responsive service. - JDJAWORSKI

Good, responsive service. I was originally at Ford to get my 2010 repaired, but when the costs of the repair became more than was reasonable to keep the car, they worked with me to offload my old vehicle and get me into a new one. As this was my first ever car payment, I was super hesitant. However, they were able to answer all the questions I had and alleviate and doubts I had with a new car. Now I'm FINALLY in an EV after thinking about it for the last few years. Thanks for helping me pull the trigger!!!

The Service is always in contact during the process of my - aorozco

The Service is always in contact during the process of my vehicle being attended to. I Would recommend this dealer to everyone I know.

I had a great experience with AutoNation when they came - joeylgonzales

I had a great experience with AutoNation when they came out to fix the issue with my vehicle. I won’t be using anyone else, but AutoNation’s mobile service from here on out a far exceeded my expectations!

She is a wonderful person to have worked with and she is - Bucpride13

She is a wonderful person to have worked with and she is a great asset to the ford community

Johnathan G. - tequijano

Johnathan G. is a very kind, professional and respectful individual. Johnathan arrived on time within the designated time slot. He was very thorough and fixed our vehicle in a timely manner. Also, awesome Customer Service. We highly recommend AutoNation Mobile Service and Johnathan. Thank you Johnathan!!

Covert has a great team I Bought 3 new trucks from Covert - rbuss62

Covert has a great team I Bought 3 new trucks from Covert Chance Covert is awesome

I called after lunch to get a mobile service to my home - lgandmg2345

I called after lunch to get a mobile service to my home for oil , tire rotation and fluid checks . I was expecting a next day service or later but they called me about 2 P.M and told me they would be here between 2:30 and 3:00 . Nicholson showed up exactly on time and performed all this service right through a heavy rain . I could not believe it . He just kept smiling and said it was no problem . I had never seen a young man work like that before . And nice as can be . I hope he stays with Planet Ford because workers of his caliber is hard to find . Thanks again young man . Planet Ford you better keep him .

Always a great experience when dealing with Alexander - toots0717

Always a great experience when dealing with Alexander Ford. I take all my service work to them.

Everyone is always so friendly. Also greet you and ask... - bill.koenning

Everyone is always so friendly. Also greet you and ask how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced.

This is the place to go for auto repairs. - Stephanie Hernandez

This is the place to go for auto repairs. Damien always takes care of us.

The dealership is great.Salesman was very knowledgeable... - dmac1089

The dealership is great.Salesman was very knowledgeable about my Expedition trouble is i don't like the vehicle. Most of it i like but several things i don't like and no way to change them.

First as a Single Mom with a daughter away in College it - irishrose7722

First as a Single Mom with a daughter away in College it is hard enough! Add to that unexpected car problems, because life, and it makes it even more challenging! However, Randy in Quick Lane for all my daughter’s necessary oil change/maintenance appointments has always been kind and helpful! Fast Forward to more excessive mechanical repairs needed and Jack the Service Advisor and Jon T. the Service Manager are absolutely phenomenal and a God send! They have taken excellent care of our car, making sure my daughter is safe and taken care of and all aspects of this journey. I could not have asked for a better place to be there for my daughter as she’s in college far away from home. Thank you to you all for being phenomenal and so kind, giving me a safe place to have my daughter’s vehicle taken care of so she will be safe in her car. I recommend no one more than this dealership above all! Thank you for prioritizing her safety, and well-being, and getting her taken care of quickly and efficiently!

Excellent work with a quick turnaround. - josh.ryland

Excellent work with a quick turnaround. I would definitely recommend this group for all needs.

We always receive the best care for our vehicle and are - Service

We always receive the best care for our vehicle and are always treated with respect. Questions and answers are discussed until the direction is clear on what is wrong with the vehicle

I am in Kerrville working away from my home and I started - Wayno

I am in Kerrville working away from my home and I started having truck trouble A day before I was scheduled to go home after Being gone a month. Cameron, after hearing my situation, along with Mr Phillip the shop foreman, proceeded to isolate and fix my engine trouble. They got on the phone with our vehicle repair maintenance department for our company and got the repairs approved and my truck fixed by the very next day! I am able to go home on time, and in time for the Easter holiday thanks to the most excellent professional customer service that happened at Ken Stoepel Ford. This caliber of service has been rare for me to find traveling around. About 50% of dealerships no matter which brand, FAILS. This dealership is the exception. Thank you Cameron and Phillip.

I drove from Louisiana to Lufkin, TX to visit my... - RonquilleStacie

I drove from Louisiana to Lufkin, TX to visit my grandkids. When I arrived I got a flat tire and Mitch in the service department helped me out tremendously! He was so polite and he went above and beyond to help me get back on the road to see my babies! Thank you so much!

My experience here was superb and the wait time was very - gift1110

My experience here was superb and the wait time was very short. They were courteous and professional. The service given was excellent.

This is an amendment to a negative review I gave for poor - aggravated F-250 owner

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.

Chip and Stacey are the best the are very knowledgeable... - Stevem92957

Chip and Stacey are the best the are very knowledgeable on service and order the part I needed and had it here within a few days !!! Spot on dealerships !!!

Needed state inspection on my vehicle they got me in and - Jay Miller

Needed state inspection on my vehicle they got me in and out with quality customer service