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Best Service - T Blair
I drive from SLC to Brigham because Hansen’s service is superior to those in my area. They are knowledgeable, profession and always helpful. I appreciate being taken care of and being recognized as a valuable customer even after I’ve purchased the vehicle.
Top Reviewed Specialists At This Dealership
Easy to deal with. - noah.tramposh
Easy to deal with for warranty work. No surprises or unnecessary repairs pushed. I would and will be back for furture work. Easiest dealership to deal with by far.
Certified Sales Consultant
Certified Sales Consultant
Great help for a sticky situation - Derek M
Needed a bigger truck and was extremely upside down. Got a newer, nicer, lower mileage truck than I expected. Mike Jones bent over backwards to get me what i needed (he listened and didnt show me what I didnt want). I HIGHLY recommend them.
Awesome Car Buying Experience - KP2220
I recently purchased a vehicle from Tony Basso GM and couldn't be more pleased with the service. Every employee that helped with my deal was very professional and helpful. They made sure I was able to test drive and really learn about the vehicle I wanted to purchase, I never felt rushed during the experience and felt that I got the best deal possible. I highly recommend Tony Basso GM and their sales team.
A positive and satisfying experience. - morris_lee337
Guage was very helpful and led us to the vehicle (2019 Encore) that was best for us. An issue on optional items was resolved quickly and to our satisfaction. We felt we were treated fairly and professionally. I would definitely recommend this dealership.
Awesome Experience - Taytay
I am so thankful for the great experience we had with this dealership! We were not pushed into anything we didn’t want, we got an amazing deal and we were treated amazingly.
Amazingly customer respect and courtesy are missing - NoLongerACustomer
I have been to this dealer many times for service. I never had a reason to complain. Now, I will never return for neither service nor a purchase. First my daughter took her car in for “The Works” service. But instead of changing the oil, they added new oil, never draining the old. They didn’t top off the vehicle’s fluids. She ended up with several hundred dollars of repairs as a result. The customer “care” she got after being transferred from on “manager” to another was a free oil change offer. Obviously that was never used.
Then I had my son drop off my car for “The Works” with a coupon. When he came home and handed me the receipt, they not only didn’t honor the coupon, they also charged me for the individual services the were to be included in the “The Works.” I was treated like I was a liar, even after showing the receipt. Grudgingly, they gave me credit for my next service. Obviously, that credit remains unused.
The final straw that broke the camels back was taking a new to us car in for “The Works” again. This time all seemed well, until I was riding home with my son in the car. I asked him to turn the AC on to cool us down. “It already is on,” he told me. The next day we took it back in and asked about this. If I thought I was poorly treated for a simple overcharge, this took customer mistreatment to new levels. Finally, with no resolution or even an attempt to find an equitable solution, I left. Another mechanic found the problem, one of the AC hoses had been cut partway through in two places with a sharp instrument. No road hazard could make such clean cuts.
I will never use their shop again. I will never buy a vehicle from them. I will never recommend them again; in fact I will recommend against them when asked. I’m not sure what happened up there. I have been a long time customer, but unfortunately my last experiences with them indicates that they have lost their focus on the customer and are seeking some other goal.
Great experience - Btolman1
These guys made our car buying experience so relaxed and easy. It was such a stress free time. Allen Williams is a grade A salesman and is top notch and making you feel comfortable and accommodating with you and your schedule
Great sales dept! - Grandma Dee
I bought my new car yesterday and was treated great. They explained everything so there was no misunderstanding when I went home. I fully trust Harmons and my salesman Aaron Blackhurst! Call him you'll love your experience!!
Amer great salesman - Jeep
I worked with Amer. Amer was a fantastic sales man. Amer was Very knowledgeable about the Buick I bought. He really took his time to go over every detail. I would recommend Amer to everyone who is looking for a new vehicle.
My new car - Cargirl xoxo
It was a fun experience i havent bought a car in so long i was glad i didnt have to look at so many cars to try to decide
Purchased a 2500HD - AutoBots
Found a truck on line at Jerry Siener GMC/Buick... we bought the truck and we asked for keyless auto start on the truck to be added and we where told it would be two weeks and mind you we made the purchase on 1/19 and now it's the second week of February and we have made several calls all we keep getting the run around, they don't even return your calls.. what kind of BS is this? I would have never bought this truck their if I knew this is the kind of service this dealership is proud to serve their customers. So upset. Worst feeling ever.
Amazing Service! - Linda
My Cadillac was having mechanical issues during our stay in Bear Lake. We scheduled a service appointment before heading back home. From the minute I walked through the door I was treated with respect and concern about our situation. I was shuttled to Enterprise Car Rental and provided a rental car for the next 5 hours while my car was repaired. What could have been a huge inconvenience during our vacation turned into very pleasant experience. Highly recommend Axtel-Taylor's GMC Service Department!
Hansen Motor Company