Timely friendly informative - jwduncan51
They explained what was done and done in great time plus the wash job was great nice to have clean place to set and wait with a snack
Top Reviewed Specialists At This Dealership
New Used Vehicle purchase - mendolo
I recently purchased a low mileage vehicle from Gage.
I was treated as if I was a long time returning customer.
I purchased the vehicle online and Gage made the overall experience a breeze
Thank you Gage and Performance Ford.
PS. I enjoyed my visit to the SLC area, that I am considering re-location.
Sales policy and staff were excellent - Chris Jasper
I ordered a new F150 in May 2017. They have a one price policy and it was the best price around. I compared ordering the exact F150 with two dealers in Las Vegas and one in St. George. Cedar City Ford had the best price of the four dealerships I got identical quotes from. Glen Crawford handled the order and it went smoothly. Their one price sales policy is highly recommended!
Service techs apparently don’t know their job. - Dave and Lis
I bought a car from them in July, in 3 weeks we had an issue with car. I took it to the Tremonton and Brigham dealerships. 5 trips total, with several of those days having them hold my car overnight so they could “figure it out”. Multiple time we took them for drives, they would hear and feel that something was wrong. Every time they would call us back and say we fixed it. They didn’t and No one could tell me what was wrong with a car I had just bought and is still under warranty. I took it to Layton hills dodge and they fix my car in 4 hours. Drives great with no problems now. The sales team is great they made buying a car easy and fair but not so sure about the techs.
Above and beyond service leads to unplanned buy - Mrs.HLay
We went to St. George Ford "just looking". We were in the market, but not planning to buy that day. Shawn Wedemeyer came out and got to know what we were looking for and why. He is VERY knowledgeable about all the vehicles there, as well as being very personable. He helped guide us towards the vehicles that would tow the kind of trailer we have. He let us test drive a couple of different kinds so we could get a feel for what we like, even offering us to take one while we went to lunch, since we had our kids with us and it was lunch time. We had a car we were wanting to trade in, and he helped facilitate a good deal on that (going back to get a better price after his manager's first offer). The cars he showed us were so nice, in such great condition, and well priced that we ended up driving one home for keeps that day!
That's not where the service ended, though. (I told you it was above and beyond.) Since there was only one key with the car we bought (a used car), he said he would get another made for no cost. [They are $200 keys.] He scheduled a time in the next couple of days that was convenient for us to bring in the car to have new keys made. Since it would take a little time, he gave us another car to drive and run errands in.
When we bought the car, he made sure our car was washed and filled with gas, gave us a few free oil changes, offered the kids drinks and coloring books while we signed papers, and I'm sure I'm forgetting some... the point is, they have excellent service and I would highly recommend going and seeing Shawn if you are in the market!
Horrible customer service when there has been an error - Kassy1221
So disappointed! The sales person that helped us was great however once the deal was completed (incorrectly) we can not get a call back from the manager or financing department to fix the mistake it has been a full month of going around in circles and the only way to get the to talk with you is to show up at the dealership. Honestly I do not recommend doing business with them due to the lack of customer service it is going to be two months now and our issue has still not been resolved.
Great new car buying experience - Ghjohns
Ian (my salesman) and Tyson (sales manager) were knowledgeable and professional. Everything promised was delivered. I love my new Ford Focus. I couldn’t be more pleased.
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