Denecker of Middlebury Colleen Skeffington - Wanda Bishop

I was very impressed with my sales person she knew how to make me feel very comfortable and was very helpful answered all my questions, she knows cars and made my choice of my new car very enjoyable and she fantastic to work with! So I will send my friends and family to her! Thanks again ! Wanda Bishop

Excellent service - Jamie Smith @ Alderman's Chevrolet - Bryan

Jamie Smith was efficient, quick, informative and friendly in handling my need for a warranty-related repair to our Chevy Bolt. He facilitated conversation with the technician working on my vehicle to make sure everything was in order.

exceptional service - happy customer

The service department and sales people are topnotch. I would recommend them to everyone. So helpful and they go above and beyond to make sure you're happy

Good selection used car in great condition - Cheryl

Stopped at the dealership on a Sunday, they are normally closed, and was helped by a sales person just happening to be there. They were very concerned with .y time and the things I needed. I had a few complaints which were misunderstandings. The manager called me himself to carify things. The staff is very happy to help in anyway they can.

Top Notch Service - Daneen T.

Thank you to the Langway service team for saving our vacation! On a recent vacation to Vermont, a warning light on our VW went on. This is not something you want to see while vacationing. We pulled into Langway, the closest VW service site to us, without an appointment. Russ Bauer and his staff were so kind and knowledgeable. They got our vehicle into the service center and we were back on our way within a half hour.

DOC Fee excessive, low ball trade price - Grnmtman

Saw a 2010 Patriot on their lot. Lots of miles, over 100K.Thought it was strange this vehicle was there.Should have been on one of those "Midnight Auto Sales" lots. Looked at the maintenance records and thought I would chance it. They tried to low ball me on my Jeep trade. Offered a little over three K.After insisting more,they went up to 5K. They sold my Jeep for 10K or around there. It was listed for 10. I paid too much for the Patriot.I thought it was listed correctly but found out later, not so. The Dealer DOC Feee is a dollar short of $400.00. My first two car payments went to pay that off. The Patriot is a total junk vehicle. I have driven it just a few thousand miles and it is throwing codes like 4x4 and ABS and skid control,etc, gas cap. Now I am stuck with a junk that I owe 6K on. The 4x4 will not go into position when the codes decide to pop up. Fooled me once, you will never fool me again. Had one repair done under 30 day warranty.Code on dash. They determined it was the gas cap.The vehicle came with a attached gas cap line. They replaced it with a non attached gas cap,the kind you get at Walmart for 6 bucks. That alone sent a red flag to me about this situation.

Buying out a lease shouldn’t take more than an hour... - Nomorechevy

My husband and I had leased a car from Shearer and decided at the end of the lease to buy it out. We made an appointment and showed up a little early. We were greeted and told the guy we needed to see was “out on a delivery”and wouldn’t be back for an hour, then seated at a small table. We waited...and waited, check in hand. Salespeople and account people were milling around at the counter, talking and waiting for customers. Finally the guy who greeted us came by and said the other guy would be with us “very very shortly”. About 30 minutes later, he finally showed up. We signed four papers and handed over the check, which took all of five minutes. This is not the way to run a business—there should be more than one closer. We will never lease or buy another car from this dealership. I haven’t felt this disrespected in years.

If you put an inspection sticker on...do the inspection!!! - wildflower

If you put an inspection sticker on...do the inspection!!!