Do not do business at Alderman's Chevrolet. They are... - Daughter
Do not do business at Alderman's Chevrolet. They are unethical and will steal your money. My father used Alderman's for years to lease his vehicles, but they repaid him for his loyalty very cruelly. When my father was ninety years old, the salesman, Nick, continued to call him every few months to try to entice him into an early lease termination and an upgrade. My father does not get a lot of phone calls, and he succumbed to Nick's suggestion of an improved ride. My sister, who was my father's primary caregiver, got wind of it and asked my dad to wait a day until she would be able to go to the dealership with him. Nick told my father that the deal could not wait and he needed to come in that day to sign it. My father leased a new Buick with bells-and-whistles that he could not learn to use. In addition, his primary caregiver could not drive the car because the trunk space was inadequate for her walker. The salesman did not suggest a co-lessee, even though my father was clearly near the end of his life. My father, Phil Pope, was an educated and respected man, but everyone loses some of their cognitive ability at the age of ninety. Shame on you, Alderman's, for taking advantage of him!
After one year of a three-year lease we had to take the keys away from my father due to dementia. No one else could use the car, because there was no co-lessee, and Dad's primary caregiver could not fit her walker in the trunk. She could not even use the car to drive him around!
After eighteen months of a three-year lease my father passed away. That was seventeen months ago. At first I tried to return the car in return for a prorated amount of the prepaid lease. Chevrolet told me that we were welcome to return the car, but we would not get any money back. A family member has been using the car, since it is prepaid and there is no refund.
The shenanigans are not over! Now we would like to exercise our option to purchase the vehicle at lease end. We have been on the phone with Alderman's constantly for the last month trying to make this happen. We were told that a beneficiary of my father's estate would be able to buy out the lease. However, we are constantly told, "I will get back to you next week with the details." The men in the finance department are very courteous on the phone; in fact I will not name names, because I think the problem is corporate, not the fault of these local personnel.
To summarize, please do NOT do business with Alderman's Chevrolet in Rutland. They unethically talked an old man into a three-year prepaid lease with no co-lessee. Then, when the estate tried to buy out the lease, they were obstructionist at every turn.
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