Awesome customer service and they'll work with you!!! - BurritoMan
I was in an accident and needed a vehicle quick!! Tysinger helped me get the car that I wanted and was so welcoming during the entire process.
Top Reviewed Specialists At This Dealership
Hyundai Certified Advisor
Mercedes-Benz/Smart Brand Specialist
Audi Brand Specialist
New Car buying experience - PalmerDM
We were happy with our experience with Bryan at Audi of Virginia Beach. Bryan was proactive in searching for a Q7 for our family and was quick to answer questions as they came up. Bryan made the buying process smooth, and I would recommend Him to friends or family when looking to purchase a car.
Knowledge with Integrity - Audistyle melanie52
Thank you Duncan Acura Audi for having exceptional sales professionals like Bill Call. In the last twelve or more years we have purchased four Audi’s all from Bill. He is totally committed to helping his clients as in our last purchase, he had to locate the Q7 that we wanted in another state and transport it to Roanoke. Bill provides stellar service to his clients. Some of us even consider him a friend.
The best customer service - cynpor
Hunter and Josh in finance where awesome! This is my
I have purchased from Flow of Charlottesville and will continue to go back to them!
Awesome place! - ANN S.
I had an awesome and stress free experience when I got my car in this dealership. Dey, who helped me through out the process made sure that I got the car and the deal I wanted.
Clock Spring - Kevin
I took my 2012 VW Eos to them for a clock spring failure which is under a recall. They told me that it did not fall under the recall due to the fact that they put a dust cover over the clock spring in 2015. I told the that there is no way the mechanic who did the work could guarantee that no debris got into the clock spring during the 3 years prior to the dust cover being installed.
I also told them that the Feds opened up another investigation in Oct 2017 for VW not doing enough to fix the problem with the poorly designed part in 2015. I told the manager at the dealership about this and he said there was nothing he could do. He said that when the dust cover was put on they never got close to the clock spring. I told him that they didn't have to get close to the clock spring because debris had already gotten into the clock spring during the 3 years prior to it being installed. which lead to the premature failure of the clock spring.
I don't know if he understood what I was saying or was just blowing me off.
Car given for service is damaged - sunny
I had given my car to the service here..they made damage to my rear bumper and said it didn't happen there when I inquired. when I was talking about the damage of one area which happened to the bumper they refer whole car and says it has scratches all over and this is one of them. The closest service center is Chantilly for me and I don't want to go back to them again. I will not consider buying an audi again for the same reason as they can damage and simply say it didn't happen here. I wouldn't recommend this service center.