Exceptional and Professional - noelrenee28
JP, Hunter, Marcus, Tim, Blake and the rest of the staff were great. From the moment my wife and I walked in the door, they gave us true customer service from the beginning and throughout the whole process. The overall friendliness and mood of the staff made us feel at home once, we walked through the door.
Top Reviewed Specialists At This Dealership
Hyundai Certified Advisor
Mercedes-Benz/Smart Brand Specialist
Audi Brand Specialist
EASY CAR BUYING - lilicolor
It was an excellent experience with the AUDI dealership, especially Mr.James House. Our transaction was quick and no hassle. I definitely recommend Mr. House and his team to my family and friends for their future car buying. Thank you.
I felt well taken care of - Peep
Very professional and friendly, service is always timely and the car looks awesome when I pick it up.
Greg and Greg are the best, good help is a treasure
Thank you Duncan Audi!
The best customer service - cynpor
Hunter and Josh in finance where awesome! This is my
I have purchased from Flow of Charlottesville and will continue to go back to them!
Very Professional, - Julius
The sellers staf and administration, was very professional, and kindness specially Nasser the seller the one helped me on my new car Acura MDX thanks for made all the process easy .
Art was great - transaction was quick - Srucke0
My initial walk into the dealership left a little to be desired: no one really greeted us and I had to nearly walk into someone to track down used sales however; once I was introduced to Art...things were great from that point Forward.
Art was attentive, knowledgeable, and straight forward. I was able to meet my other deadlines/appointments and purchasing this car was able to occur during a busy week of work for me with the 4th of July holiday thrown in.
Art did a great job ensuring my vehicle was ready, serviced, and clean for pickup as well.
Clock Spring - Kevin
I took my 2012 VW Eos to them for a clock spring failure which is under a recall. They told me that it did not fall under the recall due to the fact that they put a dust cover over the clock spring in 2015. I told the that there is no way the mechanic who did the work could guarantee that no debris got into the clock spring during the 3 years prior to the dust cover being installed.
I also told them that the Feds opened up another investigation in Oct 2017 for VW not doing enough to fix the problem with the poorly designed part in 2015. I told the manager at the dealership about this and he said there was nothing he could do. He said that when the dust cover was put on they never got close to the clock spring. I told him that they didn't have to get close to the clock spring because debris had already gotten into the clock spring during the 3 years prior to it being installed. which lead to the premature failure of the clock spring.
I don't know if he understood what I was saying or was just blowing me off.
Checkered Flag Audi - Porsche