927 Virginia Used Car Dealers

Service is Top Notch. - Josephr548

Service is Top Notch. Easy to get an appointment. Service Advisor keeps you informed on progress and costs. Sorry, I say much about the sales Department. Key people needed to close a sale given day off without suitable stand in.

I needed my 2004 Jeep inspected as my decal had ran out. - WilmaJean

I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

I’ve been purchasing vehicles from Yong for nearly 20 - sung.m.lee23

I’ve been purchasing vehicles from Yong for nearly 20 years, and I can confidently say his service is unmatched. He always goes above and beyond to provide the best experience, making the process smooth and stress-free every time. His honesty, professionalism, and dedication to customer satisfaction are why we keep coming back. Highly recommend working with Yong if you’re looking for someone you can trust in the car-buying process!

Priority put a Ridgeline on their website and I was - loglislar

Priority put a Ridgeline on their website and I was dropping our jeep off for an oil change, and went to look at the car. I talked to one of their sales people and they said the car had not been processed yet so I couldn't take it on a test drive. So I made an appointment for Wednesday to see the car. It still hadn't been processed. I was assured that It would be available Sat morning so if I got there first thing I would have first crack at it. So after stringing me along for a week they sold it to an employee on Friday. I can't really blame the employee for wanting to buy it. It looked in excellent condition. But once they advertised it on their website, the employee should not have been able to buy it before the general public.

The dealership was good but salesman was not. - Kathie

The dealership was good but salesman was not. The salesman was not able to help with the technology set ip in the vehicle.

AWESOME! - Michelle and Gil Garcia

AWESOME! Dee McIntyre was the BEST! He worked with both my trade ins and all my drama with a smile and was so fun and easy to work with! This is our 4th RAM Truck purchased with them and all staff members were absolutely a pleasure to work with and made the experience very enjoyable and easy. I recommend HALL CDR Virginia Beach to everyone who is looking for a RAM! BIG THANKS AGAIN TO ALL!!

Joey Foust was absolutely fantastic. - Ronaldbenton1

Joey Foust was absolutely fantastic. Very, very professional and helpful. Same for Sam Pierce and Brett Kody. Thanks Richmond Ford West.

Looked at the newest CRV hybrid and the salesman was very - Steven

Looked at the newest CRV hybrid and the salesman was very helpful, and made our car shopping experience very enjoyable!

Great customer service all the time. - SherrieMac

Great customer service all the time. Everyone is very friendly and helpful. That’s rare these days.

awesome expericance . - bsatax

awesome expericance .. not issues with the service dept at all.. they were perfect and great to work with

I recently purchased a 2025 Chevy Suburban from Pohanka - Fbhkhan92

I recently purchased a 2025 Chevy Suburban from Pohanka Chevrolet, and the entire experience was fantastic. Sophie was amazing—she guided us through the test drive with patience and expertise, making sure we felt comfortable with the vehicle. The negotiation process was smooth and transparent, and the dealership was professional and fair. The documentation process was also quick and hassle-free, making the entire purchase seamless. Huge thanks to Sophie and the team at Pohanka Chevrolet for their excellent service. I highly recommend them to anyone looking for a great car buying experience!

We had an outstanding purchase experience with CMA of - matthewstj33

We had an outstanding purchase experience with CMA of Lynchburg. Robert was incredibly kind, personal, and demonstrated great hospitality through the whole purchase process. We are very happy with our vehicle choice and appreciate how he went above and beyond what other dealers would do to make this an easy transaction! Thank you Robert for taking care of us and for all that you did to make this such a great experience!

I recently purchased a new Outback at Flow Subaru and - Me

I recently purchased a new Outback at Flow Subaru and have been pleased with the overall process. The sales associate, Josh Musselman, was professional, patient, and resourceful in every way, providing information, answering questions, and offering various options to fit my current needs in a vehicle. I appreciate the follow-up team support at this dealership and would recommend it to anyone in search of a business that is pressure-free, responsive and friendly.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

They were professional when showing the car and it's - antoinetteaytes

They were professional when showing the car and it's features. It just takes too long to fill out the paperwork. I want to fill like I am getting the best price for a car, but when they have to run back and forth to the Mgr it makes me think, I am not.

Service advisor was very professional and provided - josephnjr73

Service advisor was very professional and provided feedback. Very knowledgeable of services provided and informative.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

Best service department ever. - donnab

Best service department ever. Friendly, knowledgeable and accommodating. Doug Patterson has a great crew. The cashiers are friendly too. They really worked with me to fix my car and set me up with a rent a car. Thank you all, it is a great team

The associates were really friendly and courteous. - BartS

The associates were really friendly and courteous. Answered any questions I had. Excellent service team.

I will NEVER deal with these people again and I also - cyndijones1970

I will NEVER deal with these people again and I also encourage anyone that is thinking of buying - go somewhere else. Ashenbach cannot be trusted! I was sold a 2021 Ford Explorer ST. The vehicle had a Virginia inspection sticker that the dealer signed off on. (the vehicle was transferred to the dealership from NY). I live in WV. When I went to get an updated sticker, I was told that my vehicle did not have mufflers. It had a cat-back exhaust system - which is illegal in WV but also - IT IS ILLEGAL IN VIRGINIA! I reached out to the dealership multiple times and was told I would be contacted by management. No one ever contacted me. So that I could legally drive my car, I had to purchase a used set of mufflers from a 2020 ST for $1,500. All i wanted was to be reimbursed. It has been a month and a half and I am still waiting for someone to reach out to me to make this right. I have uploaded pictures of the exhaust system as it was, and a photo of what a stock system is. As you can see, there are supposed to be mufflers attached to the tips - I had none. Very disappointing that you care so little about what you sell and your customers that you cannot even reach out to make it right. If I could give a "0" i would!

Great cars, great service. - Noah

Great cars, great service. Would recommend to anyone. Val was great to work with. Very pleased.

Purchased my brand new Atlas R-Line after a total loss - Ymstewart910

Purchased my brand new Atlas R-Line after a total loss and from the moment I walked in the door, Jose, Haben and Mariyia made the whole car buying process quite enjoyable. I had no intention on purchasing a car when I walked in but the rebates made it a deal I couldn’t refuse. I’ve since referred 3 other people to work with Lindsay as they made me feel at home and could trust them to not rip me off. Haben and Mariyia are awesome to work with! Highly recommend them both!

Bought my car in for service earlier this week. - Beverly_Hawkins

Bought my car in for service earlier this week. One of the BEST service experiences I’ve ever had. Sarah was my adviser - one of the most pleasant, patient people I’ve had the pleasure of dealing with. She and Nathan (Technician) went above and beyond for me. I don’t know last names, but I hope they know how much I truly appreciate all they did to ensure I was taken care of.

Great experience. - Jim

Great experience. - Abraham’s communication by phone and video brought us in as we had just had a bad experience with another dealer. He worked the negotiation, prep and follow up. - Isaiah and Joshua as Isaiah mentored Joshua. on customer service and documentation. Product knowledge and customer service seemed natural. to Joshua and Isaiah. - Joseph , General Sales Manager and Finance were definitely calm, fair leaders. They made the purchase process work through their salesmen and customer interface. Plus the General Sales Manager understanding when I noted three things that would make me “feel”” good about the purchase. We as customers can be understanding and not demanding which allows a dealership that operated as I saw. The vehicle was just what we wanted and the couple of things agreed sealed the buy. Dealer focus on process including initial list of questions made sense especially as Isaiah calmly and professional noted reference the questions to start. He noted the list of questions allows the dealership to understand and respond to all customers. Thank you. Good job

Excellent, knowledgeable, friendly staff. - Bick

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.

I’m 56 and have purchased quite a few cars over the - James Martin

I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars

I asked them to do the annual safety inspection earlier - Harvey723

I asked them to do the annual safety inspection earlier than the month required. They said “yes” and didn’t do it. I asked them to make sure my Michelin tires were at a specific air pressure and they didn’t do it. They took the car back and put correct air pressure but only in tires on the driver’s side. They asked if I wanted a car wash. I said no because I had just washed and wiped the water spots off the car. They returned the car to me wet from a car wash. They took the car back and wiped it down. Now I’m wondering if they did the additional $600 service they suggested and I approved. I don’t have a way to check that unless the car breaks down on the road. Also, the service representative I saw only once, Olivia. Others did her work – she’s young so I guess she was in the back having fun with the guys. Is this normal service under the new Safford management or just disregard for female customers as usual under the old Brown management? Not sure. Everyone was polite and pleasant. But I need correct service.

I recently bought a Dodge Charger GT 2021, as a first - yannagrant1011

I recently bought a Dodge Charger GT 2021, as a first Time buyer. Martonio Howard was the gentleman that helped me and made it so easy, we had open communication though out the whole process. He kept me updated with everything and responded very quickly. I would definitely recommend VINSDC to anyone looking to purchase a vehicle and to also first time buyers like myself. I wish I could give this more stars. Thank you Martonio for the great experience!

I recently purchased a GX550 Overtrail+ from Pohanka - phdskip

I recently purchased a GX550 Overtrail+ from Pohanka Lexus. From the moment I initiated an online inquiry to stepping onto the lot, Matt Vasenko helped me with the buying process, which was seamless and enjoyable. His communication was efficient, and he always responded quickly to my questions. What really stood out to me, however, was Matt's personable and genuine nature. There was no pressure, just a thoughtful approach to helping me find the perfect vehicle for my needs. Moreover, I'd be remiss if I didn't give a shout-out to Sales Manager Kirk Schwartz! His transparency throughout the entire process was refreshing, and he went above and beyond to ensure I had all the information I needed to make an informed decision. It’s rare to find such a dedicated team that truly prioritizes the customer's experience. In addition to making sure to help a Veteran! This was, without a doubt, a remarkable car-buying experience. I highly recommend both Matt and Kirk to anyone looking for a professional, stress-free, and honest approach to purchasing a vehicle. Thank you, Team Pohanka! ~Skip P.