911 Virginia Used Car Dealers

I felt they were fair in what I was given in trade . - mcgreevyclan5

I felt they were fair in what I was given in trade . I was very impressed with my sales agent Augusta 💕. She listened to my needs and desires for a specific new vehicle. She found what I was looking for . I left a happy customer and remain a dedicated Honda driver. Also have made a new friendship in Augusta 😍

Salesmen were polite, vehicle was everything you said - gbeav38

Salesmen were polite, vehicle was everything you said Follow up was great!!Felt wel taken care of .

Herb and your service department is outstanding I called - JOHNSON20

Herb and your service department is outstanding I called there tell him I need to get my car in. I save my first name and he knows exactly who I am and gets me set up for when I want to be set up.

Sales and Service staff were extremely welcoming, I would - branscomeray373

Sales and Service staff were extremely welcoming, I would recommend this dealership to anyone who wants a great deal on a new or used vehicle!

Excelente servicio. - carmenlopez9503

Excelente servicio. Jaime Alvarado muchas gracias por el excelente servicio y Alejandro chico de finanzas. Recomiendo este concesionario para la compra de tu auto. Excelente servicio, muy amables. Los mejores. Servicio al cliente 10/10☆☆☆☆☆🙂🙂🙂🙂 Excelente trabajo

Mister Bob Lannon helped me. - Autumn

Mister Bob Lannon helped me. As a first time buyer, it was an awesome experience to work with him. 10 out of 10, recommend.

I have worked with Yong for many years and many car - tfranklin

I have worked with Yong for many years and many car transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recommend Yong for your next visit to Pohanka

Friendly, informative sales staff. - mstreeter212

Friendly, informative sales staff. Provided clear information for me to base my decision on. This is how car sales should be done.

The service department is extremely helpful, friendly and - Brandon.richards

The service department is extremely helpful, friendly and efficient. Drop off and pickup took only a few mins.

Haley Chevrolet was very knowledgeable about the can I - Pre

Haley Chevrolet was very knowledgeable about the can I bought the salesman was very nice and made sure I had everything I needed

Bought our first Subaru from RK. - Aaron

Bought our first Subaru from RK. Excellent customer service work with our budget. Thanks Jacob l

Great experience. - Stagnesme

Great experience. From the 1st inquiry about the QX80. to the end with my purchase. Great communication, fast follow up and seamless financing. Everyone I spoke with was professional and eager to help. No hassle, no fidden anything. Cannot thank CarNova enough.

Excellent work and great service also great customer - ddpowell804

Excellent work and great service also great customer service kept me updated on all services.

David Harner was a God send! - mz_humes

David Harner was a God send! David is extremely knowledgeable and patient He went over and beyond assisting my Mom with her purchase. I live in a different state, and he was patient in helping facilitate the process between us. I would highly recommend David to anyone for all of their needs. Thank you David for all of your help!

We purchased our new vehicle a few months ago. - Fred B

We purchased our new vehicle a few months ago. Erick and Shak were very professional and great to deal with during the buying process. The professionalism and care did not stop once we had our vehicle. We ended up having an issue and the Service department stepped up, even providing a loaner until the issue was resolved. The Service Manager Sam is awesome. He was very responsive, always keeping us informed. They really do have a great team at Safford Brown Hyundai. I highly recommend them whether you’re purchasing a vehicle or simply need your vehicle serviced.

Great experience, sales ladies Angeles Delgado and Katie - wbarnespcb

Great experience, sales ladies Angeles Delgado and Katie Byrum were very professional and patient. Most importantly they did exactly what they said they were going to do.and stayed in touch throughout the lengthy ordering process.

This was our first time buying a car from Berglund - Camry3

This was our first time buying a car from Berglund Toyota. And I have to say it was very pleasant not having a pushy sales person. And they had a nice selection of Camry’s I. Which we purchased one. I will give them my business from now on. I just like the way they do business no xx just straight to the point.

I had the best experience buying a car with Quinton. - Lynnosborne2301

I had the best experience buying a car with Quinton. He is amazing sales person. He was very knowledgeable and just lovely to work with.

After a long time researching I found Fred’s executive - Rafael A

After a long time researching I found Fred’s executive auto online, they have all kinds of Tesla’s I made a trip to Fred’s, I was stunned by the number of Tesla’s they had. I mean every single option! Uncle Q was very helpful on my purchase process, highly recommended

Service agent was very friendly and polite , he was fast - maheshghimire1989Mahesh

Service agent was very friendly and polite , he was fast about the service which i needed . Servicing was done quickly

I had a great experience with the sales staff at this - Redz2014

I had a great experience with the sales staff at this location. Jay was especially patient and understanding with my needs. I look forward to returning here again in the future. Keep up the good work!!!

I recently had the pleasure of purchasing a vehicle from - RE8609

I recently had the pleasure of purchasing a vehicle from Richmond Ford Lincoln Dealer in Richmond, Virginia, and I must say, my experience with Salesman Will and Sales Manager Jazz was nothing short of exceptional. From the moment I walked on the lot, their professionalism and dedication to customer satisfaction were evident. Will's knowledge of the vehicles on the lot was impressive. He patiently listened to my requirements and preferences, offering valuable insights and recommendations without any hint of pressure. His approach was refreshingly transparent, and he took the time to ensure that I found the perfect vehicle to suit my needs. Jazz, the Sales Manager, was equally impressive. He went above and beyond to ensure that I was completely satisfied with my purchase. He addressed any concerns I had with promptness and efficiency, demonstrating a genuine commitment to ensuring a seamless buying experience. Together, Will and Jazz exemplified the epitome of excellent customer service. Their professionalism, integrity, and dedication to their craft were truly commendable. They worked tirelessly to make sure I was happy with my decision, and I can confidently say that they succeeded. Thanks to Will and Jazz, I am now the proud owner of a 2024 Lincoln Nautilus that exceeds my expectations. I highly recommend Richmond Ford Lincoln Dealer to anyone in the market for a new or used vehicle. With professionals like Will and Jazz on their team, you can trust that you'll receive top-notch service and find the perfect car for your needs.

The service was good service 👍. - rahimabdul566

The service was good service 👍. No hassle. It was a pleasant experience. Thank you very much.

Shirley has ALWAYS been a great and always goes above and - Travis

Shirley has ALWAYS been a great and always goes above and beyond for her customers! Appreciate all you do!

The associates were really friendly and courteous. - BartS

The associates were really friendly and courteous. Answered any questions I had. Excellent service team.

I couldn't have asked for a better experience in buying a - eifferblue1

I couldn't have asked for a better experience in buying a car. Pauline helped me test-drive and purchase a Nissan Altima. She was polite, honest, informative, and helped me through every step of the way. I am very thankful to everyone at Fairfax Motors who helped me with the car-buying process!

This dealership is Par Excellence! - Wanda T.

This dealership is Par Excellence! The customer service I received from my salesman Anthony was second to done. Kudos to Sales Manager L. Turner. These two took great care of me. Professional 100%!!!!

I was shopping via the internet over a period of around - gsmithfl

I was shopping via the internet over a period of around 10 days and at the end of negotiations the sales person I was working with said they were all in and seemed as he didn’t care if he was able to complete a deal or see a customer go to another dealer. I contacted the sales manager Mr. Thompson and told him the story and was able to negotiate a deal on my new vehicle. I highly recommend working with Mr. Thompson for a great deal. I actually ended up driving over 500 miles to get the vehicle I wanted at a great deal.

Customer service at Richmond Ford West is unbeatable! - colleen

Customer service at Richmond Ford West is unbeatable!! I would buy from them again and recommend to anyone in the market to buy a vehicle. Service department is responsive and courteous (even when you are frustrated!) we had to return a purchased vehicle - due to no fault of Richmond Ford West-but with the way we were treated and accommodated, we bought another one from them! Love Love Love everyone at Richmond Ford West!! Thank you from the bottom of my heart!

Abstain yourselves from doing business with this - Sara Cain

Abstain yourselves from doing business with this dealership, moreover buying a Toyota. I purchased a brand new Toyota and, 4 years later the paint started peeling off on multiple parts of the car. Ever since, it is been a battle with Toyota and the dealership to get my car repainted even when they submitted a recall about a defect on the paint sealing for that particular model. The recall included a warranty paint. When I took my car in, service manager Ian Hall failed to do an accurate estimate and did not include a pealed the size of a coin in the back of my car. Service manager, Ian Hall and Body shop manager Lisa Coleman have neglected to perform an accurate estimate and both of these individuals and the manufacturer having passing the ball for 4 months now. And, after posting this review I will get a response of “please reach out to this email address or phone number” that’s what I’ve been doing and everybody is absolving themselves from a defect on the sealing paint. I just wanted to post this to warn consumers about the incompetence of this dealership and its manufacturer. Never ever again will buy a Toyota.