20 Washington Volkswagen Dealers

I have bought many cars and this dealership was one of - Roadking17

I have bought many cars and this dealership was one of the easiest buying process I’ve had, especially with challenged credit. This is one of the few purchases that I know they did not make any money on my trade vs independent dealers. Thank You!!

Smooth process from start to finish. - Margarete.pattison

Smooth process from start to finish. Isaiah Adams was very communicative & helpful from the first email inquiry answering my many questions & throughout the whole purchase.

Low pressure dealership, salesman Lance and Don in - a2dfury

Low pressure dealership, salesman Lance and Don in finance were a pleasure to work with

Best car buying experience we have ever had, Joseph - Wandaengblom

Best car buying experience we have ever had, Joseph Knight was an excellent salesman, We couldn’t ask for better service.

Bought two cars from them thought we’d give them a second - TronDon

Bought two cars from them thought we’d give them a second chance and the second experience was also mediocre. They don’t follow promises, forget to send you your license plate, don’t deliver on we-owes unless you remind them 3 times, the sales department and finance don’t communicate. Don’t let them near your car or buy from them.

It was a great experience taking my car in for an oil - Trish

It was a great experience taking my car in for an oil change and safety check. Staff was thorough and explained what was done and what is needed to be done. Definitely recommending it to family and friends!

The dealership does care about their customers and - jarnail Saini

The dealership does care about their customers and provide great service to their customers afterwards.

We’ve been searching for a new car for about a month. - Steph Seaton

We’ve been searching for a new car for about a month. We finally decided to move forward with a VW iD4. We live in Seattle so I was ready to just go to the closest dealer and make my new car dreams come true. My husband recommended we go to Puyallup before committing to anything. In my head the whole cars cost less in Puyallup was a conspiracy from the 90’s and thought “that ish isn’t real.” So I took my dogs on a walk and called the VW Puyallup dealership out of my husband’s line of sight. Roman answered my call and debunked my xx Puyallup conspiracy theories. We talked pricing, rebates, discounts, and the cherry on top was an xxxxxx karaoke anniversary party they were having today. I was so pissed, once again my husband was right and I had to claim defeat and drive to the moon to save me some money. It felt like they rolled out the red carpet for us. Roman was helping someone when we arrived, mind you it only took us 35 minutes to get there, so yes I was being quite dramatic before. The moon is much farther than that. So Jimmy started to help us. He pulled the car around and showed us all of the coolest features it had to offer. They made the process so smooth and we even got to listen to their very dapper manager sign some Otis Redding while we signed on the dotted line of the iPad. A huge thank you to everyone who helped us make our EV new car dream come true. We appreciate you.

I appreciated Mike Bowen in helping me with the process... - Eddie M Taitague

I appreciated Mike Bowen in helping me with the process on making my decision in purchasing a 2021 VW Jetta. His experience and patience made it easy for my decision in purchasing a new car. He was helpful from the beginning to the end, he answered my questions or he would take the time to find out. He is a big asset to your company. Thank you Mike.

Just wanted to say thank you to Campbell VW for taking - Russ

Just wanted to say thank you to Campbell VW for taking such incredible care of me and my Tiguan when I came in for service yesterday. I drove over 2 hours from Yakima to get my car serviced because the dealerships around me were booked up through August. I am glad that I did. The service member (I think his name was Camden maybe) was polite and very thorough in his communication and knowledge of what I needed for my Tiguan service. He gave me a window of time for completion and offered directions to coffee and restaurants nearby where I could chill and do some work while waiting - along with your waiting areas as well. I appreciated his focus on me as the customer "in front of him" while the phones were ringing and other customers were in line behind me. The stellar customer service I experienced here will justify the drive over from Yakima every single time I need service done on my Tiguan. You have made a new customer out of me - a long time VW owner. And thanks for the El Cubano recommendation. one of the best Cuban sandwiches I've had since living in FL.

Douglas Sigman was easy to work with while buying my - bburwell305

Douglas Sigman was easy to work with while buying my truck. He was personable and knowledgeable and I would certainly buy another car from this experienced salesman. The supporting staff was friendly and the entire process went smoothly.

No pressure - straight forward sales manager ! Vasco is best - ufaquarian

I went in to get the 2019 Atlas , Ray and Vasco were the sales people handling my query. Vasco was upfront in sharing all the pricing / incentives / payments etc and arranged for the test drive. No time wasted and I got all the information needed to make my purchase decision. Super efficient , in the end I ended up going for highlander and didnt get into negotiation as the atlas was over budget. Due to great experience at Michaels' VW I went to Michael's toyota , unfortunately that experience was terrible.

Top notch service from Jon Pollock. - Vacationsandyellow

Top notch service from Jon Pollock. He made the buying process so easy and personal. He understood what I was looking for and had a great attention to detail. We’ll keep going back and refer friends and family.

Jeff was amazing to work with. I can't say enough good... - jzacher

Jeff was amazing to work with. I can't say enough good things about my experience.

We’ve had the worst experience with Carter VW Service! - silascook321

We’ve had the worst experience with Carter VW Service! They made us feel terrible and our car still needs a repair for a recall from the dealership. When an appointment is made a month prior, you think they would have the wallet size part for the ignition waiting. Not these guys. In fact, they’ll make you and your wife take work off, drive 30 miles with toles in separate cars to make the 10AM appointment to find out that that the part is not there. It blows our minds how 5 dudes sitting alone behind a counter can’t simply call to let us know. Instead, we were met with excuses and a “oh we are so sorry”. Totally unprofessional D-. No, a solid F. We say beware to all, especially to our friends and family. Stay away from Carter!

I was in the market for a very specific type of GTI and... - jpviper

I was in the market for a very specific type of GTI and found what I was looking for at Roger Jobs Volkswagen. I contacted Nick Leader through email and told him I was interested in one of his cars. He answered all of my questions, gave me a really great price, and setup a time for me to come look at the car. I've been to many dealers in my lifetime and this was by far the best buying experience I've ever had. None of that stereotypical high pressure sales talk. I was also impressed at his knowledge about cars in general. He definitely has a passion for this stuff. He gave me a surprisingly great price on my trade in and was very honest about everything up front. The whole experience was fantastic. I rarely go out of my way to write reviews, but I'll make an exception this time. If you are looking for a VW or Audi, go through Nick Leader. You won't be disappointed.