34 Wisconsin Lexus Service Centers
I was provided great service at the dealership along with - Lexus428
I was provided great service at the dealership along with excellent customer service by Eddie Vargas.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Good clarity on what was being done, and service - RTR632001
Good clarity on what was being done, and service technician was friendly and professional. I will go back.
Great service staff! - Sdschubert1
Great service staff! They always look out for your best interests and make sure your car is running late. Mikey is the go to guy there!
Service Consultant
Fantastic customer service and attention to detail. - KYLEKEMPINSKI
Fantastic customer service and attention to detail. Cassidy has been just awesome! Highly recommend Russ Darrow of Madison
Chelsea was great as she got us a great car and made the - Bellantonio0103
Chelsea was great as she got us a great car and made the process enjoyable
poor service. rip off. - Boe
Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .
A little more information about vehicle would have been - phogren
A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure
I had some major car problems and they were able to get... - hks
I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.
Superior service. All I expect from Lexus and more. Days... - KChung
Superior service. All I expect from Lexus and more. Days after purchasing a 2018 ES350 on Nov. 22, the radio/nav/media died. Had to purchase it elsewhere bc inventory is so tight. I took it to Lexus of Madison for diagnosis bc our family purchased last two Lexuses there. They immediately recognized, then diagnosed and confirmed the problem. They have ordered replacement part to repair it, all under warranty. They even replaced my license plate frames at my request. Extra care, expertise, luxury quality personnel. Lucas/service dept.
Family friendly - Jeremy Tweten
I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.