33 Wisconsin Lexus Service Centers

While I didn't purchase my Lexus here, Ian helped to - Brian

While I didn't purchase my Lexus here, Ian helped to answer questions I had about features on my ES.

Great service staff! - Sdschubert1

Great service staff! They always look out for your best interests and make sure your car is running late. Mikey is the go to guy there!

I was taken care of my profession and I appreciate what - ARTISTBRYANT89

I was taken care of my profession and I appreciate what you done for me thank you

Everything was 1st class in the entire processs. - rwenger

Everything was 1st class in the entire processs. Not wild about this app requiring 15 words

Katie stehr . - born_to_bead

Katie stehr ...excellent service advise! A valuable asset to russ darrow!!! People person and knows her job!!

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

I had some major car problems and they were able to get... - hks

I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.

Superior service. All I expect from Lexus and more. Days... - KChung

Superior service. All I expect from Lexus and more. Days after purchasing a 2018 ES350 on Nov. 22, the radio/nav/media died. Had to purchase it elsewhere bc inventory is so tight. I took it to Lexus of Madison for diagnosis bc our family purchased last two Lexuses there. They immediately recognized, then diagnosed and confirmed the problem. They have ordered replacement part to repair it, all under warranty. They even replaced my license plate frames at my request. Extra care, expertise, luxury quality personnel. Lucas/service dept.

Family friendly - Jeremy Tweten

I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.

Marlita has always been a great person to work with! She... - kariwilsmann

Marlita has always been a great person to work with! She explains things to me so I understand them and is very honest about my options. The service department has always been very accomodating with my needs and their time and efforts are greatly appreciated!!!