Great service - Ford95
The issue was explained simply and kindly, while the work was finished in a timely and professional manner. Definitely felt respected by everyone I encountered on my visit
Excellent turn around time with Service Dept. - MSGR
Experience major engine problems while traveling through the area. Darrell in service responded quickly. Had parts there next day and truck ready to roll day after. Brad and sales also stepped in and helped through communication. Everything possible was done to accommodate me and get me back on the road quickly.
fast and professional - pedalpusher2
always friendly and going the extra mile. servicing my vehicles with griener has always been a pleasent and rewarding experience. .what a go to place for all your vehicle needs.
Great service - Terry41
Took my vehicle in for repair of sound system. Left it so they could determine the problem. They called me back in around an hour and said they have to order a part. The part was in the next morning and they called me about noon to say it was ready. I was picked up and when I looked over to see what a good job on the clean detailing outside plus inside, the sound system really sounded great.
Purchased used 2012 F-150 Lariat - Ron
I negotiated price over the phone. Meghan Shamji delivered the pickup to me in Riverton, Wyoming.
I found a couple minor issues. Meghan worked with the Sheridan and Riverton Dealerships to resolve the issues at their cost. The sales staff and after sale service was excellent. I have driven the vehicle about 7,000 miles since I bought it 10 months ago. The truck is clean and I haven't had any problems with it.
The only con I have is the Sony premium sound system could be better.
Service manager and general manager - Turbo
I took my car in for a recall when I got it back someone had spilled something on the floor mat by the driver seat, I went to the service department talked to the service manager he basically called me a liar and said it didn’t happen here, I then said a few choices words to him and went to see the general manager, he sided with the service manager saying that it happen there. I know for a fact it did happen there. The general manager also told me that no one in the service department would retaliate against me in the future when I bring my car back in for service. Well now I’m kinda scared to take my car back to this dealership for anything.
What the general manager should have said was I’m sorry this happened and it will never happen again, and that would have been the end of it.
Really poor management at the powell dealership.
Purchase review - Retirednurse#1
The sales staff and financing department were professional, knowledgeable,and courteous. They helped us determine what vehicle we wanted and worked within our means to find us our car
Used vehicle - Sp1arizona
The staff worked with me to get a great deal. Anthony, Gabriel and Brett were great to work with. I was a return customer from 5 years ago.