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Great sales person I really enjoyed working with Ron... - Shawnc2020
Great sales person I really enjoyed working with Ron even after the sale he checks up on me and make sure everything is good. Will come again for all my vehicle needs
Top Reviewed Specialists At This Dealership
I was online with a gal. Asked her for an email for... - jcyork65
I was online with a gal. Asked her for an email for General Manager Milton Whitesides and she said she'd be happy to help with an email address. So, I asked for Milton Whitesides. And she never responded. Now that was simply rude and unprofessional. Made me upset as well.
Where customer service is #2 - horqua
I recommend you avoid Coliseum Motors unless you're desperate to purchase a specific car on their lot. Because I didn't do all of y homework, I was charged $4K more than my used car was valued on CarFax. I caught the salesman in a lie when he stated their service dept had gone thru the vehicle and changed or topped off all the fluids because it was obvious the oil had not been changed in 5000 miles and the engine was dirty. After paying cash and handing them the check, they did the "Öh, by the way, there's only 1 key fob for your car". My car has a pushbutton start and there are no physical keys. How's my wife supposed to use my car without her own key fob? A second key fob is going to cost me an additional $150 for the device and programming. I've asked the salesman three times to find me another key fob and he just shrugs his shoulders and says Öh well, the car came with only 1 fob". REALLY?!?! I PAID THEM $26K CASH for this car and they can't find me a $150 key (which they can easily buy at a discount since they're in the car business). Another thing, they will provide you with a document on a vehicle called AutoCheck Vehicle History Report which is barely informational or accurate. Do your diligence and buy a real CarFax based on the VIN# of the vehicle you want or are buying. Coliseum doesn't report service info such as when the oil is changed or the tires are rotated. This is important info because as part of the vehicle's history, it shows how well your used vehicle was maintained. Reputable dealerships and service shops report their service on all vehicles. A CarFax report will show when and where a vehicle was registered, if it's been in an accident or flood, if it has a lien against it, if the oil was changed, tires rotated, radiator flushed, engine repaired and a whole lot of other important details. For me, this is a lesson learned. Coliseum has a beautiful building but it's just a facade for used car dealership where the sales people believe anything goes as long as you sell the car. I'm sure there are auto dealerships that not only look great, but also give you first class service. Sadly, Coliseum Motors is not one of them. I'm really disappointed with Coliseum Motors. I recommend you take your business somewhere else.
I am very disappointed at the sales and customer service... - mcollins
I am very disappointed at the sales and customer service team that represents the chrysler, dodge and jeep brand at this location. They did not help or even return calls when I attempted to purchase a new vehicle in October of last year and have subsequently failed to address my questions and desire to get addition parts added since the purchase. If I lived in a bigger city, there would be more options available but I was forced to drive to Loveland, CO to purchase my vehicle and feel that I may have to make the journey there for all my additional needs. I was thoroughly impressed with the sales team in Loveland so I am by no means disappointed in your overall brand but I feel the need to make you aware of the situation since it could have led me to purchase a vehicle from another company. I have to say at this point it would have easier since my requests would have fulfilled locally.
The salespeople at Coliseum do not care about their business - nor do the managers from what I have seen. The owner should be notified about the poor customer service and sales staff. I wonder whether they did not take me seriously since I am woman - if that is the case they are NOT well informed since women in the household make most of the purchases for the household. I don't know how this place stays in business since I was asked why people from Wyoming went to Colorado to purchase their vehicles.
Wake up Casper! You want to keep your business local, yet you seem to drive it away with your poor service.
Emily McFadden - Emilymcfadden
Love it!!! Thanks Leah and Marcia, you guys made everything so easy and stress free i can't wait to make new memories in pearl!!! :)
My daughter purchased a vehicle from this place, when she... - dartmark
My daughter purchased a vehicle from this place, when she was ready to plate the vehicle it became glaringly obvious that the title was not in with the sales documents.A call was placed inquiring as to why there was no title and a return call requested, 2 hours later no call, keep in mind this vehicle was a cash purchase,stopping by on the way home I had the misfortune of speaking to" Phil" title will be here tomorrow...ok sure, its not our faulty, didn't we purchase this vehicle from his place of business?, I don't know if the title will be here tomorrow or not, I am guessing not, but we shall see. This operation had 45 days to acquire the title, it appears that their motto or business plan is to simply get the money and see what happens. Due to the give a damn less attitude I received today I would strongly NOT EVER recommend this rip off establishment to any potential shoppers. I