9 Audi Dealers near 13820near 13820

Travis and a service team did a great job not only taking - Alma the Hellcat

Travis and a service team did a great job not only taking care of me but making sure that I knew what was going on with my vehicle when it was going on. I drive an RS6 so I am very particular and these guys took great care of me. it was very nice to see.

Excellent service and answered all my wife's and my - jkday

Excellent service and answered all my wife's and my questions. Thank you and hopefully this will extend to service of my vehicle.

Matt was very helpful knowledgeable and courteous. - john

Matt was very helpful knowledgeable and courteous. He got back to me when he said and had the car all ready to go within a few days it was an excellent experience and it made buying a new car very easy. I really appreciate all the hands-on help that I received

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

I'm on the do not call list, yet I received a sales call - NoIntroNeeded

I'm on the do not call list, yet I received a sales call from them today. I had sent an inquiry in asking for ONLY an email response or not to contact me at all. I wouldn't suggest doing business with a company that chose not to read and adhere to your wishes with your information.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

Service department worst of the worst Went to the - willrod

Service department worst of the worst Went to the dealership over ten times, my vehicle was in the shop for 52 days within a 3 month period since dashboard cluster kept indicating remote key not detected. It’s safe to say they didn’t have a clue what they were doing, and when they finally fixed it, on the drive home I realized the sunroof only retracts a quarter of a way and the sunshade 3 quarter of the way. I spoke to Marc Scalera (service advisor) and he told me it’s just a setting they have to reprogram - “a quick fix” - and to bring the vehicle in a week because they’re busy. Came back a week later and after waiting a couple of hours, Marc says they cannot reprogram it, a mechanism broke, and they need to disassemble the sunroof and need the vehicle for 3 or 4 days, and the next loaner available in 2 weeks. Two weeks later I receive a phone call to reschedule the appointment for another week because they don’t have enough technicians. A week later, when I returned Marc told me they don’t have any loaner available and they only have one technician working. If that was the case, they should have plenty of loaners available and it’s very blatant they’re giving me the runaround. When I asked Marc why he didn’t notify me, he responded “I didn’t know you were coming” - so much for service advisor. This happened under their supervision and negligence on their part - they showed no remorse. It is apparent they don’t intend to fix the sunroof because is to complicated for them. The first day I took the vehicle to rectify the issue with remote key not detected, Marc Scalera called me and told me that they picked up an error code on my MMI and for them to fix it is going to cost $1,000, but today is my lucky day and they will do it for $750. I told Marc first of all I didn’t bring the vehicle there for that and second of all there nothing wrong with my MMI, he told me that it has the potential of going bad. Think about that - would you pay $750 because “it has the potential of going bad?” That’s your definition of a SNAKE OIL SERVICE ADVISOR. For the record three months later the MMI is still working for the simple reason there is nothing wrong with it and it’s working like a charm. I challenge Jim Desimone (General Manager) and Brooke Canty (owner) to call me so I can elaborate. Audi of Newton continues to say how much they value their customers - well guess what? I’m the customer - show me, walk the walk. I will update this review in the future.