During my car search, I put in an inquiry about a Honda - Tchaybin3
During my car search, I put in an inquiry about a Honda Accord. Kaelyn was the sales person that contacted me back. I scheduled a test drive and wanted to check out two Accords and a Civic. Neither ended up being the vehicle for me. (We currently had a CRV, Jeep Liberty and a Chevy HHR) I myself prefer a bigger vehicle so the Accords and Civic just weren’t what I thought. At the time, they didn’t have any used CRVs that I was interested in and I told Kaelyn different things in the CRV that I’d be looking for, miles etc. I took Kaelyn’s card and told her I appreciated her time and that I had to think about it. (Also had previously test drove a 2023 CRV at a different dealership and had a terrible experience) She wasn’t your typical sales pest which made this experience much easier. A few days went by and she contacted me and I told her the cars weren’t for me and that I would probably look for a CRV. She sent me the options they had again and they weren’t for me. Asked me a few other questions (specific details of things I had wanted) The next day she messaged me about a loaner they had just got in (basically brand new with the cloth seats I wanted!) Sent me a video of the car. Two days went by and I scheduled another appointment to come down and check it out. The next day I messaged her super early with two other vehicles I wanted to look at as well, one that I was more interested in than the original CRV. I did have one concern about it and was skeptical so as soon as she got to the shop she sent me a video and clarified my issue! We went down to check it out along with the other two. I knew when I drove it, that it was the car for me. (Somehow I ended up getting a car with leather, even though my original plan all along was ABSOLUTELY NO LEATHER!) The car was just that amazing that I fell in love. When we decided to talk numbers, I told her I already went through the check ready program with PNC and there was NO HASSLE from her or anyone in the dealership! This was the problem with the other dealership! Kaelyn made this process so easy and stress free along with Zach the finance guy! We were in and out! I even texted Kaelyn late that evening before close with a question about the car and she got right back to me and even double checked with the service department the next morning! Thank you again to Washington Honda! We love our 2023 Passport Trailsport Edition!
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