11 Lincoln Dealers near 48170near 48170

Excellent Service and Customer Care as Usual! - dmorier

Excellent Service and Customer Care as Usual!!!! Brought my Lincoln Continental in for it’s 100,000 mile service! Entire service department did a great job of reviewing service needed and all my options. I would highly recommend Southgate Lincoln for all your Lincoln needs!

We are so happy we went to Varsity Lincoln. - Beth and Gerry Hool

We are so happy we went to Varsity Lincoln. After years of driving GM vehicles, we are so glad we made the switch. The service we received from Rich Jeleniewski and Jere Law was outstanding. We bought a certified pre-owned Lincoln and we love it. Buying a vehicle can be a stressful situation. Rich and Jere made it so easy. They were accommodating to our needs and responsive to our many questions. We could not have had a better car-buying experience. Thank you so much, guys!

I gave a 4 Star Rating because of Used Car Salesperson - Pamela

I gave a 4 Star Rating because of Used Car Salesperson Jameds My name is Pamela and it is my hope that my complaint/concern reaches the owner of Hines Park Lincoln of Plymouth, MI. I visited your dealership on Monday, April 07, 2025, with the hope of purchasing a preowned certified Lincoln Nautilus. I met with salesperson James of Preowned vehicles. James was courteous and patient while assisting me with locating the Lincoln Nautilus of my specifications. I desire to purchase a Lincoln Nautilus that has a silver exterior and a roast colored interior in the year (s) of 2023-2025. I do have a budget of $40, 000. James showed me a 2023 Lincoln Nautilus Black Label, vehicle identification number of 2LMPJ9JP9PBL14721. This vehicle is silver with a Flight Theme interior, similar to the roast color. As I was test driving this vehicle, I instantly had to have this vehicle, my dream car. James was very transparent and explained to me that Hines Lincoln is very firm with their vehicle prices and that there is no room for negotiating and Used Car Manager Mason confirmed this. Knowing this didn't stop me from wanting to purchase this vehicle. I called the dealership and requested to speak with the Finance Manager of Used Sales. I received a call back from Mr. Mike Blackmer. I explained to Mr. Blackmer my desire to purchase this vehicle and asked if they would be willing work with me on the sales price. Mr. Blackmer explained to me the same thing that James did regarding Hines Park being firm on their pricing. I expressed to Mr. Blackmer how much I wanted this vehicle and that I could go to $50, 000, even though this was above my budget. Mr. Blackmer offered to check with James regarding checking for something within my budget but I explained how much I wanted the Lincoln Nautilus Black Label that I took for a test drive and asked if he could assist me. I explained to him that James did explain to me that there was no negotiating pricing but I figured I would still ask. Mr. Blackmer advised that he would check with Mason and give me a call back. Mr. Blackmer advised me that Mason was willing to allow the sale to be $50,000 with the stipulation that the financing would have to be handled by Lincoln and I would not be allowed to finance the vehicle through the credit union that I bank with. This had my mind racing and I said that I would complete the finance application. This did not sit well with me and to be honest it really bothered me. I was under the impression that the dealership's goal was to happily sell vehicles to the consumer and this stipulation did not make me happy. It made me feel boxed in with no option and although the saving would give me a little over a $1,000 which isn't much at all, really bothers me. This option presented to me by Mr. Blackmer made me question my moral compass and ask myself would I be able to treat a consumer the way that I was being treated if things were reversed and my answer was no, I truly wanted this vehicle but this is not a good business practice. I did some research and I know what your dealership is doing is legal but it is not right and it is not good business. I'm sure all your consumers weren't treated like I was and this is why you are successful. I just want my voice to be heard and hope that no one else is treated like I was after expressing how much I really wanted this vehicle. Thanks for reading my complaint/concern Respectfully,

I’ve been a customer here for more years than I. - c.marano

I’ve been a customer here for more years than I. Care to say. Always get A+ service.

Service department is horrible. - jakid

Service department is horrible. They don't return calls, or keep you updated on the progress of the repairs to your vehicle. You can't get the service department guy on the phone to ask for an update either, it always goes to voicemail. They have had my car for 3 weeks. The one time I spoke to him he lied about things he claims I said, that I never told him. He keep trying to sell me a set of tires and lied about the condition of my tires.

Service Department quoted me the standard price for - jakid

Service Department quoted me the standard price for diagnostic then called me a couple hours later saying they need to increase it to $400. The instruction on a bad Electric Steering is, if it goes bad replace the unit. So there is really nothing that should take a long diagnostic session. They also didn't cover my seats to work on the vehicle or wash the vehicle when they completed the repairs.

sales dept desperatelylacking. Parts and service were great - Wifeloves2shop

Poorly treated by two different new car salesmen on 2 separate occasions. The salesman today had little to no interest in helping me. I walked in with the intention of buying and paying cash for a new Volvo. I could tell right away that he has no desire to help me. Very condescending. In past when visiting the service department, I'm treated wonderfully. The parts department was especially helpful. It's because of parts and service that I will refrain from leaving only 1 star. Also Naz has always been very nice and helpful.