12 Chrysler Dealers near 49437near 49437

Great salesman and willing to listen to your opinion and - toppelwc1

Great salesman and willing to listen to your opinion and very helpful service with parts and drawings to help with self repairs

Always great service, prompt and courteous We bought our - Marywo

Always great service, prompt and courteous We bought our vehicle here and they remember us and make sure to say hello when we come for oil changes and such. Help us to save money too!

I had a great buying experience at Graff CDJR in - richchasse

I had a great buying experience at Graff CDJR in Rockford. Maddie was friendly and helpful. Got a great deal on a vehicle I really liked. The whole experience was worth the time and effort. I’d buy from this dealer again!

Outstanding in every aspect. - hgarvey1

Outstanding in every aspect. Kept us informed from start to finish. Answered all my questions in timely and quick fashion.

CONSUMER SAFETY DEFECT COVER-UP AND FALSIFIED PRE-SALE - geo

CONSUMER SAFETY DEFECT COVER-UP AND FALSIFIED PRE-SALE SAFETY INSPECTIONS. I traded in my 2013 Honda Civic LX for a $7,000 credit and paid an additional $11,000 to purchase a used 2015 Infiniti Q50S from this lot, operating on good faith that their certified 'VPI Value Plus Used Car Safety Inspection' was legitimate. Less than 30 days later, the car suffered a total electrical failure mid-shift because salesperson JAY STECCO’s inventory team installed an incorrect standard lead-acid battery into a platform that requires a Group 35 AGM battery. Worse yet, a subsequent hoist inspection revealed an active, heavy hydraulic steering rack and pinion leak caked in months of black grime. Most shockingly, non-factory copper/brass wiring had been manually twisted around the rubber steering bellows boot to tightly clamp it shut and intentionally trap the leaking fluid to conceal this dangerous drivetrain failure from a buyer prior to sale. Internal dealer service records from June 26 prove their service technicians had this exact car on a hoist for subframe and brake work less than two months ago—meaning they stood inches away from this wire tampering and caked sludge—yet omitted it from the paperwork to deceptively push an unsafe vehicle off the lot. When bringing this physical proof to the showroom floor in person, Used Car Sales Manager NATE VAN RYN admitted fault for the battery by cutting a partial check for the raw part, but completely refused to cover the associated installation labor costs, the hazardous steering leak cover-up, or a tire found with two dangerous embedded metal fragments. A formal auto dealer fraud complaint has been successfully filed with the Michigan Secretary of State Bureau of Information Security and the Better Business Bureau. Avoid Jay Stecco, Nate Van Ryn, and Zeigler of Grandville's unsafe, un-inspected inventory.

I purchased my 2025 Jeep Wrangler Willys on Saturday, - gthiemeyer

I purchased my 2025 Jeep Wrangler Willys on Saturday, 10/18/25. My salesperson was Cleveland Baskin. He was awesome- professional, knowledgeable, and helpful. He made my buying experience pleasant! What I truly appreciated was Cleveland's integrity: no pressure to buy, and if he didn't have an answer to my questions, he did what he could to get them. I would definitely recommend purchasing a new vehicle from this Fox location, and I would certainly recommend asking for Cleveland for assistance.

No communication they don’t answer the phone. - wildfish28

No communication they don’t answer the phone. They don’t respond to their text messages and they don’t respond back if you leave a voicemail , my vehicle was there for four weeks for a recall that the only fixed half of and then told us it was ready , I picked it up drove off got about a mile down the road, and it went into lag mode! Over 5 weeks before it was fixed! At my cost when it went in for a free recall ! I dare say it’s the worst service center I’ve ever been to and if you can’t service vehicles why the heck would I buy one from you! I’ll find a good place to go even if I have to drive out of my way ! PS Just wanted to let everyone know that after getting it back again at my cost it made it less than a week and guess what’s back on , Yep you guessed it. Find someplace else ! 1 star how about -10 stars for this service center

Do not come here, go anywhere else, the service - david gietzen

Do not come here, go anywhere else, the service department is useless. The sales department only wants a sale and offers no help once you sign. Go anywhere else and you will do better. The extended warranty program they sell does not even offer Ram parts on repairs.

Sales are amazing and helpful - Just don't get any - trishh

Sales are amazing and helpful - Just don't get any extended warranties or your Jeep fixed there. The services department is rude (Kate) and seem to lack any knowledge on issues that come up with a Jeep repair. I have been waiting on new doors for a year, as my Jeep started rusting after a year. Service will not update and are hard to communicate with. Get your Jeep fixed anywhere but here!

Promises made. Promises kept! - mastmuskegon

We purchased our first Van at Preferred in 2010 and followed up in 2017 with a Chrysler Pacifica. we have had them serviced when in Michigan entirely by Preferred and have been excessively pleased with the purchase procedures and service. In every way they have met or exceeded their words. In one instances we were scheduled to be leaving the state for a time when an accident threaten our plans. The Pacifica was a newly redesigned model and a check with Glass companies indicated tailgate glass was not readily available. Preferred body shop expedited shipment, replaced the glass and tailgate hinges and repaired other damage in three days resulting in but a one day delay. They have provided free oil changes and fast service. In every way we are confirmed Preferred Chrysler customers

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

Would recommend this dealership - Happy Customer

I purchased a used vehicle from this dealership not too long ago. I found it through an online site that has Preferred's inventory listed. I submitted my information online and I was contacted immediately and personally. The sales person was pretty laid back and didn't pressure me to come in so I inquired about the vehicle I was interested in and I was able to make an appointment that fit my schedule. I was greeted by several of the staff when I came in for my appointment and they were all very friendly. They didn't act like vultures like some other places. They also didn't stop being friendly when they knew I was there to see a specific person, which happens to be Ben Jaehnig. I liked that I could deal directly with a manager during the process. Everything went so smoothly for me and my wife. Granted, it took a while for financing and stuff because we don't have the absolute best of credit (some debt) but all in all it was pretty painless. I want to note, because the previous reviewer commented on this, that several times Ben reminded us that because it was a used "as is" vehicle we should have it inspected by our own mechanic. We did this. There were some issues but not enough that we wouldn't buy the car. So we knew going into it that it was on our heads if something went wrong. We had to sign papers saying that we were aware that it was "as is". I just want to note this since the previous reviewer failed to say this although I think most intelligent people could figure it out. Anyway, I think that this is a great dealership to work with. It's nice that they have several options for financing (Lori Kowalski is great) and that they don't look down on you if you don't have the best of credit. We needed a decent vehicle at a certain price and they were able to get it for us, all with genuine smiles on their faces. I think this dealership is great and when some of our debt is paid down we will be returning to get another vehicle. We especially will be returning to Ben. Unlike what the other reviewer said, he is an honest, laid-back, friendly sales person. I wouldn't go anywhere else.