15 Cadillac Dealers near 53142near 53142

Excellent Service. - gpatel1179

Excellent Service. Timely service. Service advisor knew what he was doing. Few extra things done with kindness and professionalism. Not car wash but detailed car cleaning. Oil change but they did tire rotation. Excellent service done.

Thankfully their inventory contained the exact vehicle - nwestwick1958

Thankfully their inventory contained the exact vehicle that I was looking for and Brennan was fabulous Knowledgeable and very patient with me

The people were nice and they returned my car clean and I - CDUPER62@gmail. Com

The people were nice and they returned my car clean and I didn't have to wait to long. They provided me with video of my car inspection which was nice to see.

I am delighted to provide my genuine review of Tom at - Lexus_parker2000

I am delighted to provide my genuine review of Tom at Heritage Cadillac. Tom possesses exceptional knowledge and demonstrates in-depth expertise regarding the vehicles he sells. He facilitated a test drive, and I returned with a significantly enhanced understanding of Cadillac, having gained substantial knowledge that day. Although I did not make a purchase at that time, Tom remained pleasant and composed, showcasing impressive sales acumen. Consequently, I returned three months later and purchased an XT4. Tom's communication skills are exceptional, and he does not exert pressure. Instead, he takes his time and provides comprehensive information, demonstrating his dedication. Therefore, I would like to express my sincere gratitude to Heritage Cadillac for employing someone of Tom's caliber, and I appreciate the professionalism exhibited by everyone at the dealership. Thank you (Ms. Parker).

Duke kept us in the loop at to the needs of the vehicle, - DONNAJEANGONZALEZ

Duke kept us in the loop at to the needs of the vehicle, a plan to complete needed work, and a timeline that was kept by the service department

John was top notch in getting us not 1 but 2 Cadillacs - Sdanielson

John was top notch in getting us not 1 but 2 Cadillacs for me and my wife. The end to end process was easy and an enjoyable. Thanks to Keith the GM for helping find the exact model we wanted from a partner dealership.

The Service Department people are always very friendly - jon316rom10910

The Service Department people are always very friendly and helpful. The drivers that take me to and from work are very nice. Some are less talkative than others but that's ok.

Erin was great super knowledgeable Experience fast All - pablo

Erin was great super knowledgeable Experience fast All you need to get a car Highly recomend ask for erin

Very friendly and paid attention to my needs. - fkendzior

Very friendly and paid attention to my needs. They went out of their way to locate the car that I wanted..

I purchased a new 2025 Escalade from Crest Cadillac on - matt

I purchased a new 2025 Escalade from Crest Cadillac on 3/1/25. The vehicle was purchased in cash after we provided all necessary trade-in information in advance, and we traveled from Lake Forest, Illinois to complete the transaction. At the time of delivery, we were informed that the vehicle displayed a "service leveling system" warning, but were told it was a minor issue that would be resolved with a software update. We were assured that this update could be performed by our local dealership in the next few days. Based on this representation, we took delivery of the vehicle. Upon presenting the Escalade to our local Cadillac dealership, we were informed that the issue was not minor. Instead, we were told the car required a replacement module for the central computer system of the vehicle and that multiple features, including the air conditioning, were not functioning properly. This could also become a safety issue if in an accident and airbags may not deploy. It has now been over 3 months, and the vehicle remains unrepaired, with no firm timeline for when the module will be delivered or installed. I have since accepted a loaner car, but this does not adequately compensate for the inconvenience or the high-end vehicle I paid for in full. Since we do not have any time frame as to when the module will arrive, I have asked Crest Cadillac to trade our car in on another coming in. They said unfortunately our car is now considered used, so it would be less in value. Crest should have had their technician look over the car prior to us picking up. They have washed their hands of any wrong doing, and have been no help on getting the module. I now have a Better Business Bureau case with General Motors in Detroit. The problem is still not resolved. This is our third Escalade and are treating us as if we do not matter. I would never recommend or do business with Crest Cadillac.

I’m not sure if they ever actually had the car in stock, - druckman62

I’m not sure if they ever actually had the car in stock, but they lead me around the whole facility trying to get me to buy a different car. “I think it’s here. Hey, check out that Lamborghini!” To make it worse, I was texting with the staff all week about the car under the guise that they actually had the car. Then, after all the walking around the property looking for the car, having the sales guy playing dumb, we get back to the sales floor, they tell me the car isn’t there (after texting me about the car all week and making an actual appointment to look at the car). And then all they did was try to sell me a Toyota. These people strung me along. Absolutely not buying from them.

Bought a Cadillac Escalade. Frank helped to close the... - wpietka559wpietka559@gmail.com

Bought a Cadillac Escalade. Frank helped to close the deal. I think I got a great price on a great car. He also went the extra mile to make sure I was satisfied after the purchase. Didn’t have to, but he did. Thanks.

I typically have a distain with dealerships in general. - Paul R.

I typically have a distain with dealerships in general. I have vast experience in vehicle procurement both with fleet and personal. The staff at Palmen has definitely changed my tune. Paul Huff is nothing short of exceptional, going above and beyond to find a specific vehicle I was looking for. My sales agent Orlando was bar none and I would challenge anyone to compare product knowledge of a vehicle and features more than him. He was excited about his job and it showed. He took the time to show me things I didn't even know existed on my vehicle and I'm a bit of a car guy. To follow all this with service, Jason Garoni is my go to guy. He always work with my schedule and gets me in and out without issue. He is always honest about how long something will take and I've never been left waiting.....EVER. This speaks to professionalism and respect for my time. And FINALLY, I've found other dealerships have dismissed my wife when she was with me and typically on addressed me. All the staff here show common courtesy which should always be to address the wife first, then the man. Bravo!