45 Used Car Dealers near 62711near 62711

Great support and communication with the staff. - bri.l.wilson

Great support and communication with the staff. Couldn't be more pleased with my vehicle and the process.

Donovan Taylor was a pleasure to work with, NOT high - Dennis

Donovan Taylor was a pleasure to work with, NOT high pressure at all, listened to what we were looking for and then went out and found the exact thing that was requested and responded in a timely manner. He has a brute future ahead of him with the way he does his job

Great experience, worked with me to get me in the vehicle - DMCSHM6

Great experience, worked with me to get me in the vehicle I wanted. Will definitely work with them again

With the rise in auto prices, I was looking for just the - Rene'

With the rise in auto prices, I was looking for just the right vehicle, used, for the right price. I drove over an hour to look at a vehicle they had here. It was well worth the trip. The staff are so professional, and Kevin helped me with this purchase, and made sure I was satisfied before I had it home. Thank you to everyone who worked to make my purchase the best experience it could be. The service team, the sales team, the finance team. My only regret is that they are not closer to where I live, but I know they will be there for me, if I need something.

Outstanding customer service from their Service Dept! - mpatrick

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

Had a great sale going on. - Horseman70

Had a great sale going on. Sales person was fantastic to deal with. Because timing and location of co-signer they worked with us to get everything done. It was a easy transition.

Car Max was very helpful. - Hunternatalie119

Car Max was very helpful. They made sure I was happy with my car and kept in touch after my purchase. Thank you so much Car Max for everything!!

I had a disappointing experience at Friendly Honda in - Michelle

I had a disappointing experience at Friendly Honda in Springfield, IL. After a fuel injection recall repair, my dashboard lights started blinking uncontrollably just a few miles from the dealership. When I returned, multiple techs dismissed my concerns, insisting the issue wasn’t their fault. One even sarcastically asked, "Oh, are you a mechanic?" when I pointed out that the problem arose only after the repair. Instead of taking accountability, they claimed I would be responsible for fixing it. Their lack of professionalism and refusal to acknowledge their mistake were unacceptable. I will not return to this dealership.

They are always awesome. - jkissell53

They are always awesome. Excellent customer service and services are always great! I have many vehicles My Buick Enclave they took care of has 260 thousand miles on it and still rides and runs great!

I highly recommend working with Joe Wenskunas at Bob... - arundell14

I highly recommend working with Joe Wenskunas at Bob Brady Honda. I looked at different cars at multiple dealerships to find a reliable and inexpensive small car. I found a lot of bluster, little expertise, and poor service until I drove to Decatur. No pressure, sound knowledge of the vehicles on the lot, friendly follow up, and respect for me as a buyer made all the difference. Joe said up front that he wanted to earn my business and he did. Great experience, and I love my new car!

Went to the Dodge dealership just to look. - David & LaDawna

Went to the Dodge dealership just to look. Wasn’t really looking for a new vehicle as I loved my 2019 Jeep Cherokee that I bought from Bob Brady about 6 years ago. Met with Diana Hughes and she was amazing! We had gone to a couple other dealerships and actually walked away from some good deals because the salesperson was either too pushy or rude. Diana never once pressured us into buying a new vehicle. She just explained what deal she could give us and what she could do for us. We test drove a 2024 Dodge Hornet and I fell in love with it. Because of her laidback and friendly personality we decided to buy it. Won’t be going to a different dealership in the future and will always ask for Diana in the future. Other dealerships must think people love pushy salespeople but never once has any of the staff we’ve dealt with at Bob Brady have ever been pushy or rude with us. Thank you Diana for helping us! You definitely have long term customers out of us!

Great service quick response Diane was wonderful. - dayanahernandez4

Great service quick response Diane was wonderful. Explained everything perfectly. Very please with their service

Very nice, friendly, explained everything from start to - eaglesconnie

Very nice, friendly, explained everything from start to finish and never said that they could not help me get a vehicle.

The worst place ever these people only want your money... - They the devil

The worst place ever these people only want your money they will sell you anything they don’t care I wouldn’t recommend nobody gettin cars from them! If something ends up being wrong with they don’t care they will tell you it’s your problem an it’s just not right the way they do people.

We just purchased a 2021 Cadillac XT6. Addison Watters... - a_fleener

We just purchased a 2021 Cadillac XT6. Addison Watters was our salesman and he was terrific! Addison was great to work with. He was friendly, professional and knowledgeable about all the features of our new vehicle. It was a no stress, great experience.

Put in credit application like I was told by salesman and - Survis.robert1983

Put in credit application like I was told by salesman and I never heard anything back at all.

I bought a truck from them. Sorry I did! I seen it on... - gjayers

I bought a truck from them. Sorry I did! I seen it on line and ask if had any damage or rust. Jeff told me "No". I paid for it and had it shipped to me. When I got it it had a broken mirror, scratched side glass and a dent in the door. The guy that brought it pointed out to me. He was smart enough to take pictures before he loaded it at the dealership. It was not damaged in shipping. They tried to blame the transport driver. They wont return my call to take care of this either. Has almost $1500 damage to it. I am filing a complaint with BBB, so I'd never buy from Auto Mall of Springfield again!

Ryan Mason at Jacksonville Auto Mart was easy to talk to... - vrh49

Ryan Mason at Jacksonville Auto Mart was easy to talk to & deal with. I got a good deal on the car I bought from his dealership. I would recommend him to anyone looking for a good deal on a vehicle.

Friendly salesman did not tell me the car was a rust - Scott.robert3015

Friendly salesman did not tell me the car was a rust bucket. Also did not tell me the wiper arm was not functioning. Can't even get it inspected. Not happy, paid way too much for this 20 year old car, even though it is mechanically sound. Lesson learned: never buy a car you cannot see in person and never buy a car that has been in salt.

Great dealer, helped me to find a new car! - Michelle

Great dealer, helped me to find a new car! staff were really helpful and answered all my questions. Would for sure comeback here. Recommend it for anyone looking for reliable good vehicles in good price.