29 Ford Dealers near 71241near 71241

Great, fast and friendly service as always! - blbarclay

Great, fast and friendly service as always! Very prompt and efficient! Trust worthy and honest.

I want to thank Karl Bush, Amanda Stone, Curtis Luce, and - Sharon Sulton

I want to thank Karl Bush, Amanda Stone, Curtis Luce, and Mr. Reggie for making my service trip to Wray Ford in January easy, timely, and peaceful. Karl made scheduling my service appointment for my side-view mirror easy. He listened to my concerns and found a time that worked best for me to get my vehicle to the shop to be inspected. Before contacting me with the repair details, Karl connected with the shop to obtain an anticipated date for when the part could be ordered and delivered, along with the pricing, allowing me to plan accordingly. He went above and beyond to ensure I knew Wray Ford was using quality parts and nothing that would be considered after-market. When I arrived at the Service Department, Karl was waiting on the sidewalk to greet and check in customers coming with their vehicles. Although I had visited the shop previously, Karl ensured I knew where to go after checking in my vehicle. He also remembered when I planned to arrive and told me he had already scheduled my trip home. He said Curtis Luce would be driving me home. After walking through the Service Department door, Amanda Stone was behind the counter, greeting everyone with a huge smile, gracious attitude, and a warm welcome. It was not my first trip to Wray Ford, yet Amanda always makes everyone walking through the door feel part of the Wray Ford Family. The atmosphere is welcoming, the TV is on, and refreshments are available. She doesn't just sit behind the counter and stare; she engages with you. She exhibits the same attitude when you call the service department. I have never noticed if she's having a down day during my visits because she happily makes you and those around her her focus. Shortly after taking a seat, Karl opened the door to tell me Curtis was ready to drive me home. The wait was less than five minutes, which was great. Once the shuttle vehicle door opened, Curtis greeted me with a smile and a wonderful personality. He had taken time to warm the vehicle before picking me up since it was cold that morning. He asked if there was a particular radio station I wanted to listen to and alerted me to my ETA. During our drive, we exchanged pleasant conversations. It felt like I was riding with a friend. I felt extremely comfortable. Plus, he drove very cautiously. He also bragged about how much he enjoys working at Wray Ford alongside his teammates, which supported my opinions about Karl and Amanda. When we arrived at my house, Curtis said he would likely see me again once my vehicle was ready because he would drive over in a separate vehicle to pick up Mr. Reggie after he returned my car. Once my car was ready, I received a call from Karl and an emailed copy of my invoice so I could review the breakdown before submitting my payment. Afterward, Karl said I would receive a phone call about the scheduled delivery of my vehicle. Shortly thereafter, I received a call from Mr. Reggie. He was delightful and pleased to assist me with the return of my car. It was not my first time dealing with Mr. Reggie. He was just as nice the very first time I met him. When he arrived, we exchanged nice pleasantries and laughter about the day. I cannot say it enough. Karl Bush, Amanda Stone, Curtis Luce, and Mr. Reggie made my service trip easy, timely, and peaceful. Thank you all so very much for being so wonderful.

Jason was very patient and very helpful with my car - ahawthorne83

Jason was very patient and very helpful with my car buying process and made it easy to shop

The team was helpful throughout the whole process. - Martha

The team was helpful throughout the whole process. Jim took his time to help make the process easy. Christie was helpful with the paperwork. Reed was very helpful in teaching some key elements with the digital aspects of the car.

Very casual and inviting atmosphere. No pressure sales... - TRV73

Very casual and inviting atmosphere. No pressure sales tactics at all! From salesman to finance, there were no surprises in price nor payment expectations. Very first time in financing a vehicle, and I have financed many, that I actually walked out 100% comfortable with the entire process! Very much recommend this dealership to anyone looking for a vehicle and wants the whole experience to be trouble free and no hassles!!

Had oil change ,rear brakes changed and tire rotated I - vdorathy

Had oil change ,rear brakes changed and tire rotated I would have gave 5-star but I had to add air to tires after I left the dealer

I came in to the dealership to buy a battery for the key - Dewanna Crouch

I came in to the dealership to buy a battery for the key fob for my Lincoln, and because everyone was so polite and professional I asked about the new Lincoln Nautilus. I got Darren Collie as a salesman and he was extremely polite. He took me on a test drive and I fell in love with it! He helped make the buying process so easy! A brand new 2023 Lincoln Nautilus! He was so helpful helping me connect my phone and set everything up for me! The next morning we discovered a clip was broken. The next day Danny and the service department did such a good job getting me fixed up! I came in for a key fob battery and because this dealership is amazing and cares for their customers I gave them my business!

The experience was great, the entire staff was very... - Ashley

The experience was great, the entire staff was very friendly and helpful! I saw what I wanted online, made a appt, was in and out in a hour

Smackover Motors Has Been Taking Care of Me Since 1976 - Jim Cook

Since 1976, all of my work trucks except one have come from Smackover Motors. Buying from another dealer just ONCE was enough to teach me just what a great dealership that Smackover Motors is. They have taken great care of my oil field work truck needs, and always made sure I was completely satisfied. They are friendly and always have time to listen to my concerns. When I shopped around before a purchase and then asked them what they could do for me on a trade, they ALWAYS gave me a better deal, without knowing the deal they were competing with. Smackover Motor Sports is the real deal. As their old commercials used to say, "Smackover Motors, the little dealership with the big heart". Call 870-725-3961 and see what they can do for you.

Bought a vehicle in January and still do not have - rhucka

Bought a vehicle in January and still do not have registration or license plate. I get no help when I call. DO NOT BuY FROM HERE. Customer service is nonexistent.

Hixson at Monroe is a JOKE! - MichaelG

I have a 2015 F-150. The truck on a cold start would rattle and tick around the front driver side tire. I knew this wasn't a normal sound because my last truck did it and I was told "that's what a Ford sounds like" .. the main barring went out shortly after. So I took it to a Ford dealer in Minnesota while I was on vacation and was told it was normal. Returned to Louisiana and took it to Hixson told them what was going on with it, showed them videos I had of the noise. They kept it for 2 weeks!! During this time I did NOT receive one single phone call from them about anything I always to call and check on it. (This whole time I'm dealing with the "service manager") aka Sam! I finally demand a response on what's wrong he tells me the cam phaser and solenoid were out and the part would be in the following Monday.. Tuesday came around and he called and said it was ready, I went to the dealer at 530 and he wasn't there.. I had to wait 30 mins for them to find my keys, I paid for my oil change and asked for my warranty paperwork, the woman looked at me and said there is no paperwork to go talk to a woman in service so I did so. I talked to a woman named Terra, she looks at the computer and tells me "sir I'll take the rap and ratting them out but nothing was ordered or fixed on your truck" I said I'll be in contact the next day, I walked out and started my truck and heard the noise so I shut it down and went and got her so she could hear. She told me that it definitely wasn't normal and to bring it the next day she would have me a loaner and she would call at 9 am. Next day came 945 am came around and nothing, I called her cell phone and no answer, I called service was put on hold for 20 mins, finally Sam (the service manager that has been pulling my leg) answered and said he was the one I needed to talk too. So Terra lied and wouldn't even talk to me. I finally told Sam I'd like to talk to manager above him and he had one call me. I told this manager what was going on and he says " sir I looked and listened to your truck with the shop foreman, those Ecoboost just rattle sometimes" I said... I don't have a Ecoboost, I have the V-8!!! SO there was yet ANOTHER LIE!! He could not answer me on why the service manager told me parts were ordered and could not answer me about Terra lying to me. So all in all they kept my truck 2 weeks for a oil change and now it's at another dealership getting looked at! I deal alot with the public and will be sure to tell everyone not to go to HIXSON IN MONROE Louisiana!!

This dealership name is now Karl Malone Ford Lincoln. I... - MGGARRETT56

This dealership name is now Karl Malone Ford Lincoln. I was there to have my oil changed and tires rotated on my 2019 Ford Expedition with an appointment time of 1:00 pm. After two and one half hours the service advisor told me that they realized there was an update due on the computer system and they had moved my vehicle to a bay with computer access and had forgotten it was there. After another 45 minutes he came back and said they were finished. I really was not upset about the wait, but when I went to get in my vehicle I realized someone had been in the driver's seat with oil on their clothing, which ended up on my white leather seats-actual ford color is "med ceramic". I went back in and told them and they did come out and try to use a spot cleaner on it-but to no avail. I now have a permanent discoloration on my seat! If the employee would have just taken the proper precautions this would not have happened! I do believe that the service rep, Lewis Simpson, is doing a good job, but he needs to talk to his employees about how they handle getting in and out of the customer's vehicles, to keep this from happening.

CANDY LEE BEST SALESMAN EVEERR!!!!!! - SHANTARA GRIFFEN

I HAD A GREAT EXPERIENCE AT HOPE AUTO, I WENT IN THINKING I PROBABLY WOULDN'T GET APPROVED FOR ANYTHING BECAUSE I'VE BEEN TURNED DOWN IN THE PAST BY OTHER CAR LOTS BUT I WANTED TO GIVE IT A TRY ANYWAY AND IM GLAD THAT I DID !! WHEN I WENT INSIDE THEY WHERE VERY FRIENDLY I WAS GREETED AND ASK IF I NEEDED ANY HELP CANDY LEE HELPED ME GET APPROVED FOR A 2016 CHEVY MALIBU PRICED AT 13000 WITH 58,000 MILES FOR 310 A MONTH WITH A 1000 DOWN PAYMENT. I ALSO HAD MY TWO DAUGHTERS WITH ME AND THE STAFF WHERE GOOD WITH THEM WHILE I DID MY PAPERWORK THEY OFFERED SNACKS AND DRINKS I 100% RECOMMEND HOPE AUTO AND CANDY LEE AS YOUR SALESMAN SHE IS NOT PUSHY AND DID EVERYTHING I WANTED AND MORE #THANKSHOPEAUTO

Lakeside Ford is awesome! - Snak3

Lakeside Ford is awesome!! John and Dom are great. I have worked for Ford dealers two in the last 34 years. I have purchased many many vehicles from my dealer. This was the best/professional/honest and fair sales experience I have ever experienced. I would recommend them to anyone. I drove 5 hours to pick up my GT500 !! Still Stoked Lakeside Ford is Great. I’m not easy to please!!

Exceptional customer service! - tcunit9g

Exceptional customer service! Dixie is a doll! Because of her fun and caring personality, I will buy another jeep from this dealership! Thanks