26 Chevrolet Dealers near 71269near 71269

We are long time customers of Skinner’s and now Express! - Gina

We are long time customers of Skinner’s and now Express! You couldn’t ask for better people to do business with!

The rep was very nice and helpful. - dbellis57

The rep was very nice and helpful. We used some Gmail points to help with the invoice.

Great service! - vallieval2001

Great service! Fast and Friendly! Just got to figure out why u am buying batteries so much for my key fob! Replaced both batteries in key fobs and one saying already replace battery!

Great experience. - karyn

Great experience. Josh Huddleston was amazing. Super nice young man. Made the process very easy. We were repeat customers. Love Ryan Chevrolet - I will tell family and friends to ask for Josh. Keep up the good work!

xxxx was pretty knowledgeable. - michellecook254

xxxx was pretty knowledgeable. he helped me understand a lot he went over everything in the vehicle with me. And the paperwork.. Between him and chad, they did an awesome job chad.Explained everything to me also pertaining to the financing

When I purchased my brand, new 2019 Chevrolet Traverse - momasita39218

When I purchased my brand, new 2019 Chevrolet Traverse from Gray Daniels Chevrolet of Jackson, Mississippi, I was given a punchcard for my key ring and after four or five oil changes by the dealership, I was supposed to receive a free oil change. I have only had my car serviced at Gray Daniels Chevrolet of Jackson, Mississippi. Sometimes I would remember to bring my punchcard for an oil change and sometimes I would not remember. However, the last time I remembered to bring my punchcard, the cashier in the service department told me that although they don’t issue these cards anymore that they would honor it. My husband brought my Traverse in Monday for its oil change and brought the punchcard with him, but the cashier refused to honor it although I had the appropriate amount of punches for my free oil change. After my husband got home he called to let me know that my free oil change was not honored. So on my break at work, I called and spoke with one of the managers. I informed him that I have only gotten my car serviced at Gray Daniels Chevrolet of Jackson, which is a good 20 minutes out of my way, when I could easily choose any of the four oil change places within a two minute drive from where I live. I told him I didn’t appreciate being told that my free oil change would be honored and then it wasn’t honored. I didn’t tell him, but I am telling you, that in the past when I have picked my car up from Gray Daniels Chevrolet of Jackson there’s usually grease on my steering wheel and on my door. One time it was so bad, I mentioned it in one of these surveys, and shortly after I got a phone call from someone at the dealership apologizing to me about it. Now getting back to what recently happened. This manager told me that he would refund my account for the oil change and I should see it within three or four days. I checked my account this morning, and I still have not received the refund promise to me. So to say that I am disappointed with this dealership is a true understatement. I will now NOT go out of my way to this dealership to get my car serviced. I will simply use the convenience of the oil change shops in my area. And if in the future I have a problem with my vehicle, I will use one of the two mechanics/garages in my area instead of Gray Daniels Chevrolet of Jackson, Mississippi. To reiterate, I am extremely disappointed in Gray Daniels Chevrolet of Jackson, Mississippi. They have lost my business and any recommendations to anyone in the future.

They were absolutely so helpful and helpful and did not - Tina

They were absolutely so helpful and helpful and did not take a long time to get me finished and done, they offered me coffee the service is friendly

What started as a family outing from New Orleans to - Jack Oser

What started as a family outing from New Orleans to Monroe, LA. for a funeral didn't quite go as planned. Our 2009 SUV started giving us problems outside of New Orleans on I-55 North, after limping along for awhile my hand was forced. we had to get rid of the SUV sooner than we wanted. Google guided us to Kirk Brothers Chevrolet of Vicksburg where we met Three of the most professional individuals you could meet. Tre Scot (sales) was the first out the door to greet us. I explained my dilemma and he pointed us in the direction we needed. The wife and explored the inventory of trucks and found one we liked. Next we met Kevin Watson (sales manager) and worked out the details of the trade in and the credit. Kevin really went a step beyond what I expected by contacting our bank and talked them into a better rate for us since we have four different accounts with them. After we settled that issue we met another individual, Adam Francisco (finance manager)to finish the deal up. All in all this had to be the easiest car/truck purchase I've ever made. As a matter of fact, when the the wife is ready to get rid of her Nissan we'll make the trip back to Kirk Brothers for another vehicle. Overall the experience was very painless and easy. Thanks Tre, Kevein, and Adam for such a wonderful car buying experience!

Service department is horrible. I called to set an... - Larry

Service department is horrible. I called to set an appointment to get my vehicle serviced and the service rep rudely answered the phone; she told me that it would be 3 weeks before they could service my vehicle and that the mechanics where overwhelmed as if it wasn’t there job. This was not the first time that this happened, I’ve called multiple times and they always say that it’ll be more than a 2 weeks before they can service my vehicle.

Akeyio was great thru our whole buying process of our - Lurry’s

Akeyio was great thru our whole buying process of our 2023 Silverado! He made sure we had everything we needed before we left.

I gave them a 2nd bad review on 07/24/23. - bentontomtom

I gave them a 2nd bad review on 07/24/23. On 07/26/23 Clint calls me to tell me with the 2nd bad review they can not please me so take my vehicle somewhere else. They send out these surveys but don't want the truth. My time and money is valuable to me not them.

My experience with the service department at Karl Malone - rexaynt

My experience with the service department at Karl Malone Toyota has been extremely disappointing. I purchased my 2024 Toyota Grand Highlander brand new, and before reaching 36,000 miles, it required recall/warranty work related to axle issues. While I understand recalls happen and parts delays can occur, the complete lack of communication throughout this process has been unacceptable. My vehicle has been in their service department multiple times and for multiple days at a time. Unfortunately, I was rarely given updates unless I called myself. There were no proactive calls regarding delays, parts availability, vehicle status, or even when the vehicle was ready to be picked up. Instead, I repeatedly heard: “I’m sorry.” “That’s not my fault.” “We can’t control it.” At some point, those responses stop feeling like customer service and start feeling like excuses. The mechanical issue itself is frustrating, but the communication and customer care are what made this experience so disappointing. In over 45 years of owning vehicles, this has honestly been the worst service department experience I have ever had. At this point, unless I absolutely have to return for Toyota recall or warranty work, I will choose to take my business elsewhere. I would gladly pay more for better communication, professionalism, and customer service. I hope management takes these concerns seriously because no customer who purchases a brand-new vehicle should have this type of experience.