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AJ McMillen
AJ McMillen at Koons Volvo Cars White Marsh

AJ McMillen | Page 3

Assistant Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of AJ McMillen

April 27, 2026

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Employee Rating

AJ took care of the service on the car, made sue everything was fine and kept me updated during the process. More

by Katt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

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Apr 27, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear Aj took excellent care of your Volvo XC60 and kept you informed throughout the process. Thank you for the five-star review; we look forward to assisting you again.

April 27, 2026

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Employee Rating

The service was fast and reliable. They also washed and cleaned my car for me. More

by FBRBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

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Apr 27, 2026

Koons Volvo Cars White Marsh responded

Thank you for the five-star rating. We’re delighted to hear our team provided quick and dependable service and that you appreciated the wash and clean for your Volvo S90. We look forward to helping you again.

April 24, 2026

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Employee Rating

Joey went over and beyond what he had to do everyone one I met was courteous More

by Cookie2814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Malizia

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Apr 24, 2026

Koons Volvo Cars White Marsh responded

We appreciate you highlighting the extra effort Joey put in and the courtesy of everyone you met during your Volvo XC90 service. Thank you for the 5-star rating. We look forward to assisting you again.

April 16, 2026

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Employee Rating

Excellent service, you’re the best. Professional and helpful. I will always use you for my car More

by smokey10977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your thoughts on the service for your Volvo XC60. Aj and our team are glad you found everything professional and helpful. We’re honored you’ll continue to choose us for your car.

April 14, 2026

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Employee Rating

My control center is still not working . He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down More

by lisapaavola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, Larry Bond, Sharon Biscotti, Joey Malizia, Josh Harley, Gabbie Andolino, Dan Moore

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Apr 17, 2026

Koons Volvo Cars White Marsh responded

lisapaavola, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 13, 2026

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Employee Rating

I have always received excellent service from all the service advisors at this location. The price is also... premium, but I'm never uncomfortable with the work itself. More

by varcityplayer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob McGinness, Larry Bond, Joey Malizia

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Apr 14, 2026

Koons Volvo Cars White Marsh responded

Thanks for sharing about your experience with Koons Volvo Cars White Marsh. We appreciate your business and hope to see you again soon!

Apr 15, 2026

Koons Volvo Cars White Marsh responded

Thank you! We hope to be of service to you again!

April 12, 2026

Dealership Rating
Employee Rating

Communication efficient, explanations for service proposals thorough, and I appreciated not feeling pressured to perform every listed service immediately More

by norah.s.oles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, George Burke, Joey Malizia, Dan Moore

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Apr 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for noting our clear communication and thorough service explanations for your Volvo XC90 Hybrid. We’re glad you felt comfortable choosing which recommendations to address right away. We appreciate your trust in us and look forward to supporting your vehicle’s needs in the future.

April 07, 2026

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Employee Rating

The service technician went above and beyond duties to make sure I was satisfied with the work that was done on my vehicle. More

by LINRUDY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

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Apr 07, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our technician’s work on your Volvo XC40. We’re pleased to hear they went above and beyond to make sure you were satisfied. Please let us know if we can help with any future service needs.

April 03, 2026

Dealership Rating
Employee Rating

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great great More

by msinglamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

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Apr 03, 2026

Koons Volvo Cars White Marsh responded

We’re thrilled you had a great experience with the service on your Volvo V60 Recharge Plug-In Hybrid. Thank you for the five-star rating.

April 01, 2026

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Employee Rating

Problem was diagnosed and repaired all in one day. Great job! I am very satisfied More

by sesetlonok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2026

Koons Volvo Cars White Marsh responded

Thank you for highlighting how quickly we diagnosed and repaired your Volvo in one day. Aj and our service team are glad you’re very satisfied. We look forward to assisting you again.

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