AJ McMillen | Page 3

The service department is excellent - they’ve been able to get parts and service in short notice, and they’ve provided competitive pricing for accessories and accessory installations. to get parts and service in short notice, and they’ve provided competitive pricing for accessories and accessory installations. More

by jlax Verified Customer Verified Customer

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They provide convenient service. The pick up and drop off great as I work from home. The pick up and drop off great as I work from home. More

by KEV612 Verified Customer Verified Customer

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I Received better service at a pretty reasonable price than I had expected. All went well. than I had expected. All went well. More

by jmr5523 Verified Customer Verified Customer

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I was very happy with the service I received. There are two things I would change though. The first would be that when someone makes an appointment the service advisor also calls the person at w There are two things I would change though. The first would be that when someone makes an appointment the service advisor also calls the person at work if it’s during working hours. Phones are not permitted in my building and parking is really far away so it doesn’t make sense for me to keep walking back-and-forth to check my phone to see if my car is ready. The second thing I would change is that although I used the concierge service I brought the loaner car back to koons and picked mine up because it was easier for everyone. I still got charged a four dollars toll, which koons would’ve been charged if they had delivered my car to me, so I don’t think that was right that I had to pay that. Although it’s very small amount, it’s the principle of it. I really like this service center, and I’m treated very well here otherwise! More

by smithjulie272 Verified Customer Verified Customer

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Always easy to schedule appointments, always friendly service and staff, it's why I keep returning to Koons Volvo service and staff, it's why I keep returning to Koons Volvo More

by dojani30 Verified Customer Verified Customer

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Larry Bond provided excellent service and the center was fine . I’m there a lot because the potholes have ruptured many tires on our car. fine . I’m there a lot because the potholes have ruptured many tires on our car. More

by Bryankbeverly Verified Customer Verified Customer

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The dealership was extremely clean and offered a drink or snack if need. The service writers were friendly and easy to deal with. Also a very relaxing atmosphere to be in while waiting on your vehicle. snack if need. The service writers were friendly and easy to deal with. Also a very relaxing atmosphere to be in while waiting on your vehicle. More

by blkco2066 Verified Customer Verified Customer

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Yes, Al was attentive to my issue and keep me up to date with progress. His efficiency was clear to see. Thank you Al. with progress. His efficiency was clear to see. Thank you Al. More

by pazda Verified Customer Verified Customer

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I'm driving my third Volvo, all bought and serviced at Koons. Complete satisfaction; no complaints,ever! Koons. Complete satisfaction; no complaints,ever! More

by bizetgordon Verified Customer Verified Customer

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Larry is the man! He was very helpful and got me what I needed beyond my expectations He was very helpful and got me what I needed beyond my expectations More

by Robyn712 Verified Customer Verified Customer

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