AJ McMillen | Page 4

I have had a great experience with every single person from the team here. Please give them kudos and a raise. from the team here. Please give them kudos and a raise. More

by kyle.petroski Verified Customer Verified Customer

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Great Service from point of entry to pickup. The guys were very professional and explained service items very well. The guys were very professional and explained service items very well. More

by fukadike Verified Customer Verified Customer

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The people are what stands out at Koons. They care about customer service and I will continue to use them. They care about customer service and I will continue to use them. More

by chrisjnichols Verified Customer Verified Customer

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Aj was excellent! I always receive exceptional customer service from him. Fast friendly and efficient are the three words that best describe him. Thank you for continu I always receive exceptional customer service from him. Fast friendly and efficient are the three words that best describe him. Thank you for continuing to provide me with the best in the business, troughout the last several years. More

by jacobforwood0 Verified Customer Verified Customer

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Good Service, clear explanation of what my car needs . Good follow up. Like Sara ´s ways taking care of customers. Good follow up. Like Sara ´s ways taking care of customers. More

by monagenadry Verified Customer Verified Customer

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The service team at Koons really stepped up when we had both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing service was prioritized over the regular maintenance, they quickly got me in for the scheduled service with an extremely fast turnaround. More

by lawson.casey Verified Customer Verified Customer

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They are always awesome. Extremely helpful and efficient. I love bringing my car here. They never disappoint Extremely helpful and efficient. I love bringing my car here. They never disappoint More

by jamila.guyton Verified Customer Verified Customer

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Koons Volvo of White Marsh presents itself well, clean environment, access to wifi & beverages during service. Moreover, the of service provided is consistent, this was evident by my service advisor AJ. environment, access to wifi & beverages during service. Moreover, the of service provided is consistent, this was evident by my service advisor AJ. I was greeted within minutes of pulling in. He kept me abreast throughout my time. This is the level of professionalism I expect and Koons Volvo of White Marsh delivered, again. I'll add this was not a schedule visit but rather an urgent signal displayed on my infotainment on my way to work. They took care of my emergency repair within a reasonable time. More

by Ti 3VOM Verified Customer Verified Customer

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Dealership was great to work with. Clean and friendly with great service. Love the state of the art operation Clean and friendly with great service. Love the state of the art operation More

by themacks4u Verified Customer Verified Customer

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Customer service is outstanding and they care about the quality of the vehicles they sell. quality of the vehicles they sell. More

by n.williams2234 Verified Customer Verified Customer

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