Aaron Cox | Page 55

We could not have asked for a better car buying experience! We worked directly with Cleo Coney Jr. and Aaron Cox and the were both excellent! Cleo is very welcoming and helped us figure out what experience! We worked directly with Cleo Coney Jr. and Aaron Cox and the were both excellent! Cleo is very welcoming and helped us figure out what vehicle was perfect for our family needs. Aaron was extremally helpful with the financing and made sure the process was easy and painless. We highly recommend doing business with Ferman BMW! More

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We now have 2 BMW’s. Mary Kelly was quite helpful in many ways such as finding our Ideal automobile & was our advocate in negotiating the finances. I am also quite impressed with their Genius program to help ways such as finding our Ideal automobile & was our advocate in negotiating the finances. I am also quite impressed with their Genius program to help us learn how to use the many features of the new car. Their Covid practices in the service department are also first rate (my wife’s comment was “you get what you pay for”). More

by donaldjturner Verified Customer Verified Customer

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Excellent customer service and premises were comfortable. Pat Knusten and Rosy Molenda were incredibly helpful. Toby Pacuch and Aaron Cox made the process great too. Pat Knusten and Rosy Molenda were incredibly helpful. Toby Pacuch and Aaron Cox made the process great too. More

by ablanco0 Verified Customer Verified Customer

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Awesome experience at a dealership I’ve had consistently best in class customer service at. Robert and team made the transaction efficient and speedy, and a pleasure to do business with best in class customer service at. Robert and team made the transaction efficient and speedy, and a pleasure to do business with More

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Cleo and Brian are the GOLD standard when it comes to buying a car. I don't consider myself to be easy to work with and they both worked together to earn my business. I have purchased two Certified BMW buying a car. I don't consider myself to be easy to work with and they both worked together to earn my business. I have purchased two Certified BMW's from Ferman BMW and both experiences have been great. In this case I knew what I wanted, worked with other local BMW dealers and at one point even found the X5 I was looking for somewhere else. The "other" dealership didn't provide a good experience and I walked away. I called Brian and Cleo and told them to keep looking for my preferences and needs. One week later they found it and we got the deal done. So, if you are looking for a new, used or Certified BMW give Cleo a call. You will not be disappointed with the Ferman BMW team. More

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David Soto was very easy to work with, responsive, and friendly. We couldn’t find what I wanted on the lot or at the distribution center, so we put together a custom order. Vehicle was delivered, exactly friendly. We couldn’t find what I wanted on the lot or at the distribution center, so we put together a custom order. Vehicle was delivered, exactly as ordered in about two months. I felt pricing was fair and feel like I got a decent deal. Only unfortunate part of my new car experience was the finance manager; Aaron Cox...nice enough guy, but he was a little too persistent on pushing excessive wear and tear and various other protections. At one point Aaron said that BMW is different because you can’t return a lease with any damage/wear...this is patently false. In sum, I would definitely go back for my next vehicle purchase/lease. More

by J67912 Verified Customer Verified Customer

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I dont want to write anything. SO here are my twenty five words. one two three four five six seven eight nine ten one me you words. one two three four five six seven eight nine ten one me you More

by drgoldberg.michael Verified Customer Verified Customer

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Excellent dealership. Great service. Ask for Scott Simpsom. He's the best!!! He went above and beyond to make my long distance purchase a pleasant experience. Simpsom. He's the best!!! He went above and beyond to make my long distance purchase a pleasant experience. More

by rosemary.skiner Verified Customer Verified Customer

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Tom was extremely helpful throughout the entire process and ensured I was happy with my new vehicle. He even came in on his day off! Aaron in financing was a great help as well, moving the process along qu and ensured I was happy with my new vehicle. He even came in on his day off! Aaron in financing was a great help as well, moving the process along quick and easily. Overall great experience at Ferman BMW! More

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Worked with several people to refi 5 yr old 300 series. Prompt, courteous, and resourceful people. Certainly a good group of people at Ferman with no bad experiences to report. Wouldn't recommend the vehic Prompt, courteous, and resourceful people. Certainly a good group of people at Ferman with no bad experiences to report. Wouldn't recommend the vehicle itself (has been a disappointing purchase) but have no issues with the support and service from Ferman at any time. More

by MuscleInk Verified Customer Verified Customer

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