Abigail Lundberg

Friendly. That said, I have about 11,000 miles on my vehicle and almost 10% of those are from going back-and-forth to the dealership from where I live. It is That said, I have about 11,000 miles on my vehicle and almost 10% of those are from going back-and-forth to the dealership from where I live. It is a 90 mile round-trip for me to get to the dealership. My $70,000 vehicle has been there eight times I believe. The last time I brought it there for my 10,000 mile service there was a bad rattle in the back door. They fixed the rattle, however, a week later, when a passenger was sitting in the back, they noted that all the electronic switches were not working. I made an appointment and figured that all they had to do was plug something back in (which was the case). Again, 90 mile round-trip. I friendly asked them, that hey since it was your screwup and I’ve had to take time off of work, travel 90 miles, and waste a half a tank of gas, could you maybe consider putting some gas in or at least giving me a free car wash. The service rep said he’d see what he could do. Much to my chagrin, when I went out to get my vehicle after it was done, neither had happened. I didn’t have time to argue because I had to get back to work, but you would think a simple car wash to keep somebody happy shouldn’t be out of the question when you’ve dropped almost 80 grand there (vehicle price plus all the extra crap they sell you on). So, my opinion of the dealership has continually declined. I was happy at first despite all the issues I’ve had with the vehicle, but again, it seems like the service is getting worse and worse. Perhaps, they are getting sick of dealing with me. That said, I’ve always been pleasant despite my frustrations. More

by abrault Verified Customer Verified Customer

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This service was for a battery recall; appt, replacement & service was great & only took bout half an hour & service was great & only took bout half an hour More

by justggramma Verified Customer Verified Customer

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Great friendly service. Fast and complete in a short time. Great check in with explanation of timing Fast and complete in a short time. Great check in with explanation of timing More

by DAVESMAIL Verified Customer Verified Customer

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I am extremely satisfied with the service I received. They got the vehicle that I wanted to see there from another one, checked it out, & worked with me to get the financing done. Will always recommend & They got the vehicle that I wanted to see there from another one, checked it out, & worked with me to get the financing done. Will always recommend & continue my business there! More

by hassd1982 Verified Customer Verified Customer

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They replaced my windowshield and recollaberated the necessary functions. Although I hadn't scheduled my oil change or tire rotation they were able to take care of so I wouldn't have to come back. All necessary functions. Although I hadn't scheduled my oil change or tire rotation they were able to take care of so I wouldn't have to come back. All were very friendly. They also offered a ride to my home and back to the dealership since this would take most of the day. More

by Ja Verified Customer Verified Customer

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They have taken care of me and my family for years. Didn’t matter if I was an employee or now on the customer side, everything is always handled and done to a high standard. Parts, back shop, service a Didn’t matter if I was an employee or now on the customer side, everything is always handled and done to a high standard. Parts, back shop, service and in sales all operate in a manner most other businesses should. We are all ladies and gentlemen serving ladies and gentlemen…that should be an industry standard. More

by TIM.REITZ Verified Customer Verified Customer

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They handled the recall on my car promptly and efficiently. I used the taxi service and the gentleman was courteous. efficiently. I used the taxi service and the gentleman was courteous. More

by brnmc1985 Verified Customer Verified Customer

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Very professional and quick! I love the new feature of watching my vehicle being worked on! I love the new feature of watching my vehicle being worked on! More

by MC Verified Customer Verified Customer

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Good people skills and able to handle the job efficiently and effectively. Thank you for helping me with my issues and helping me what certain alarms mean. and effectively. Thank you for helping me with my issues and helping me what certain alarms mean. More

by thiesm28 Verified Customer Verified Customer

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Friendly, knowledgeable and courteous. Explain to the customer the work that has been done. Make sure you are satisfied with the results. Explain to the customer the work that has been done. Make sure you are satisfied with the results. More

by IDTVPAL Verified Customer Verified Customer

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