Abood Katib | Page 30

This was a wonderful buying experience. Bob Cerza is very knowledgeable, and was a true pleasure to work with. He is professional, through and through. Just went over the course technology Bob Cerza is very knowledgeable, and was a true pleasure to work with. He is professional, through and through. Just went over the course technology with me at delivery, he was thorough and excellent! The dealership is terrific, with a great selection in stock. I appreciated some unexpected perks, such as the additional oil changes, over and above the Volvo-covered maintenance program. I highly recommend Smythe! More

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Bob at smith was absolutely amazing. He helped us every step of the way and answered all our questions. I emailed him multiple times and he always responded the same day. I can’t recomme He helped us every step of the way and answered all our questions. I emailed him multiple times and he always responded the same day. I can’t recommend this Volvo dealership enough. More

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Highly recommended. A fast, straightforward buying experience with Smythe Volvo. After a quick response to my initial message they were happy to negotiate via email, A fast, straightforward buying experience with Smythe Volvo. After a quick response to my initial message they were happy to negotiate via email, once we'd agreed on price I booked a third party inspection and with everything as described paid a small refundable deposit. A couple of days later I was greeted by Kyle and given a quick, but thorough, introduction to the car, followed by a full run through of the tech from Jeffrey - who was able to answer all my questions in jargon free language. Happy to complete the purchase I met with Abood in finance who was able to explain all the options available, again in an informative, jargon free manner. In total I spent only an hour at the dealership before driving home in my new car! More

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My wife and I had a very smooth experience at Smythe Volvo. Amanda was great in the way she followed up with us after our first visit and then Craig took it over once we came back. Craig was very profes Volvo. Amanda was great in the way she followed up with us after our first visit and then Craig took it over once we came back. Craig was very professional and came through with everything he said he would. He even went the extra mile for us on a few small final asks. Financing with Abood was also very easy. We are thrilled with our knew XC60 and can’t wait to tell our friends about Smythe Volvo. Highly recommend! More

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Jesus, Henry, and Abood did a great job and the whole process was smooth. I would have appreciated the final offer that I received as this first offer. I don’t like to haggle. process was smooth. I would have appreciated the final offer that I received as this first offer. I don’t like to haggle. More

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Smythe Volvo was a pleasure to do business with! This is my first Volvo that I found online after doing months of research. I knew exactly what I wanted and found it 1 hour and 40 minutes away. Wit This is my first Volvo that I found online after doing months of research. I knew exactly what I wanted and found it 1 hour and 40 minutes away. With my very busy work schedule, I only had 1 day to visit this dealership. Kyle helped me over the phone with all of the details on the car, loan application and scheduling the delivery. When I arrived to pick up my car it was exactly what Kyle said. Jeffrey spent about an hour with me setting up all of the apps and showing me how the car works. Abood made the paperwork process painless and precise. This is one of the smoothest transactions I have ever done while receiving top notch customer service! I highly recommend Smythe Volvo to anyone looking for a car. I will definitely be a returning customer when it’s time for my next Volvo! More

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Smythe initially impressed me while servicing my XC40 over the last two years. When it was time to get a new vehicle, I was equally impressed with the service, attention, and flexibility offered during t over the last two years. When it was time to get a new vehicle, I was equally impressed with the service, attention, and flexibility offered during the selection process and buying process. Mike Chirichello and his boss Tom Nolfi made my experience terrific and I would encourage any Volvo buyers to consider Smythe More

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Henry was absolutely amazing! ! He made me so much more excited about the car and definitely knew what he was doing. Everyone from Smythe Volvo was super great and helpful for my f ! He made me so much more excited about the car and definitely knew what he was doing. Everyone from Smythe Volvo was super great and helpful for my first car purchase! More

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To Whom It may concern: I just purchased (my third car) from Smythe - XC60 Inscription Recharge (hybrid) from Smythe. We found our purchase experience to be unpressured, informative and professional. car) from Smythe - XC60 Inscription Recharge (hybrid) from Smythe. We found our purchase experience to be unpressured, informative and professional. Both William McLaughlin and Henry Padilla worked well together and with us to make sure that the Dealership was delivering the car we wanted with the quality we have come to expect. Both gentlemen were courteous and understanding of our requirements and somewhat limited knowledge of the latest technological advances found in today's vehicles. After some discussion of our concerns, they quickly addressed our issues including short but effective mini-demos of how the car would respond to both foreseen and unforeseen events. We believe the resultant negotiation was fair and resulted in a win/win for both parties. Finally, I must admit that while I came to the dealership with preconceived ideas about the added value of additional parts/maintenance warranties, once my wife and I had the opportunity to rethink our position, we agreed that their addition to the contact was a prudent choice. When we came to the dealership a week ago, we did not have the purchase of a hybrid vehicle in mind; let alone a new car on the lot that would meet most of our needs. Smythe has again demonstrated to us that they truly want to work with theircustomer's interests and requirements foremost in mind. Frank and Sandy Hock More

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It was a pleasure working with Bob as I purchased my Volvo at the end of the lease. He advised me about the advantages of getting the car a Certified Pre-Owned Status (which I did). I had worked with Volvo at the end of the lease. He advised me about the advantages of getting the car a Certified Pre-Owned Status (which I did). I had worked with Bob when I originally leased this XC60 in late 2018. This was my third Volvo from Smythe Volvo. More

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