Adam George | Page 7

HP Ford’s Team was proactive with communication! Their team was very helpful, professional, and knowledgeable! Their team was very helpful, professional, and knowledgeable! More

by DEZWITTE Verified Customer Verified Customer

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Always the best service very professional and well trained staff. I always recommend Highland Park Ford Lincoln for their vehicle purchase and service. trained staff. I always recommend Highland Park Ford Lincoln for their vehicle purchase and service. More

by SIMONSLIMO Verified Customer Verified Customer

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Horrible. Would never go back. They came out to my location and performed an oil change. Immediately after that, a noise started when I would turn the steerin Would never go back. They came out to my location and performed an oil change. Immediately after that, a noise started when I would turn the steering wheel. They suggested replacing the control arms on an F250 with 30,000 miles. Really? I also asked for 30,000 mile check up listed under service on the Ford app. Here is what Ford says should happen in a 30,000 mile check up. HERE'S WHAT HAPPENS AT YOUR 30,000 MILES CHECKUP Replace the engine-mounted and frame-mounted fuel filters. Replace engine air filter(s). Fuel and water separator. Drain if necessary or if indicated by the information display. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect engine and secondary cooling system coolant concentration, freeze-point protection, additive, corrosion inhibitor, strength, coolant level, and hoses. Add coolant additive if necessary. Inspect exhaust system and heat shields. Inspect front axle and U-joints. Lubricate if equipped with grease fittings. Inspect steering linkage, ball joints, suspension, tie-rod ends, drive shaft and U-joints. Lubricate if equipped with grease fittings. Inspect the air filter restriction gauge. Replace the filter if necessary. Perform multi-point inspection. Refill the diesel exhaust fluid tank. Rotate the tires, inspect tire wear and measure tread depth. Invoice says they did a 99p multi point inspection. I have no idea what that is by looking at the tires that I marked they were not rotated. The DEF fluid was not topped off so can only assume the rest of this list was not done. All other dealers list that multi point inspection and are checked off item by item. Not here. More

by SCOTTSTEDRONSKY Verified Customer Verified Customer

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Great service. They have quality mechanics. I have a 19 year old town car that they keep running like new. They have quality mechanics. I have a 19 year old town car that they keep running like new. More

by jbaic Verified Customer Verified Customer

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Stopped by for a quick oil change, super fast, easy and fair pricing. No upselling, just got it done right fair pricing. No upselling, just got it done right More

by JUKUTUM Verified Customer Verified Customer

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Chris in service is the best. Very knowledgeable and great customer service. They did everything I could have imagined. Very knowledgeable and great customer service. They did everything I could have imagined. More

by Rshrico Verified Customer Verified Customer

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Happy with Highland Park Ford service. What more can I say?? Thanks for your interest. What more can I say?? Thanks for your interest. More

by nspicer Verified Customer Verified Customer

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They do a great job everything and tha Chuck Benkiel is awesome too, great job awesome too, great job More

by APRILBENKIEL Verified Customer Verified Customer

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Great staff, fair pricing and great customer service. They keep in constant communication and always explain things clearly. They keep in constant communication and always explain things clearly. More

by CHUCKYKAY Verified Customer Verified Customer

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Fast service and no appointment needed for an oil change + free car wash at the end. The waiting area is also nice and clean. + free car wash at the end. The waiting area is also nice and clean. More

by terziev_23 Verified Customer Verified Customer

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