Adam Wren | Page 3

Birthday present! Great service & very professional. In and out really fast. Love my new car!! Purchased on my birthday, happy birthday to me!! Thanks Trey, appreciat Great service & very professional. In and out really fast. Love my new car!! Purchased on my birthday, happy birthday to me!! Thanks Trey, appreciate your help. More

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Quick and Simple Walked in with a thin idea of what we were looking for. Ended finding the perfect fit, and service and processing were nice and breezy. Walked in with a thin idea of what we were looking for. Ended finding the perfect fit, and service and processing were nice and breezy. More

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Great Donohoo experience The staff was extremely helpful and provided a representative for every phase of the purchase. Although the focus is on volume, the staff manages to a The staff was extremely helpful and provided a representative for every phase of the purchase. Although the focus is on volume, the staff manages to appease each and every customer. Effective and efficient processes fostered at Donohoo. By far the best car buying experience I've been involved with. More

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Easy Car Buying Walked in, the car I wanted to test drive was waiting out front for me. Drove it, wanted it and bought it. No pressure to buy any extras. They got rig Walked in, the car I wanted to test drive was waiting out front for me. Drove it, wanted it and bought it. No pressure to buy any extras. They got right down to business and made it easy. Everyone was gracious and helpful. Great experience. Will buy there again. More

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Amazing. Service was outstanding and everything about it was I had an amazing experience. We've been through many dealerships so far and this one is by far the best. Recommended to anybody and everyone I had an amazing experience. We've been through many dealerships so far and this one is by far the best. Recommended to anybody and everyone More

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The absolute BEST car-buying experience I have ever had! From the moment I reached out to "e-chat" on your web site, I received excellent service and information from the nicest young people I have deal From the moment I reached out to "e-chat" on your web site, I received excellent service and information from the nicest young people I have dealt with in some time. My experience at the actual auto center in Birmingham was equally impressive and hospitable. The place was full of helpful, knowledgeable, smiling, pleasant young people! Beautiful cars were brought around for me to test-drive on my own, and the financing staff made things extremely easy and quick on their end. The huge inventory of vehicles is mind-boggling and feels like being "a kid in a candy store"! Vehicles are initially priced at extremely fair levels and keep the buying experience very low-pressure and much less stressful than ordinary. I wound up also going to your Ft. Payne site, which is where I found the exact car I wanted and purchased. My experience there was equally good. I have told all of my friends about Donohoo and given you all the highest recommendation that I can! Great job to everyone!! More

by aketchum1 Verified Customer Verified Customer

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Friendly employees and great service Outstanding service. Everyone was very nice and friendly. It was truly a great shopping experience. I would recommend you all to anyone in the market Outstanding service. Everyone was very nice and friendly. It was truly a great shopping experience. I would recommend you all to anyone in the market for a car. More

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This dealership is for you!! This was a awesome experience as everyone else is talking about online. Truly professional and I recommend highly and will drive again from Atlanta ju This was a awesome experience as everyone else is talking about online. Truly professional and I recommend highly and will drive again from Atlanta just to give them my business. More

by asmcintosh Verified Customer Verified Customer

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Good but could be much better We drove all the way from Memphis Tennessee to purchase this vehicle. Overall this was a good experience. Mark Hubbard was the Internet salesman that We drove all the way from Memphis Tennessee to purchase this vehicle. Overall this was a good experience. Mark Hubbard was the Internet salesman that I work with. I called Mark to let him know that we were on our way from Memphis and to get the vehicle detailed and ready. We were disappointed when we arrived to find that the vehicle was poorly detailed and there was dog hair throughout the backseat . I was expecting to be greeted by Mark when we arrived but he never came out to meet us or welcome us to the car lot. Not what we expect from a pro salesman. Melissa Montoya greeted us at the front desk when we arrived and she was super. She quickly got the vehicle brought out front for us to test drive. So, we jumped into the Sequoia and took off on our test drive. It would have been nice to get the rundown of the features of the vehicle before we left the car lot. Melissa was nice enough to give us some direction on where we could go to test drive the vehicle since we were not familiar with the area. we have plenty of time to test drive the vehicle with no hassle. We finally came back and we were connected with Eric Jones and this guy was great! As we drove the vehicle, we noticed some on usual vibrations of the wheel. We told Eric about this and he immediately took it to the service department because we thought it might have been an alignment issue. we told Eric about the poor detail job and he also got someone to detail the SUV the way that we expected. Eric provide a top-notch customer service and this guy listens to the customer and was very responsive. We ask him to expedite our request so that we could get back to Memphis before too late. Eric did just that. We proceeded to the finance area with Tina and we made the purchase of the vehicle while it was being serviced. we went to grab a bite to eat and Eric called us and said there was not an alignment issue but an issue with the tires. The previous owner did not properly inflated the tires which caused some cupping issues. The dealership agreed to give us a check to get new tires. Nice! Adam then came out and walked us through the features of the vehicle after we made the purchase. He was good but I wish they had shown as this before we did our test drive. overall we were please with the purchase that we bought. We made it back to Memphis safely around 10 PM without any issues and the vehicle drove good all the way back home. I would recommend this dealership to anyone. I strongly recommend that you ask for Eric Jones as your salesman. This guy is great! Also I can't say enough about Melissa Montoya. Overall, a good experience. More

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Another great experience with Donohoo Auto Three years ago I purchased a car from Donohoo Auto and had an amazing experience with the entire team. Today I returned again to purchase my next car Three years ago I purchased a car from Donohoo Auto and had an amazing experience with the entire team. Today I returned again to purchase my next car and my experience was second to none. As far as my family and I are concerned, we will always purchase our cars from Donohoo! More

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