Adil Belbachir | Page 9

Javier and Adil were very professional and low pressure to work with. I had a very good experience with your sales staff, management, and finance teams. I will definitely consider purchasing another ve to work with. I had a very good experience with your sales staff, management, and finance teams. I will definitely consider purchasing another vehicle from Central Florida Chrysler Jeep Dodge Ram. More

by Chriscustclosets Verified Customer Verified Customer

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Buen servicio. Puntual a la hora de la cita. Satisfecho por todo. Gracias 👍. Recomendado al 100 Puntual a la hora de la cita. Satisfecho por todo. Gracias 👍. Recomendado al 100 More

by ET.APPRAISAL Verified Customer Verified Customer

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Dan did an amazing job - he made the process a lot of fun! It was great working with him, definitely would recommend. fun! It was great working with him, definitely would recommend. More

by filmmaker95 Verified Customer Verified Customer

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Winston the representative that assisted me was great! He explained to be what was done to the vehicle and that it was included at no extra cost for me. He was mindful of my time and made sure the work wa He explained to be what was done to the vehicle and that it was included at no extra cost for me. He was mindful of my time and made sure the work was completed as quick as possible. Also, he said if I had any issues I could contact him and gave me his business card. Two thumbs up, great service! More

by rbalcacer Verified Customer Verified Customer

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Sales person was kind, helpful, and was patient. We were not thrilled with the number juggling that resulted in the add o packages remaining in the deal. However, our overall experience was very go We were not thrilled with the number juggling that resulted in the add o packages remaining in the deal. However, our overall experience was very good and Idel was excellent. More

by gwsmith515 Verified Customer Verified Customer

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Very good the worker are very nice and welcoming understanding it one of the best experience understanding it one of the best experience More

by imaneabdelghani33 Verified Customer Verified Customer

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Great experience as always, Adil was awesome and we are extremely happy, definitely will come back! extremely happy, definitely will come back! More

by jessicafeijoo1 Verified Customer Verified Customer

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Excellent customer service with incredible positive vibes!! No one pressured into purchasing and very easy to talk too, and they all knew what they were talking about. vibes!! No one pressured into purchasing and very easy to talk too, and they all knew what they were talking about. More

by jztrucking Verified Customer Verified Customer

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Customer focused team of professionals driven to move product, without impacting the customer experience. Thanks product, without impacting the customer experience. Thanks More

by carymyer Verified Customer Verified Customer

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I wish there were an option for zero stars. I will never do business here again and I certainly wouldn’t recommend it to anyone. This “business” is terrible. I have had the worst experience ima I will never do business here again and I certainly wouldn’t recommend it to anyone. This “business” is terrible. I have had the worst experience imaginable with purchasing a new vehicle from them. I have purchased many in my lifetime and this certainly takes the cake of the most difficult and terrible experiences ever. For starters, I purchased new in January… I’ve only had my 2024 Jeep Grand Cherokee 4xe for a total of about 2-2.5 months because of the issues presented. Not 2 days after purchasing, the check engine light came on. I took it in for servicing, they had it for over 2 weeks before deciding to find a twin in South Florida and doing a substitution of collateral. The new vehicle they put me in had already started with problems when they went to pick it up. It needed an entire hybrid battery replacement. About a month had passed and more issues were slowly presenting. Before I get into that, let me point out that the dealership completely failed to properly swap the paperwork from the first dud to the second. They sent me a SECOND license plate (different tag number) for the same vehicle through the mail and made the DMV think I had 2 vehicles. They put an order of suspension on my driver’s license and I had to spend an entire day at the DMV to get that fixed. I legitimately asked if everything was okay regarding the swap the day I completed it. I had stopped insurance on the vehicle I no longer had and swapped it over to the new one they put me in. They assured me everything was fine. Well, it wasn’t— I got that second license plate in the mail and had an order of suspension placed on me several weeks later. I reached out to Carlos about this entire headache and he has never gotten back to me about reimbursing the charges it took to pay out of pocket for the DMV to fix this. I don’t care how much or how little it took, I am not responsible for this complete failure. I still don’t have a copy of proof that I no longer have the original vehicle they put me in either (I wouldn’t need one if they hadn’t duplicated vehicle reporting to the DMV). This dealership does not care about their customers. I financed this vehicle for $80k and they just don’t care about anything but themselves. I wish I would have purchased elsewhere because this place was careless with my livelihood. Buying a new vehicle and having an order of suspension is NOT ideal because of the lack of communication, diligence and customer care. Back to the issues in the replacement Jeep. The screen started to black out randomly and would delete CarPlay on its own. The adaptive headlights also started to randomly point straight down… The steering rack and wheel hub/bearings were broken… They had my vehicle for over a month because they didn’t have any parts to fix it available. I just got it back. The service advisor Jeannie was terrible. She kept letting the rental vehicle lapse. She never called to update me once. NOT ONCE IN A WHOLE MONTH. I had to call and get the updates. I picked up the vehicle from service on a Sunday, the day I told her I could do it. She never finished the invoice. Another advisor took my email and rental agreement number and said he would have her close it out. Well, I get a phone call from her the day after picking it up stating that I STILL needed to pick up my vehicle and the rental they had for me was still open (by the sounds of it). I would never have purchased from this terribly managed business if I knew this would be an ongoing problem with not one, but TWO brand new vehicles. It’s an ongoing issue that has seriously been a nightmare since basically the day I signed. Be warned… if you’re lucky enough to not have had any issues with them, then that’s great and I envy your experience. Otherwise, I wouldn’t even give them the time of day if you’re thinking of of buying from them. This has seriously been a nightmare and they should do more to remedy this experience. More

by CollinHuff Verified Customer Verified Customer

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