Ainsley Roark
Ainsley Roark at Big Star Cadillac
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Ainsley Roark | Page 2

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.7
160 Reviews
4.7

160 Reviews

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160 Reviews of Ainsley Roark

March 24, 2024

Dealership Rating
Employee Rating

Ainsley has always taken my concerns seriously and made sure that I was getting the service request needed for my car at a time convenient to me. More

by BSJACKS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 17, 2024

Dealership Rating
Employee Rating

Always excellent service. Never have had a bad experience. Timing is usually spot on. No issues! More

by TRACEYJACKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 29, 2024

Dealership Rating
Employee Rating

She is great always helpful takes care of my car always. She is friendly and knowledgeable More

by vkleonard
Recommend Dealer
Yes
Mar 01, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 23, 2024

Dealership Rating
Employee Rating

Big Star Cadillac is always my favorite place to bring my car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gon More

by miltonwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 05, 2024

Dealership Rating
Employee Rating

Ainsley is the best service advisor I ever had she’s always on point everyday More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 02, 2024

Dealership Rating
Employee Rating

Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 31, 2024

Dealership Rating
Employee Rating

Ainsley helped me figure out what was wrong with my vehicle after they tried replacing the battery first and the problem was not resolved. She got my vehicle in for service quickly. More

by RUSTIC9906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 28, 2024

Dealership Rating
Employee Rating

Great sales experience with Big Star Cadillac. And, with this my second car purchase there I can add that the service department is excellent as well. More

by JANICERICH2710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, Keith Mujica

Jan 29, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 28, 2024

Dealership Rating
Employee Rating

Always extremely clean, accommodating, everyone from agents, everyone in the service department, every Service Advisor that I have dealt with, to the maintenance personnel are all friendly and wear a sm More

by MARVI.DARCELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2024

Dealership Rating
Employee Rating

Ainsiy was very helpful and nice . I would return for additional service when needed. Thank you. More

by MONICAPALMA1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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