Akin Dixon
Akin Dixon at Advantage Toyota Valley Stream

Akin Dixon

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.7
286 Reviews
4.7

286 Reviews

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286 Reviews of Akin Dixon

September 08, 2025

Dealership Rating
Employee Rating

Shermica,Ross,Eric and Jessica what very courteous and try to make every accommodation that was within their means and I appreciate it also active in the service department helped me out and was also very More

by pfrancoshca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reputation 1

Sep 09, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We're so glad to hear Shermica, Ross, Eric, Jessica, and the service team provided courteous and accommodating support throughout your visit. It's great to know their efforts made a positive impact, and we truly appreciate your recommendation. Looking forward to helping your friends just as well!

August 22, 2025

Dealership Rating
Employee Rating

Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

August 22, 2025

Dealership Rating
Employee Rating

Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

August 16, 2025

Dealership Rating
Employee Rating

Atkin Dixon is my Toyota Service Representative. He definitely provides me with a logical approach towards car maintenance. I am not a car person, so I appreciate his advice without the aggressive More

by SHARON.HOLDERHPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and recognizing Atkin’s helpful approach to car maintenance. It’s great to hear that clear communication and updates made your visit more comfortable, especially since waiting can be challenging. Your feedback is truly appreciated.

August 14, 2025

Dealership Rating
Employee Rating

The service at the Toyota Dealership was excellent. The advisor was knowledgeable and provided good customer service. More

by sumsr42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and kind words about our team. We're glad to know that you appreciated the knowledgeable service from your advisor and that your visit met your expectations. Your feedback is truly valued.

July 17, 2025

Dealership Rating
Employee Rating

Professional and courteous service provided. I listed a problem and it was checked out and a suggestion was made for the next time. More

by pleungnyc
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Advantage Toyota Valley Stream responded

We’re glad to hear you received professional and courteous service, and that your concerns were addressed with care. Thank you for sharing your experience!

July 14, 2025

Dealership Rating
Employee Rating

Called to make an appt. and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and th More

by zakinar1
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2025

Advantage Toyota Valley Stream responded

We’re truly sorry for the long wait and lack of communication you experienced — especially for a routine service like a tire rotation. This is not the level of efficiency or professionalism we strive to provide. It’s particularly concerning that the service manager never followed up after your request, and we understand how that adds to your frustration. Your time is valuable, and your trust is important to us. We’re reviewing this internally to ensure it doesn’t happen again and would appreciate the opportunity to speak with you directly to help restore your confidence in our service.

May 25, 2025

Dealership Rating
Employee Rating

Mr. Akin was very courteous, and helpful. My regular maintenance was completed in the timeframe allocated. More

by Me2positive4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Advantage Toyota Valley Stream responded

We appreciate you taking the time to share your experience. It’s great to know Mr. Akin provided courteous and helpful service, and that your regular maintenance was completed as scheduled.

May 22, 2025

Dealership Rating
Employee Rating

Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. More

by AKJOHN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Advantage Toyota Valley Stream responded

Thank you for the five-star review! We’re happy to hear you had an excellent visit, and we apologize for the inconvenience with the radio. Please feel free to reach out to us, and we'll be more than happy to assist you with resolving the issue.

May 10, 2025

Dealership Rating
Employee Rating

Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable More

by reyad_ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Cobbs, Celine Zollinger

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