Akin Dixon
Akin Dixon at Advantage Toyota Valley Stream

Akin Dixon

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.7
281 Reviews
4.7

281 Reviews

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281 Reviews of Akin Dixon

July 17, 2025

Dealership Rating
Employee Rating

Professional and courteous service provided. I listed a problem and it was checked out and a suggestion was made for the next time. More

by pleungnyc
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Advantage Toyota Valley Stream responded

We’re glad to hear you received professional and courteous service, and that your concerns were addressed with care. Thank you for sharing your experience!

July 14, 2025

Dealership Rating
Employee Rating

Called to make an appt. and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and th More

by zakinar1
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2025

Advantage Toyota Valley Stream responded

We’re truly sorry for the long wait and lack of communication you experienced — especially for a routine service like a tire rotation. This is not the level of efficiency or professionalism we strive to provide. It’s particularly concerning that the service manager never followed up after your request, and we understand how that adds to your frustration. Your time is valuable, and your trust is important to us. We’re reviewing this internally to ensure it doesn’t happen again and would appreciate the opportunity to speak with you directly to help restore your confidence in our service.

May 25, 2025

Dealership Rating
Employee Rating

Mr. Akin was very courteous, and helpful. My regular maintenance was completed in the timeframe allocated. More

by Me2positive4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Advantage Toyota Valley Stream responded

We appreciate you taking the time to share your experience. It’s great to know Mr. Akin provided courteous and helpful service, and that your regular maintenance was completed as scheduled.

May 22, 2025

Dealership Rating
Employee Rating

Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. More

by AKJOHN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Advantage Toyota Valley Stream responded

Thank you for the five-star review! We’re happy to hear you had an excellent visit, and we apologize for the inconvenience with the radio. Please feel free to reach out to us, and we'll be more than happy to assist you with resolving the issue.

May 10, 2025

Dealership Rating
Employee Rating

Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable More

by reyad_ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Cobbs, Celine Zollinger

May 04, 2025

Dealership Rating
Employee Rating

Appointment was prompt for a Recall service. Akin the service representative answered all my questions and showed me everything I asked about. More

by pleungnyc
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

The service at Advantage Toyota is always professional. They all have wonderful attitudes and serve their customers with a smile. My service representative Akin Dixon is awesome. He has a wonderful persona More

by MJ13585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Excellent all the time! Always happy with Toyota in Valley Stream! The best by far More

by gsnookypie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celine Zollinger , Mohamed Bamba

Apr 14, 2025

Advantage Toyota Valley Stream responded

Thank you so much for your kind words! Your satisfaction is our top priority, and it's wonderful to know we've met your expectations.

April 10, 2025

Dealership Rating
Employee Rating

Good service, no rush on going over the options and financial choices available on selects. More

by tpalmer447
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Finkelstein

Apr 14, 2025

Advantage Toyota Valley Stream responded

We appreciate the review! Thank you and have a great day.

Apr 14, 2025

Advantage Toyota Valley Stream responded

Thanks for the review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

March 10, 2025

Dealership Rating
Employee Rating

I have been doing business with this dealership since 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also wi More

by paranyc620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Shermica Malcolm, Lakeem Burris , Jessica (Finance Dept.)

Mar 13, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to know that our staff's dedication and expertise have made your visits enjoyable. We truly appreciate your recommendations and look forward to serving you in the future.

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