Al Chen
Al Chen at Crown Buick GMC
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Al Chen | Page 4

New Car Sales Consultant

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Al Chen

August 25, 2023

Dealership Rating
Employee Rating

Crown GMC worked very hard to get my deal completed. I received top dollar for my trade and They discounted their vehicle to get it done. Outstanding Staff. More

by demondebardell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandy Cox

Aug 31, 2023

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with Al & Sandy Your satisfaction is our top priority, and we're grateful for your support. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 18, 2023

Dealership Rating
Employee Rating

The people there was wonderful show love , respect great dealership and I wouldn't pick a better place. More

by parkerroy044
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Crown Buick GMC responded

Hi Parker! We're thrilled to hear that you had a wonderful experience at our dealership. Thank you for your kind words and for choosing us. If you ever need any further assistance, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 16, 2023

Dealership Rating
Employee Rating

The service department was extremely swift and efficient. All of the service advisors are very warm and welcoming. They were able to replace my tire the same day. I even bumped into my salesperson and was ab More

by DEBIDAVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Aug 31, 2023

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 13, 2023

Dealership Rating
Employee Rating

Al Chen did an amazing job! He made everything so very easy and worked to help me get to the price point I requested. Wonderful customer service on Al's part. More

by MARKFRENCH727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 31, 2023

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 09, 2023

Dealership Rating
Employee Rating

Prompt service, great communication. Danette keeps me informed on repairs and let's me know of changes and costs before repairs are done More

by CANNILIEKAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Crown Buick GMC responded

Hello there! Thank you for sharing your experience! We're thrilled to hear that you received prompt service and appreciated Danette's excellent communication. It's important to us that you stay informed throughout the repair process. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing Crown Buick GMC! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 07, 2023

Dealership Rating
Employee Rating

Very pleased with my recent visit. Communication was great throughout the process, and my car was ready as promised.Everyone was pleasant and helpful. More

by TANYADEE1973
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

Oct 06, 2023

Crown Buick GMC responded

Hi Tanya! We're delighted to hear that you had a positive experience during your recent visit. It's great to know that our communication and service met your expectations. Thank you for your kind words about our team. If there's anything else you need in the future, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

July 25, 2023

Dealership Rating
Employee Rating

The overall experience was good. The salesman, Al Chen, was good and made the experience a pleasant one. I felt a little rushed in the financing part and felt things could have been More

by mboh1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Crown Buick GMC responded

Thank you for your review! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. We appreciate your feedback in regards to finance. I will follow this up with our director. Please feel free to email me Jennas@crownbuickgmc.com with any further finance details. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 23, 2023

Dealership Rating
Employee Rating

Fast & easy service. Always taken care of & good service. Only been twice so far but job well done. More

by BUZZBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

July 21, 2023

Dealership Rating
Employee Rating

Great service and easy straightforward deal making would recommend to anyone buying a car. I was in and out in an hour More

by ERIC.HORROCKS.2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary LeBlanc

Aug 03, 2023

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al & Zach! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 19, 2023

Dealership Rating
Employee Rating

They are very efficient and kind, always tak good care of my car and never not impress me More

by ALISONSTEPHENS245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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