Crown GMC worked very hard to get my deal completed.
I received top dollar for my trade and They discounted their vehicle to get it done. Outstanding Staff.
I received top dollar for my trade and They discounted their vehicle to get it done. Outstanding Staff.
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by demondebardell1
Verified Customer
Verified Customer
Aug 31, 2023 -
Crown Buick GMC responded
Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with Al & Sandy Your satisfaction is our top priority, and we're grateful for your support.
Warm regards,
Jenna Sellstrom
BDC/Internet Director
Crown Buick GMC
The people there was wonderful show love , respect great
dealership and I wouldn't pick a better place.
dealership and I wouldn't pick a better place.
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by parkerroy044
Verified Customer
Verified Customer
Oct 06, 2023 -
Crown Buick GMC responded
Hi Parker! We're thrilled to hear that you had a wonderful experience at our dealership. Thank you for your kind words and for choosing us. If you ever need any further assistance, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!
Warm regards,
Jenna Sellstrom
BDC Sales/Internet Director
Crown Buick GMC
The service department was extremely swift and efficient.
All of the service advisors are very warm and welcoming. They were able to replace my tire the same day. I even bumped into my salesperson and was ab
All of the service advisors are very warm and welcoming. They were able to replace my tire the same day. I even bumped into my salesperson and was able to tell him hello. I always have a pleasant experience at Crown Buick! I highly recommend them for sales and service.
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by DEBIDAVIES
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2023 -
Crown Buick GMC responded
Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support.
Warm regards,
Jenna Sellstrom
BDC/Internet Director
Crown Buick GMC
Al Chen did an amazing job!
He made everything so very easy and worked to help me get to the price point I requested. Wonderful customer service on Al's part.
He made everything so very easy and worked to help me get to the price point I requested. Wonderful customer service on Al's part.
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by MARKFRENCH727
Verified Customer
Verified Customer
Aug 31, 2023 -
Crown Buick GMC responded
Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out.
Warm regards,
Jenna Sellstrom
BDC/Internet Director
Crown Buick GMC
Prompt service, great communication.
Danette keeps me informed on repairs and let's me know of changes and costs before repairs are done
Danette keeps me informed on repairs and let's me know of changes and costs before repairs are done
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by CANNILIEKAI
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2023 -
Crown Buick GMC responded
Hello there! Thank you for sharing your experience! We're thrilled to hear that you received prompt service and appreciated Danette's excellent communication. It's important to us that you stay informed throughout the repair process. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing Crown Buick GMC!
Warm regards,
Jenna Sellstrom
BDC Sales/Internet Director
Crown Buick GMC
Very pleased with my recent visit.
Communication was great throughout the process, and my car was ready as promised.Everyone was pleasant and helpful.
Communication was great throughout the process, and my car was ready as promised.Everyone was pleasant and helpful.
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by TANYADEE1973
Verified Customer
Verified Customer
Oct 06, 2023 -
Crown Buick GMC responded
Hi Tanya! We're delighted to hear that you had a positive experience during your recent visit. It's great to know that our communication and service met your expectations. Thank you for your kind words about our team. If there's anything else you need in the future, please don't hesitate to reach out. Safe travels!
Warm regards,
Jenna Sellstrom
BDC Sales/Internet Director
Crown Buick GMC
The overall experience was good.
The salesman, Al Chen, was good and made the experience a pleasant one. I felt a little rushed in the financing part and felt things could have been
The salesman, Al Chen, was good and made the experience a pleasant one. I felt a little rushed in the financing part and felt things could have been explained a bit more thoroughly. There were a number of items charged that weren't fully explained. We didn't even know who the financing was through until we got home and looked over the papers. I know they were busy, a lot of customers and it was a bit late on a Friday when we came in, and finished up on Saturday. Bottom line, we are happy with the car, and our overall experience, just maybe need to slow down a bit on covering the financials.
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by mboh1951
Verified Customer
Verified Customer
Aug 03, 2023 -
Crown Buick GMC responded
Thank you for your review! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out.
We appreciate your feedback in regards to finance. I will follow this up with our director. Please feel free to email me Jennas@crownbuickgmc.com with any further finance details.
Best Regards,
Jenna BDC Manager
Crown Buick GMC Metairie
Fast & easy service.
Always taken care of & good service. Only been twice so far but job well done.
Always taken care of & good service. Only been twice so far but job well done.
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by BUZZBEAN
Verified Customer
Verified Customer
Service Price Transparency
Great service and easy straightforward deal making would
recommend to anyone buying a car. I was in and out in an hour
recommend to anyone buying a car. I was in and out in an hour
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by ERIC.HORROCKS.2011
Verified Customer
Verified Customer
Aug 03, 2023 -
Crown Buick GMC responded
Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al & Zach! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out.
Best Regards,
Jenna BDC Manager
Crown Buick GMC Metairie
They are very efficient and kind, always tak good care of
my car and never not impress me
my car and never not impress me
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by ALISONSTEPHENS245
Verified Customer
Verified Customer
Service Price Transparency