Al Pellizzeri | Page 37

Mark was friendly, courteous and very professional. He explained everything in detail regarding car features, services, etc., that the dealership has to offer for their customers. Overall, very impressive explained everything in detail regarding car features, services, etc., that the dealership has to offer for their customers. Overall, very impressive with the professionalism of the folks at Family Hyundai; helpful, courteous, no hassle. Very happy with purchasing my NEW 2021 Elantra from them and look forward to doing more business with them! More

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The service at this dealership was so phenomenal I had to rate them again! I recently had an issue here and was very upset with the process. The service manager, AL, promised to take care of everything - and rate them again! I recently had an issue here and was very upset with the process. The service manager, AL, promised to take care of everything - and he kept his word. In fact, he and the team there went above and beyond to make sure that my issue was resolved and that I received the BEST customer service. I can't thank them enough! Excellent communication, excellent follow-up, excellent results! More

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Mark Holder is great! I bought my first car from Mark in 2009. He was so patient with me and wasn’t pushy at all. I appreciated that and that’s what made me come back to lease my second car 12 years later. 2009. He was so patient with me and wasn’t pushy at all. I appreciated that and that’s what made me come back to lease my second car 12 years later. Mark was still very patient with me and made sure I had every thing I needed. He even walked me through all of my car features and made sure I was set up with everything before I left the car lot. Mark, thank you so much for your help, and I will see you in 4 years this time, lol. More

by JetRo Verified Customer Verified Customer

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Carlos Alcatraz was a good salesman. He was very helpful, he solve the problem they had with adding up numbers. I will refer Carlos as a salesman for future car sales. helpful, he solve the problem they had with adding up numbers. I will refer Carlos as a salesman for future car sales. More

by BONESTITCHE Verified Customer Verified Customer

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PJ and Graham did what they needed to do to find the exact model, trim and color we wanted. Listened to both me and my wife. We’ve had experiences where the salesperson only addressed me even though it exact model, trim and color we wanted. Listened to both me and my wife. We’ve had experiences where the salesperson only addressed me even though it was my wife making the purchase. More

by TOMSTANGEL Verified Customer Verified Customer

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Loving my new Palisade.....best dealership to work with as well. Any issues or concerns get handled right away. They have an awesome Sales and Service team. as well. Any issues or concerns get handled right away. They have an awesome Sales and Service team. More

by ANEWJOY14 Verified Customer Verified Customer

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Chris was very welcoming when we arrived for our appt thru internet sales. He answered all our questions and was very honest. He was easy to work with. thru internet sales. He answered all our questions and was very honest. He was easy to work with. More

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Kristi has the patience of a saint. She showed us the features of the car..then the quick guide manuals.. she explained the price and the benefits of getting a new card versus used features of the car..then the quick guide manuals.. she explained the price and the benefits of getting a new card versus used More

by N.LONG-GRAHAM Verified Customer Verified Customer

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Mark and Al were awesome. They are very genuine and will let you know upfront about everything. It’s amazing how someone’s kindness could make your day. I’d recommend anyone to give these guys a try. let you know upfront about everything. It’s amazing how someone’s kindness could make your day. I’d recommend anyone to give these guys a try. More

by johnneyboi7853 Verified Customer Verified Customer

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Received excellent customer service by Al Pellizzeri, Received excellent customer service by Al Pellizzeri, Customer Relations Manager and Coin Simmons in the Service Department. These two men have gone Received excellent customer service by Al Pellizzeri, Customer Relations Manager and Coin Simmons in the Service Department. These two men have gone above & beyond the call of duty for me at Family Hyundai. More

by LINDAADIAZ Verified Customer Verified Customer

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