Alan Mcmillen | Page 3
Service Director
Koons Volvo Cars White Marsh
5395 Nottingham Drive
White Marsh, MD 21162
55 Reviews
Write a Review55 Reviews of Alan Mcmillen
June 16, 2026
Came in for a software update and was in and out in the time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be when I leave. More
Other Employees Tagged: AJ McMillen, Sharon Biscotti
June 08, 2026
Quality services and the location is easy for me to get to and the waiting area is excellent. to and the waiting area is excellent. More
Other Employees Tagged: Jon Paris, AJ McMillen, Sharon Biscotti, Josh Harley, Gabbie Andolino
June 04, 2026
The service was timely and professional. Appreciated the service provided. The follow up was exceptional. Thank you. Appreciated the service provided. The follow up was exceptional. Thank you. More
Other Employees Tagged: AJ McMillen, Larry Bond, Sharon Biscotti
June 02, 2026
Koons was great. I had to have my brand new car towed in on a car carrier because the battery had died and could not be moved off the carrier. They behaved like they I had to have my brand new car towed in on a car carrier because the battery had died and could not be moved off the carrier. They behaved like they had this situation everyday and got right to work. I am happy to recommend them and return for service as needed. More
Other Employees Tagged: AJ McMillen, Joey Malizia , Dan Moore
June 01, 2026
After a diagnostic test completed and spending over $1100 to have my car a/c fixed by Koons Volvo White Marsh, the a/c has stopped cooling with only minimal from right side vents after just a week and a half to have my car a/c fixed by Koons Volvo White Marsh, the a/c has stopped cooling with only minimal from right side vents after just a week and a half. More
May 26, 2026
The service department is excellent - they’ve been able to get parts and service in short notice, and they’ve provided competitive pricing for accessories and accessory installations. to get parts and service in short notice, and they’ve provided competitive pricing for accessories and accessory installations. More
Other Employees Tagged: AJ McMillen, Larry Bond, George Burke
May 25, 2026
I Received better service at a pretty reasonable price than I had expected. All went well. than I had expected. All went well. More
Other Employees Tagged: AJ McMillen, Larry Bond, Joey Malizia
May 16, 2026
I'm driving my third Volvo, all bought and serviced at Koons. Complete satisfaction; no complaints,ever! Koons. Complete satisfaction; no complaints,ever! More
Other Employees Tagged: AJ McMillen
May 15, 2026
Very inviting and clean atmosphere, prompt service and attention to my requests and questions, overall an extremely pleasant experience. Would definitely recommend. attention to my requests and questions, overall an extremely pleasant experience. Would definitely recommend. More
Other Employees Tagged: AJ McMillen, Joey Malizia
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