Alan Poon
Alan Poon at Albany Subaru

Alan Poon | Page 20

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

Contact Me
4.9
205 Reviews
4.9

205 Reviews

Write a Review

205 Reviews of Alan Poon

March 01, 2024

Dealership Rating
Employee Rating

Comfortable lounge with a great selection of snacks and beverages to sustain you while you wait for the service to be completed. More

by SPATLESE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2024

Dealership Rating
Employee Rating

This is the most helpful and best car service place I’ve been to which is why I drive here from San Francisco More

by SHARON.BIRENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2024

Dealership Rating
Employee Rating

This place is the best to fix ur Subaru. When you go there the waiting place is comfy. More

by LEE5457291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2024

Dealership Rating
Employee Rating

The service was very very very very very very very very very very very good! More

by NOVACITA
Recommend Dealer
Yes

February 24, 2024

Dealership Rating
Employee Rating

Nice people but too expensive! ! To be honest, I have taken my Forester to them for years but I think that maybe the service and recommended fixes are too expensive. I am going to c More

by EAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2024

Dealership Rating
Employee Rating

Some staff members are very courteous and friendly also very helpful, like Peggy Martinez, Alan poon and miss Ali to name few whom I was helped. More

by SHETTYSHANKER
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikkie Ali, Peggy Martinez

February 23, 2024

Dealership Rating
Employee Rating

My customer service representative, Alan Poon was amazing. He was fast, efficient, accurate & great at communicating & setting expectations. Also, my service was completed in an hour instead of th More

by Gianna Gardette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2024

Dealership Rating
Employee Rating

WOW! EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I W More

by russellbrown07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

February 19, 2024

Dealership Rating
Employee Rating

Awesome service. Very responsive on the phone and extremely attentive to delivery dates and agreements. More

by sanchez.hmsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2024

Dealership Rating
Employee Rating

Really great service. The person who helped me was fantastic. Everyone was super responsive and friendly, and I am so happy with service from the team! More

by george.s.fang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Madison

...
20