Alap Thaker
Alap Thaker at Oakbrook Toyota In Westmont

Alap Thaker | Page 3

Service Advisor

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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rated
30 Reviews
not yet
rated

30 Reviews

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Dealership Experience

5 yrs, 3 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

Gujarati Gujarati

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30 Reviews of Alap Thaker

November 25, 2022

Dealership Rating
Employee Rating

Dealership was very efficient in logging me in on arrival. My warranty service was performed promptly. More

by EHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonid Sayenko

Nov 27, 2022

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

November 17, 2022

Dealership Rating
Employee Rating

They are very polite and informative and willing to answer any questions you may and explain what there doing and right on time with starting and finishing the schedule work. And asked if there was any More

by JJJTSHOE135
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonid Sayenko, John Scambiatterra , Donroy

Nov 17, 2022

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

Nov 17, 2022

JJJTSHOE135 responded

You have gained a life time customer my sons will also be using you guys when they purchase there next vehicle.We love Donroy he is a very helpful. Thanks again John

November 17, 2022

Dealership Rating
Employee Rating

Excellent responsible service professional. Easy to schedule and accommodating for transport if necessary. Highly recommend. More

by Lenz234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont!

November 16, 2022

Dealership Rating
Employee Rating

Very friendly staff, well taken care of. Also wait wasn’t long at all. Definitely recommend. More

by a.green527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 12, 2022

Dealership Rating
Employee Rating

Work was fine, although seemed a little expensive. After leaving, almost immediately developed issue with tire pressure warning system. Service writer said this was a coincidence. More

by MKISER7440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2022

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team. We appreciate you choosing Oakbrook Toyota in Westmont.

November 09, 2022

Dealership Rating
Employee Rating

Alap was very helpful with the service. Just like every time I take my car in for service More

by JBORYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alap and our team here at Oakbrook Toyota In Westmont.

November 05, 2022

Dealership Rating
Employee Rating

It was a great experience. In this case, the service could be done quickly so I did not need a ride home. I waited in the service area. I think I was there about an hour and t More

by SHEFFIELDROBIN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Oakbrook Toyota In Westmont responded

Robin, Thanks for sharing about your service experience with Oakbrook Toyota In Westmont. Alap and our team appreciate your business and hope to see you again soon!

October 22, 2022

Dealership Rating
Employee Rating

I always get excellent service at Oakbrook Toyota. The service department employees are great, knowledgeable and very helpful.. More

by MSTACK17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2022

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 19, 2022

Dealership Rating
Employee Rating

They are always pleasant and helpful. They go over any issues that are found and explain whether they require immediate attention or whether it is something that can wait for a certain ti More

by JOANNHUNNIFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Oakbrook Toyota In Westmont responded

Joann, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2022

Dealership Rating
Employee Rating

Good dealer, nice waiting room. The service took little longer than I expected even tough there was a previous appointment, Usually I get a detail sheet of the work done plus an ite More

by ADMANOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kendle

Oct 19, 2022

Oakbrook Toyota In Westmont responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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