Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
Refer Me

Albert Botello | Page 19

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
222 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

222 Reviews

Write a Review

222 Reviews of Albert Botello

February 11, 2020

Dealership Rating
Employee Rating

Service Always great service and friendly employees. They are always there for us customers. Frank, Danny, Robbie and Terry are the best. Will always come h More

by WESTTWINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank,Danny,Terry

Feb 12, 2020

Frank Brown Auto and Truck Ranch responded

WESTTWINS, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 04, 2020

Dealership Rating
Employee Rating

I wasnt asked if I needed a ride back home to wait. I waited there for my vehicle an 1 and a half. 😔 price was good! More

by becherbar68
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Feb 05, 2020

Frank Brown Auto and Truck Ranch responded

becherbar68, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 03, 2020

Dealership Rating
Employee Rating

Very professional and fast nice clean vehicles..... Albert Botello got me in the perfect truck that fit my description with the payment I wanted and more!! More

by randyperez926
Recommend Dealer
Yes
Feb 05, 2020

Frank Brown Auto and Truck Ranch responded

randyperez926, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 24, 2020

Dealership Rating
Employee Rating

Great Experience! We found a vehicle online and drove to Lubbock after work. This had us arriving well after the dealership closed. Albert waited for us and sold us on More

by Cortni Hudspeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2020

Frank Brown Auto and Truck Ranch responded

Cortni Hudspeth, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 15, 2020

Dealership Rating
Employee Rating

We have an extended warranty that includes 2 free oil changes a year. I called and scheduled that morning at about 8am dropped off by 8:30. At around 9:15 Frank brown called and said they were finished More

by !Qazxsw3
Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley

Jan 28, 2020

Frank Brown Auto and Truck Ranch responded

!Qazxsw3, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 13, 2020

Dealership Rating
Employee Rating

They were very helpful very good with price negotiation They have great teamwork They don't pressure you They helped me get the truck I wanted at the price I wanted More

by ccarrisalez2211
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jan 15, 2020

Frank Brown Auto and Truck Ranch responded

ccarrisalez2211, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 13, 2020

Dealership Rating
Employee Rating

They are always so friendly and professional! I was in and out in about an hour, so it was very convenient. They have great customer service! More

by Mindy Peters
Recommend Dealer
Yes
Jan 15, 2020

Frank Brown Auto and Truck Ranch responded

Mindy Peters, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

January 08, 2020

Dealership Rating
Employee Rating

Always great and rapid service. Also good WiFi and friendly staff. Never been disappointed in my many times of dealing with Frank brown Honda service department.. More

by africamarkw
Recommend Dealer
Yes
Jan 10, 2020

Frank Brown Auto and Truck Ranch responded

africamarkw, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 08, 2020

Dealership Rating
Employee Rating

Great service! Honda makes great vehicles and would only choose this company to service them. Friendly and prompt every time I go in. Thanks a bunch! More

by danieljoseph811
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

Jan 10, 2020

Frank Brown Auto and Truck Ranch responded

danieljoseph811, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 02, 2020

Dealership Rating
Employee Rating

Excellent customer service!! Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my ser More

by Carrla
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2020

Frank Brown Auto and Truck Ranch responded

Carrla, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

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