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Albert Botello
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Albert Botello | Page 20
Pre-Owned Sales Consultant
Frank Brown Auto and Truck Ranch
5802 TX-327 Spur
Lubbock, TX 79424
220 Reviews
Dealership Experience
11 yrs, 1 mo
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
Spanish
220 Reviews
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220 Reviews of Albert Botello
December 19, 2019
lol change and rotation I went in for a regular oil change and tire rotation. It was a slow weekday, but service was fast and friendly. The free water and popcorn was an adde I went in for a regular oil change and tire rotation. It was a slow weekday, but service was fast and friendly. The free water and popcorn was an added bonus. More
by YukonDriver
Verified Customer
Helpful 
December 09, 2019
Frank Brown - Excellent Took my 2019 GMC Sierra Denali in for first oil change and safety check . Also, flash of computer for software reset on brake sensor. Can't have only Took my 2019 GMC Sierra Denali in for first oil change and safety check . Also, flash of computer for software reset on brake sensor. Can't have only 14% brkes om front with only 6 K miles? All accomplished quickly with no hitch !! More
by LH442
Other Employees Tagged: Philip Jansen
December 06, 2019
December Full Service Prompt service and friendly staff helps for a satisfied customer. Quick and easy drop off and a simple phone call when finished to pickup and pay. Prompt service and friendly staff helps for a satisfied customer. Quick and easy drop off and a simple phone call when finished to pickup and pay. More
by GDog56
December 05, 2019
Recall work I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. More
by CNCHUFFMAN
December 04, 2019
Oil change I’ve been bringing my car for over 6 six years and also satisfied. I’m a single mom and the men there have always made me feel comfortable and not tak I’ve been bringing my car for over 6 six years and also satisfied. I’m a single mom and the men there have always made me feel comfortable and not taken advantage of. More
by Amalia1979heart
Other Employees Tagged: Ricardo Alegria , Dan Bryant
November 28, 2019
Great Service Department! I’ve been here several times and always have a great experience. The employees are always kind and quick to get everyone taken care of. I haven’t eve I’ve been here several times and always have a great experience. The employees are always kind and quick to get everyone taken care of. I haven’t ever been to a better service department! More
by 2015LB
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas, Terry
November 27, 2019
Great customer service When I arrived I was greeted by Mr. Botello, he is very polite and very friendly the waiting area is a little small but other than that everything was When I arrived I was greeted by Mr. Botello, he is very polite and very friendly the waiting area is a little small but other than that everything was awesome. I would recommend them 100% More
by maria_sr10
November 26, 2019
Oil change Had a great experience at Frank Brown today with great service getting my oil changed! I always ask for Ronnie Botello because he always takes such go Had a great experience at Frank Brown today with great service getting my oil changed! I always ask for Ronnie Botello because he always takes such good care of me and is very courteous!! More
by Djd
November 22, 2019
Oil change Just an oil change this time. Got in and out quickly. Waiting room clean and bright. Fresh popcorn and cold water along with vending machines availabl Just an oil change this time. Got in and out quickly. Waiting room clean and bright. Fresh popcorn and cold water along with vending machines available while waiting. More
by M.ANTONIELLO
November 18, 2019
Efficient but thorough service every time I trust Frank Brown to be thorough but efficient with time. They don’t try to fix things that aren’t broken. They’re friendly and helpful. I trust Frank Brown to be thorough but efficient with time. They don’t try to fix things that aren’t broken. They’re friendly and helpful. More
by Tammy
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas
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