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Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
Refer Me

Albert Botello | Page 18

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
219 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

219 Reviews

Write a Review

219 Reviews of Albert Botello

March 30, 2020

Dealership Rating
Employee Rating

Quick and easy process. Friendly staff. Enjoyed the process even with everything going on with the corona virus, it was very easyAlbert and Jim were great!! Thanks!! More

by sebgreen73
Recommend Dealer
Yes
Helpful
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Mar 31, 2020

Frank Brown Auto and Truck Ranch responded

sebgreen73, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 23, 2020

Dealership Rating
Employee Rating

Albert was fantastic, he helped me and made the process very smooth, but the other guy I worked with also, kept nitpicking and basically acted like he didn’t want me to buy the car, I left the day I was su More

by true.moore
Recommend Dealer
Yes
Helpful
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Mar 24, 2020

Frank Brown Auto and Truck Ranch responded

true.moore, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 16, 2020

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Employee Rating

Fast and friendly service. Great sales staff and wide variety of vehicles. There is also great pricing on all vehicles. Looking forward to my next purchase. More

by Jaimesigns
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

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Mar 17, 2020

Frank Brown Auto and Truck Ranch responded

Jaimesigns, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 09, 2020

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Employee Rating

Two words"great job",nice people to visit with good experience,and knowledge to deal with.wow wow wow wow the review is kinda boring to do. More

by flex16
Recommend Dealer
Yes
Helpful
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Mar 11, 2020

Frank Brown Auto and Truck Ranch responded

flex16, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

March 02, 2020

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Employee Rating

Una muy excelente oportunidad y muy buena atención a los clientes y muy buenos servicios y el agente que me atendió lo hizo muy bien More

by williamdaviel1223
Recommend Dealer
Yes
Helpful
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Mar 05, 2020

Frank Brown Auto and Truck Ranch responded

williamdaviel1223, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 27, 2020

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Employee Rating

We took our truck in to address multiple recalls we have received notices on. Everything was easy...from making the appointment, to dropping off and picking up! Very pleased! More

by allisonkerin
Recommend Dealer
Yes
Helpful
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Mar 05, 2020

Frank Brown Auto and Truck Ranch responded

allisonkerin, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 21, 2020

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Employee Rating

Was a great visit again. This was my second time to get my vehicle serviced and they did a great job. I was in and out in matter of minutes. Thank you for such great service you have got a customer for lif More

by LBD1964
Recommend Dealer
Yes
Helpful
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Feb 25, 2020

Frank Brown Auto and Truck Ranch responded

LBD1964, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 11, 2020

Dealership Rating
Employee Rating

Service Always great service and friendly employees. They are always there for us customers. Frank, Danny, Robbie and Terry are the best. Will always come h More

by WESTTWINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank,Danny,Terry

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Feb 12, 2020

Frank Brown Auto and Truck Ranch responded

WESTTWINS, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 04, 2020

Dealership Rating
Employee Rating

I wasnt asked if I needed a ride back home to wait. I waited there for my vehicle an 1 and a half. 😔 price was good! More

by becherbar68
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dan Bryant, Dayne O'Reilly, Blake Silvas

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Feb 05, 2020

Frank Brown Auto and Truck Ranch responded

becherbar68, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 03, 2020

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Employee Rating

Very professional and fast nice clean vehicles..... Albert Botello got me in the perfect truck that fit my description with the payment I wanted and more!! More

by randyperez926
Recommend Dealer
Yes
Helpful
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Feb 05, 2020

Frank Brown Auto and Truck Ranch responded

randyperez926, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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