Check out Albert McLing's reviews on DealerRater

May 07, 2025

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Employee Rating

Was very disappointed in the tradein value given for my car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the car. All I wanted was a fair price . After doing a lot of research for what my car was worth tradein value. Not resale but trade-in value. I was still low balled. More

by RAMACA1

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Albert McLing

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May 10, 2025 -

Klamath Falls Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 10, 2025 -

Klamath Falls Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 06, 2025

Dealership Rating

Employee Rating

Worked with Cameron and Brett and felt very comfortable with them. Plus the dealership is doing a great job fixing a few things that were found both before and after purchasing the vehicle. with them. Plus the dealership is doing a great job fixing a few things that were found both before and after purchasing the vehicle. More

by WARHERO2010

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Henderson, Cameron

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May 06, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 03, 2025

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Employee Rating

They put a new motor in my Tundra that was affected by a manufacturer recall. Great service and a speedy fix! manufacturer recall. Great service and a speedy fix! More

by JEREMYFRITON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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May 03, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Dealership Rating

Employee Rating

Overpriced labor and parts for services. Had I done my research I could have found other places for much cheaper Had I done my research I could have found other places for much cheaper More

by Cmartmur17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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May 03, 2025 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 03, 2025 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Dealership Rating

Employee Rating

Very friendly, and eager to help me out with the down payment! Pretty fast process to purchase the vehicle 😁 payment! Pretty fast process to purchase the vehicle 😁 More

by SMOKIETOPAZ01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Henderson

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Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 23, 2025

Dealership Rating

Employee Rating

They forgot to tighten a bolt completely that fastens my skid plate, on my first visit. The second visit was better. skid plate, on my first visit. The second visit was better. More

by CAYLOR9595

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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Apr 23, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 11, 2025

Dealership Rating

Employee Rating

Quick to get work done, but the work is thorough and done well. Very communicative and patient. well. Very communicative and patient. More

by r_sunshine03

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 08, 2025

Dealership Rating

Employee Rating

Great guys. Good job i will be taking my car there next time and I will continue to Good job i will be taking my car there next time and I will continue to More

by BOMBRUN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Crystal and Marriane

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Apr 08, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 03, 2025

Dealership Rating

Employee Rating

Always a pleasure. We can get in and out quickly and never have any issues We can get in and out quickly and never have any issues More

by MARYANNEVANDERTUIG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Snipes, Juan Maldonado

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Apr 03, 2025 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 03, 2025

Dealership Rating

Employee Rating

Very helpful and easy to work with. Friendly staff and fast turn around time in service. Friendly staff and fast turn around time in service. More

by JEREMY FRITON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Juan Maldonado

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Apr 03, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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154 Reviews of Albert McLing

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