Albert Ramirez
Albert Ramirez at Big Star Cadillac

Albert Ramirez | Page 10

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
141 Reviews
4.8

141 Reviews

Write a Review

141 Reviews of Albert Ramirez

January 10, 2025

Dealership Rating
Employee Rating

Great service! Very helpful thank you very much. take good care of they customer always. More

by LUANAP8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 03, 2025

Dealership Rating
Employee Rating

Best service ever Always got good customer service. Cars are always well taken care of More

by TYRONE.GLASPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 02, 2025

Dealership Rating
Employee Rating

Albert and his team were very straight forward and clear when it came to the problems discovered and how long it was going to take to repair. More

by odiclas83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

January 02, 2025

Dealership Rating
Employee Rating

Friendly and professional. Car detailed was an added plus. I would have preferred a loaner a lot sooner. More

by Caddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Isaiah Rodarte

Jan 03, 2025

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 26, 2024

Dealership Rating
Employee Rating

Very nice and attentive staff good service overall very happy with my experience and communication with Albert Ramirez More

by Pito84202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 19, 2024

Dealership Rating
Employee Rating

Ainsley is great but feel like the mechanics are not meeting the same level of expertise More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, vtrevinojr@bigstarcadillac.com

December 19, 2024

Dealership Rating
Employee Rating

Great service always five star We have purchased 6 Escalades in the past 6 years! More

by jedison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 18, 2024

Dealership Rating
Employee Rating

The service was great and the text updates kept me aware of he cars progress. More

by MTHOMAS102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 17, 2024

Dealership Rating
Employee Rating

Albert was great! Knowledgeable and personable. Staff courteous and always helpful. Facilities clean and coffee More

by LENELLYORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 15, 2024

Dealership Rating
Employee Rating

If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a More

by Chelseyd1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

...
10
...

Dealership Inventory (467 Vehicles)

new 2026 Cadillac Escalade ESV car, priced at $117,705
2026 Cadillac Escalade ESV
new
Vibrant White Tricoat exterior
Automatic
Four-wheel Drive
new 2026 Cadillac CT5 car, priced at $57,190
2026 Cadillac CT5
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac Escalade IQ car, priced at $145,210
2025 Cadillac Escalade IQ
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $47,160
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5 car, priced at $58,925
2026 Cadillac CT5
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $53,745
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive