Albert Rodriguez | Page 7

The Salesman I worked with (Alex Joya) was great. The Sales Manager however was terrible! The dealership tried to add a $299 protection plan to my vehicle that I did not want. I was very clear tha The Sales Manager however was terrible! The dealership tried to add a $299 protection plan to my vehicle that I did not want. I was very clear that I did not want any sort of warranty or protection plan and that I just wanted the vehicle. The $299 protection plan was added to the price of the vehicle and I had to decline signing that portion of the paperwork. The Sales Manager tried arguing with me that I had to keep that plan/charge. He almost got the Salesman a sale as I told him I would buy the car somewhere else. The amount of disrespect was astonishing. My suggestion would be to train and employ people that understand the value of customer service and the importance of listening to the customer. I will never purchase a vehicle from this dealership because of the poor experience I had. More

by lilchill16 Verified Customer Verified Customer

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Excellent customer service, Good prices. Professional and friendly staff. Very convenient location. Easy timeless transaction . Professional and friendly staff. Very convenient location. Easy timeless transaction . More

by Jagdeep Atwal Verified Customer Verified Customer

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I would like to thank Anthony and Albert for getting me in my New Envista Avenir. You're awesome in my New Envista Avenir. You're awesome More

by TLHNTDG2 Verified Customer Verified Customer

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It was a good service. They worked on my trucks oil and paid attention to everything. They worked on my trucks oil and paid attention to everything. More

by MARCOGO Verified Customer Verified Customer

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Was treated very well. Friendly and helpful staff. Nice selection of vehicles. Second time purchasing here, will come back. Friendly and helpful staff. Nice selection of vehicles. Second time purchasing here, will come back. More

by WMWCRILLY Verified Customer Verified Customer

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I regret falling for the hard sell on the extended warranty and would warn anyone about that. warranty and would warn anyone about that. More

by eandaherrig Verified Customer Verified Customer

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You guys are doing a great job , your verbose is very good , I will recommend you . good , I will recommend you . More

by fgarcia1129 Verified Customer Verified Customer

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Vince and Mario are pleasant and easy to work with. They had the car we wanted, and had the car and paperwork ready when we arrived. Highly recommend!! They had the car we wanted, and had the car and paperwork ready when we arrived. Highly recommend!! More

by RKGODIN Verified Customer Verified Customer

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They were extremely dishonest. I came for the Chevy Bolt, which was extremely hard to find because of the rebates, and that's the only reason I went through with the purchase. T I came for the Chevy Bolt, which was extremely hard to find because of the rebates, and that's the only reason I went through with the purchase. The salesman told me they were selling it for MSRP, but when I got there it had several additional charges. They even attach a scammy tracker to every vehicle and bill you $1,500 for it (you can't negotiate for them to not include it). I really don't mind the added fees, that car is getting marked up everywhere. Just be honest about it. The finance guy was the worst. He gave me a terrible interest rate (I have great credit) and he negotiated stupid add-ons by offering to lower the rate. He kept repeating the same misleading talking points and never listened to what I was telling him. I also tried to lower the interest rate by having a shorter-term loan, but he wouldn't give me any other terms than 71 months. I would never go here again. More

by spenceronuffer Verified Customer Verified Customer

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Edgar and Sam did an awesome job. Love spending time with them. GREAT JOB! THANKS! Love spending time with them. GREAT JOB! THANKS! More

by xragex88 Verified Customer Verified Customer

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