Alecia Pack

I thought my service met all my expectations. It is very easy to go to Dover Honda for service It is very easy to go to Dover Honda for service More

by KASVARNEY Verified Customer Verified Customer

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Having James McIntyre and Ken Crawford greet me every time I come in is the main reason I keep coming back to Dover Honda. I’ve also been happy with the sales department, the parts department in the qual time I come in is the main reason I keep coming back to Dover Honda. I’ve also been happy with the sales department, the parts department in the quality of work done on my car. More

by Jonathanshiner1999 Verified Customer Verified Customer

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It was my first time using Dover Honda service center. I was a bit surprised to learn that my 10:30 appointment was not a firm appointment, but first come first serve. No worries. All of my questions and I was a bit surprised to learn that my 10:30 appointment was not a firm appointment, but first come first serve. No worries. All of my questions and maintenance was done to my complete satisfaction. Michael Souter and Bob Hajjar were especially great. On a negative note, I see someone said "Dealing with Alecia makes me NOT want to go to Dover Honda. She is unprofessional and rude at times." I remember talking to Alecia once too and I felt she was uninterested in my inquiry. More

by tom.lamy Verified Customer Verified Customer

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Dealing with Alecia makes me NOT want to go to Dover Honda. She is unprofessional and rude at times. Honda does not stand behind their product/quality. So many problems with my new vehicle. Disappoi Honda. She is unprofessional and rude at times. Honda does not stand behind their product/quality. So many problems with my new vehicle. Disappointed I bought it More

by Myork902 Verified Customer Verified Customer

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Excellent service from all staffers, great communication and troubleshooting skills First time but not last and troubleshooting skills First time but not last More

by Gdigiaco Verified Customer Verified Customer

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I would first like to thank the person who welcomed me for their professionalism and the service did not take long. I was satisfied. for their professionalism and the service did not take long. I was satisfied. More

by MAARIR LHOUCINE Verified Customer Verified Customer

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In the 30 plus years we have been buying and servicing our cars at Dover Honda, we have always been pleased with the service. James is phenomenal and easy to work with. We just wish they would give a re our cars at Dover Honda, we have always been pleased with the service. James is phenomenal and easy to work with. We just wish they would give a report before and AFTER the work in completed; you just get a before to show what work will be done. More

by MMCAHOON Verified Customer Verified Customer

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Speedy service. Had hardly made it to the waiting room and my car was ready Had hardly made it to the waiting room and my car was ready More

by bktlst57 Verified Customer Verified Customer

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Very pleasant experience,evaluation and repair done in timely manner. Service rep helpful and courteous timely manner. Service rep helpful and courteous More

by dusanechamplin Verified Customer Verified Customer

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Alecia was kind and accommodating. As a first time customer, I was impressed with the communication. As a first time customer, I was impressed with the communication. More

by No Verified Customer Verified Customer

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