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220 Reviews of Alecia Pack
January 20, 2026
Customer service is excellent. Service prices are reasonable and always open to drive in service. Service prices are reasonable and always open to drive in service. More
by Heyarl
Verified CustomerOther Employees Tagged: Mike Segien, Nick Strong, Becky Vanbobo
January 17, 2026
You guys are the best! James McIntyre is an awesome communicator, and the video updates are amazing! ♥️ I am so happy at how the process went communicating with progressiv James McIntyre is an awesome communicator, and the video updates are amazing! ♥️ I am so happy at how the process went communicating with progressive. Thank you again! More
by HI3
Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter
January 11, 2026
Great customer service. The shuttle is very helpful! Reliable service dept. I trust them to service my vehicle The shuttle is very helpful! Reliable service dept. I trust them to service my vehicle More
by DMASSUK
Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter
January 05, 2026
I was a drop-in but they immediately helped solve my problem with a driver's side broken visor. While I was very grateful for the help, I was astonished at the $400+ tab for the replacement. problem with a driver's side broken visor. While I was very grateful for the help, I was astonished at the $400+ tab for the replacement. More
by csels
Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter
January 01, 2026
Just found out after owning my car for 8 years that I am “automatically enrolled” in the loyalty program, but have never had the $10 off per $100 spent discount BECAUSE I NEVER ASKED…uhhhhh…I definitely hav “automatically enrolled” in the loyalty program, but have never had the $10 off per $100 spent discount BECAUSE I NEVER ASKED…uhhhhh…I definitely have asked in the past, but never used the right words, I guess. Seems to me that the discount should always be automatically applied, as well. The dealership is okay, but I always seem to have some sort of weird thing happen like this. More
by DRKARILAMPER
December 28, 2025
You guys recommended state inspection and charged me for state inspection and inspection report is blank and inspection will no longer be required by state law .... you stole 60.00 from me. Probably going t state inspection and inspection report is blank and inspection will no longer be required by state law .... you stole 60.00 from me. Probably going to different dealer from now on More
by Nikpiz369
Other Employees Tagged: Alecia Pack
December 26, 2025
My experience was very positive. The employees who I spoke with were very helpful and professional. The employees who I spoke with were very helpful and professional. More
by markedwards134
Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter
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