Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

4.3
64 Reviews
4.3

64 Reviews

Write a Review

64 Reviews of Aleiah Brown

September 01, 2025

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Employee Rating

I always trust Russ Darrell whenever they make recommendations. I have been taking my car there for over 10 years same car same dealer. More

by bertlelo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 01, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

August 30, 2025

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i was charge for filters i didn’t not needed please reimburse my money or i never come back. More

by migdalia2565
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 04, 2025

Russ Darrow Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. George Matthews george.matthews@russdarrow.com

August 23, 2025

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Employee Rating

Expedite quickly. Explained everything in detail. My car runs really well. Very flexible with timing of service You need to tell customers up front about the sur More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

August 22, 2025

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Everything was great. ..price quoted beforehand was accurate and job done in a timely manner. Everyone was courteous and professional, including Karen, the shuttle driver! More

by StmKtm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Aug 22, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

August 12, 2025

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My car was serviced in a reasonable amount of time and the issue I was having was repaired under warranty. More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Aug 12, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

August 07, 2025

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Very hospitable people. They made me a good trad price on my car,for the trade. More

by DAVIDROBINSONREGGAE
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Cruz

Aug 08, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

August 05, 2025

Dealership Rating
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I am extremely disappointed that l was basically charged so much to basically tighten my gas cap! More

by Sandylaughrin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 08, 2025

Russ Darrow Honda responded

Sandy, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. George Matthews george.matthews@russdarrow.com

July 24, 2025

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Employee Rating

Conveniently located ,patient staff able to answer question knowledgeabout procedures requested and price estimate quickly More

by CARLENAMARIESEAWRIGHT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

July 24, 2025

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The dealership was fine. Customer service was terrible. I never received such poor service since I’ve been coming there. More

by R.BLA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Adriana Perez

Jul 24, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

July 24, 2025

Dealership Rating
Employee Rating

Very pleasant people, nice waiting area. Took care of all of my cars fluids. Will go back. More

by RROGERS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

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