Alejandro Rodriguez | Page 3

Grand Prairie Ford responded

Thank you for sharing your positive experience with us! We are delighted to hear that our team took the time to understand your needs and worked efficiently to help you find the right solution. It's wonderful to know that you were able to get a vehicle that exceeded your expectations while staying within a great price range. Your feedback about our listening approach and quick service means a lot to us at Grand Prairie Ford. We appreciate customers like you who take the time to recognize our efforts to deliver quality vehicles at competitive prices.

Grand Prairie Ford responded

Thank you for sharing your experience with us. We understand how valuable your time is, and we're pleased to hear that our team was able to provide you with efficient service. It's wonderful to know that we were able to work hard to meet your specific needs and deliver exactly what you were looking for. Your feedback about our quick service and dedicated approach means a great deal to us. We appreciate you taking the time to share your positive experience.

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Jackie provided you with outstanding service and maintained clear communication throughout your visit. It means so much to us that you found our team to be responsive and helpful. Your satisfaction is our top priority, and we truly appreciate your willingness to recommend us to your friends and colleagues. We look forward to serving you again in the future.

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience working with Max. It's wonderful to know that his collaborative approach and efficiency made the process smooth for you. We truly value your feedback about his dedication to finding solutions that work well for everyone involved while keeping things moving efficiently. Your recognition of his professionalism means a great deal to our team. We appreciate your business and look forward to serving you again in the future.

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us, Doris. We are delighted to hear that you received courteous service and were able to find a deal that worked well for you. Your satisfaction is our top priority, and we appreciate your recognition of the helpful approach you experienced. We look forward to serving you again.

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our dealership exceptional and that our team provided you with outstanding service. It means so much to know that Brenda Rosas and Luis Elizondao were able to work with you to find an excellent deal that met your needs. We take great pride in our dedicated staff who go above and beyond to ensure every customer feels valued and receives the quality service they deserve. Your positive feedback truly brightens our day and motivates us to continue delivering the same level of excellence to all our customers.

Grand Prairie Ford responded

Thank you for the fantastic review, Rafael! We're thrilled to hear you had an amazing experience trading in your car for a new 2025 model. Your recommendation means a lot to us. Enjoy your new ride!

Grand Prairie Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our team and that you found our service to be professional. We take pride in providing excellent customer service, and your kind words reaffirm our efforts. We look forward to serving you again!

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience with our sales team. We appreciate your thoughts on the showroom and are always looking for ways to improve. Your input helps us enhance our services!