Aleksandr Yanouskiy
Aleksandr Yanouskiy at Audi Des Moines

Aleksandr Yanouskiy | Page 6

Finance Manager

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.7
378 Reviews

Dealership Experience

17 yrs, 10 mos

4.7

378 Reviews

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378 Reviews of Aleksandr Yanouskiy

December 04, 2022

Dealership Rating
Employee Rating

Great experience, awesome customer service and extremely knowledgeable of the car I was looking to buy. More

by josea.herrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2022

Audi Des Moines responded

Thank you so much for your excellent review, Josea! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2022

Dealership Rating
Employee Rating

Super friendly, not pushy and very knowledgeable. . the staff stayed overtime to make sure everything was taken care of. Even got a couple bottles of water and introduced to the Big Boss George. He wa More

by MIKEBORROWMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Audi Des Moines responded

Mike, Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 05, 2022

Dealership Rating
Employee Rating

Upon entering the dealership you have to search out personnel do you get help.Not all but some people need to be more courteous, this is a high-end dealership, one expects great service. More

by Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges, George Meza , Katie Cross

Nov 07, 2022

Audi Des Moines responded

Thank you so much for your honest review. We will share your comments with the team. Thank you for choosing Audi Des Moines!

October 28, 2022

Dealership Rating
Employee Rating

Great service and attention to detail. Saleman Dan T was amazing as was the explanation of the all the paperwork by Aleksandr. What a great team to work with. I've had my 2013 Audi serv More

by rdeneau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan and Aleksandr met your expectations. Thank you again for choosing Audi Des Moines, we look forward to having you as one of our valued customers for many more years to come!

October 21, 2022

Dealership Rating
Employee Rating

4th purchase we have made with Audi of Des Moines. They work with us to find the vehicle we need. Great service . More

by dem65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges

Oct 23, 2022

Audi Des Moines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your 4th new vehicle. We truly appreciate your feedback!

October 04, 2022

Dealership Rating
Employee Rating

Rob was great to work with and this is the 2nd car I. Bought in a month More

by gibbonsjeff1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges

Oct 05, 2022

Audi Des Moines responded

Jeff, It's great to hear that Rob was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines!

October 02, 2022

Dealership Rating
Employee Rating

Very unprofessional. Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat More

by NathanBolton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2022

Audi Des Moines responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 06, 2022

Audi Des Moines responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 19, 2022

Dealership Rating
Employee Rating

Everyone is very friendly and knowledgeable. Amar did a great job getting me into the best car for me. More

by Trent_cressy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amar

Sep 20, 2022

Audi Des Moines responded

Trent, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2022

Dealership Rating
Employee Rating

Great understanding and rapport by the team members. Easy and comfortable environment for all involved. More

by ARPPATEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2022

Audi Des Moines responded

Here at Audi Des Moines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 15, 2022

Dealership Rating
Employee Rating

Professionalism at its best. Great communication and follow up. Product quality excellent and accurate. Audi of DeMoines should be you go to for your next vehicle. More

by Gwhoek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges, Anna Swanson

Sep 15, 2022

Gwhoek responded

Audi of DesMoines was very helpful and professional. Trust them for your next car experience.

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