Alen Zheng | Page 10

Edgar and the dealership staff were wonderful and our purchase was the BEST car buying experience we have ever had. Thank you! purchase was the BEST car buying experience we have ever had. Thank you! More

by jcarrino Verified Customer Verified Customer

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Edgar and the dealership staff were wonderful and our purchase was the BEST car buying experience we have ever had. Thank you! purchase was the BEST car buying experience we have ever had. Thank you! More

by jcarrino Verified Customer Verified Customer

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the dealers were attentive and quick to help with my situation with the car. I would highly recommend coming here. situation with the car. I would highly recommend coming here. More

by JPARK590992 Verified Customer Verified Customer

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Very professional and helpful. I will recommend it to all my friends. Very satisfied with the service. I will recommend it to all my friends. Very satisfied with the service. More

by MARTINMUTUC Verified Customer Verified Customer

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It was a great experience would definitely recommend to others. Wait time and the whole process from beginning to start was a great experience. others. Wait time and the whole process from beginning to start was a great experience. More

by steffany_orellana Verified Customer Verified Customer

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I was looking for the incredibly difficult to find Elantra N, in white, manual transmission. A few weeks ago, I called on one that I had seen online to inquire if it was available. Being from Arizon Elantra N, in white, manual transmission. A few weeks ago, I called on one that I had seen online to inquire if it was available. Being from Arizona, Puente Hills location is about 330 miles from home. I don't mind. I was informed that the car was indeed on the way, but it was already sold. This was unfortunate, but Mr. Alvarez asked if I would like to be added to a list if anything changed. I agreed. Last weekend, 5/20/2023, I got a call from Janet who told me that the deal for the car had fallen through and that the car was now available if I was still interested. Not being able to believe my luck, as again, these cars, and specifically this set up (white/manual) are impossible to find anywhere, I called back immediately. I was then given over to Mr. Alvarez to start the deal over the phone. Again, I'm in Arizona. After putting the $2K down over the phone, and convincing my wife of how imperative it was for us to make the trip, like RIGHT NOW, we got in the car and drove the 5 1/2 hours to sign all the papers. The process was seamless as I didn't need to be sold or pressured. They had everything ready for me when we arrived. I really did just do a "sign then drive" type thing. Not only that, before I even made the trip, just to ensure I was getting a good deal, Mr. Alvarez even face timed me to show me the car, which was brand spanking new, 17 miles, on the showroom floor. After finishing the paperwork, I asked if I would be able to leave the car on the lot over night, since I didn't really want to drive it off after that long of a trip and I was a bit rusty at manual transmission, they agreed. I was just asked to come pick it up first thing the next morning. This is a TL;DR; scenario. But the point is that the folks at Puente Hills Hyundai, and specifically Mr. Ray Alvarez, did everything they could to make this car buy a smooth and painless as possible. Even to the point of accommodating me about leaving the car on the lot. There aren't an awful lot of business that will be so customer-friendly anymore these days, which is a shame. But it is sure nice when you happen to work with one of the few remaining. The simple fact that he called someone from out of town about a local deal speaks volumes. I cannot thank them enough. I am so happy with my purchase. More

by GenXisT Verified Customer Verified Customer

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I had a good experience they went above and beyond to help me get my Hyundai Palasade. The process was Relatively quick. Jay the car salesman was great as well as his Manager and the finance manager. help me get my Hyundai Palasade. The process was Relatively quick. Jay the car salesman was great as well as his Manager and the finance manager. More

by OOSAM_BALAN Verified Customer Verified Customer

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The space was very nice and comfortable. The process was smooth, and the sales people were all very helpful. The process was smooth, and the sales people were all very helpful. More

by JFRANKLIN Verified Customer Verified Customer

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Didn’t plan on buying a car, but everyone was so helpful and friendly that I decided to go for it and with Jay and team’s help, we made that a reality. Jay even went above and beyond by helping me get my ne and friendly that I decided to go for it and with Jay and team’s help, we made that a reality. Jay even went above and beyond by helping me get my new car home. I was able to test drive cars and ask plenty of questions. Buying a car comes with a whirlwind of emotions and the staff were all so kind and patient. More

by PRIDEINTHETHIDE Verified Customer Verified Customer

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My experiences with PH Hyundai has been positive so far. The sales rep. Cyrus assisted with the deposit and final purchase of my vehicle. He was very professional and friendly during my encounters. He even The sales rep. Cyrus assisted with the deposit and final purchase of my vehicle. He was very professional and friendly during my encounters. He even drove my car down to my home while I was at work when requested. Briefly, Jae assisted with more information on the finance portion. He was also very professional. The facility is very clean and purchasing went pretty smoothly. My issue that I had for this process was the non-negotiable add-on during the purchase of my vehicle. I wanted the vehicle more though and ended buying the car. So far, I've had a detailing (included in add-on) done for my vehicle. Jordan helped me in with check-in and was friendly. He even gave me a call to tell me detailing finished earlier than expected. Overall, this is a great dealership with friendly staff. More

by AHuligan Verified Customer Verified Customer

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